Customer Reviews for OtterBox Defender Pro XT Black Crystal Case for iPhone 14 Pro Max (77-90072)
521 reviews
Most helpful positive review
Posted Jan 17, 2024
Defend your phone
The otterbox is the perfect case especially in construction! This powerful case protects your phone and looks good doing it! With the included capability of wireless charging you can’t go wrong!
VS
Most helpful critical review
Posted Jul 8, 2023
Phone case
Won’t work with my nightstand charging station due to the port cover on the case
wayneenterprize
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
influenster.com
Posted Jan 17, 2024
Defend your phone
The otterbox is the perfect case especially in construction! This powerful case protects your phone and looks good doing it! With the included capability of wireless charging you can’t go wrong!
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Anonymous
Verified Buyer
Reviewed at:
otterbox.com
Posted Sep 8, 2023
iPhone 14 Pro Max Defender XT
Amazing Case Great Protection There Is No Better Case Than This!!
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Gatlin C
Verified Buyer
Reviewed at:
otterbox.com
Posted Jul 29, 2023
Great case. Wish there were more color options!
I love the fact that this is able to be a slim case with all of the MagSafe features and still offer top of the line protection for my iPhone.
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Todd
Verified Buyer
Reviewed at:
otterbox.com
Posted Jul 8, 2023
Phone case
Won’t work with my nightstand charging station due to the port cover on the case
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Response from Staples :
Hey there Todd! We're sorry to hear about this unusual situation with your Defender Series Pro XT case for your iPhone 14 Pro Max. Are you using one of our Charging Stations? If not, we do not test our cases with third-party products, so we cannot guarantee that our Defender Series Pro XT will be completely compatible with any other charging stations. We apologize for any inconvenience.
If you are using one of our Charging Stations, then this sounds like a very unusual situation! Give us a ring at 1-855-688-7269 and we would be happy to help troubleshoot this issue with you!
Cheers,
OtterBox Customer Support
OtterBox, July 10, 2023
Mike
Verified Buyer
Reviewed at:
otterbox.com
Posted Jun 29, 2023
Happy with it.
Great case. Good feel in the hands. Grippy and keeps my phone safe.
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Shell
Reviewed at:
otterbox.com
Posted Jun 26, 2023
Shattered glass
Fit and looks great. Kid drops my new phone and the back glass shatters.
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Response from Staples :
We're very sorry to learn about your unfortunate experience with the Defender Series Pro XT case for your iPhone 14 Pro Max. While we design our cases to minimize the risk of damage, there are variables that can influence the outcome of any drop or fall that we're unable to prevent. We can't extend our warranty to the device itself, as we aren't the manufacturer. We'd be more than happy to help with a brand new case though. Please give our customer service team a call at 1-855-688-7269 with any questions or if you'd like a new case.
Warm Regards,
OtterBox Customer Support
OtterBox, June 27, 2023
Mary C
Verified Buyer
Reviewed at:
otterbox.com
Posted Jun 25, 2023
Great case
Good solid case and it holds up to my daily wear and tear! When the case clip had a corner snap a week after purchase customer service sent out a new one immediately!!
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Verified Buyer
Reviewed at:
otterbox.com
Posted Jun 24, 2023
Let down
I wish this had a screen protector. All my prior Otterbox did.
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Armando B
Verified Buyer
Reviewed at:
otterbox.com
Posted Jun 20, 2023
Nuclear level and perfec fit on my 14 promax
Great protection nuclear level perfect fit on my 14
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DMTrojan
Reviewed at:
otterbox.com
Posted Jun 16, 2023
Please redesign defender holster
I’ve had Otterbox Defender cases with holsters on my iPhone for years; this is the first one I have ever been disappointed with. From the first time I used the case with the holster, I never felt like it had a very firm grip on the phone. Since then, the issue has gotten worse and the phone seems to be constantly falling out of the holster, even at the slightest brush. ...
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Response from Staples :
We apologize for any inconvenience you may have experienced with the Defender Series XT Holster for your iPhone 14 Pro Max. We specifically designed this accessory to be seamlessly compatible with that exact case and device combination, so this is a bit surprising to hear. Is there a chance you received the incorrect holster for your phone? We'd like to dig a bit deeper into things with you in order to better understand what's going on here. Please give our friendly Otters a ring at 1-855-688-7269 and they'd be happy tp help find the best path forward for you.
Kindly,
OtterBox Customer Support
OtterBox, June 19, 2023
C Moran
Verified Buyer
Reviewed at:
otterbox.com
Posted Jun 15, 2023
Surviving the Dropsies!!
I love my Otterbox! My phone feels very safe and secure! I also recommend the OtterBox screen protector.
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Jenni
Verified Buyer
Reviewed at:
otterbox.com
Posted Jun 12, 2023
Wrong item
Ordered 14 pro was sent pro max and it can’t be used
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Response from Staples :
Hey there Jenni! We're sorry to hear about this mix-up. We would be happy to make things right. Please give us a call at 1-855-688-7269 and we will get the correct Defender Series Pro XT case sent out to you!
Kindly,
OtterBox Customer Support
OtterBox, June 13, 2023
Katy
Verified Buyer
Reviewed at:
otterbox.com
Posted Jun 8, 2023
Love this!
I love the color, size, and feeling like my phone is protected!
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owendy106
Verified Buyer
Reviewed at:
otterbox.com
Posted Jun 5, 2023
Great products
Love it! Looks great and protection I trust. I have used otterbox products for years.
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Verified Buyer
Reviewed at:
otterbox.com
Posted Jun 4, 2023
My 10th Otterbox?
I have bought Otterbox covers for my iPads and IPhones for a very long time. I have an autistic son who loved nothing more than tossing his iPad in frustration. We spent months working on this behavior and Otterbox made it a much MUCH less expensive endeavor. Currently, I use Otterbox covers on my iPhone X, iPhone 12 and iPhone 14. These phones are durable but I just do...
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Ktucson
Verified Buyer
Reviewed at:
otterbox.com
Posted Jun 1, 2023
Good case
Good case, solid construction. Great fit for iPhone 14 pro max, make the adjustment for screen protector position after putting on the case. otter box tuff!
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Reviewed at:
otterbox.com
Posted May 28, 2023
Protected phone, but damaged it from the inside
The case is hard to put on but it definitely does the job. My only complaint is that after having the case on for some time, it seems to have been rubbing the edges of the phone and damaging it. My phone looks like it’s been scraped over concrete without a case on the edges. It has partially ruined the mirrored finish on my 14 Pro Max. It’s been nothing but babied and t...
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Verified Buyer
Reviewed at:
otterbox.com
Posted May 24, 2023
Durability
So nice! Easy installation! I will always use Otterbox. The last two I owned lasted over three years each.
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Susan P
Verified Buyer
Reviewed at:
otterbox.com
Posted May 22, 2023
Satisfied
I love this defender case. Feels goog in my hand. Phone is protected! Color with clear back is perfect for my purple iphone!
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Brian
Verified Buyer
Reviewed at:
otterbox.com
Posted May 21, 2023
Brian
I’ve used the Defender Series of the OtterBox since iPhone version 3G, about 2008. This is not to say I never had issues, as I did. Otterbox stood firmly 100% behind their product.
I’ve had many versions of iPhone and iPad and they are always stored inside of the defender series.
I’ve had the case break open when the device inside the defender series fell onto the groun...
I’ve had many versions of iPhone and iPad and they are always stored inside of the defender series.
I’ve had the case break open when the device inside the defender series fell onto the groun...
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