Customer Reviews for OtterBox Defender Series XT Black Clip/Holster for iPhone 14 (78-81047)
OtterBox Defender Series XT Black Clip/Holster for iPhone 14 (78-81047) is New at Staples
Item # : IM106RM96
Model # : 78-81047
- Holster works as a belt clip and a hands-free kickstand for Apple iPhone 14
- Features construction for added durability
Price is $19.99
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366 reviews
Most helpful positive review
Posted Feb 9, 2026
Works as intended!
Case and phone snap right in place, good product. I'm always skeptical of them because I'm prone to bumping into things with it, but it works when I'm not working!
VS
Most helpful critical review
Posted Jan 26, 2026
Asked for return
Doesn't fit my iPhone 15 very well m...............
Hatton
Verified Buyer
Reviewed at:
otterbox.com
Posted Feb 9, 2026
Works as intended!
Case and phone snap right in place, good product. I'm always skeptical of them because I'm prone to bumping into things with it, but it works when I'm not working!
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Never got anything return
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 26, 2026
Asked for return
Doesn't fit my iPhone 15 very well m...............
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Response from Staples :
Hello! The design of our holster is created to work with the new design of the iPhone and the camera lenses. If you are still experiencing issues, please contact our customer service team and we are more than happy to assist with this!
January 27, 2026
Melie
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 21, 2026
Not happy
Doesn’t fit my iPhone 15 I have replaced it already
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Response from Staples :
Hello! Thank you for your feedback! We are always looking to improve our cases with each iteration! If you need help with your case, we are happy to help! Please reach out to our CS team via chat and we are more than happy to assist!
January 22, 2026
Mike
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 20, 2026
Clip
The first 2 broke on the bottom corner with in a week. The next 2, The top of the clip will not hold the phone in.
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Response from Staples :
Hello! Thank you for your feedback! We are always looking to improve our cases with each iteration! If you need help with your case, we are happy to help! Please reach out to our CS team via chat and we are more than happy to assist!
January 20, 2026
Michael M
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 25, 2025
Wrong Size But Great Clip
Got this one via the voucher that came with my case (Defender XT). It was not quite the correct size, but was a tad loose for my phone. I don’t know if it was actually the precise one, because I tried to find one outside of using the voucher but couldn’t. My case was perfect for my iPhone 13 pro, but I don’t think Otterbox actually made a belt clip for it specificall...
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Wink
Verified Buyer
Reviewed at:
otterbox.com
Posted Nov 15, 2025
Poor quality
The phone does not stay clipped in holster and holster broke after 2 weeks
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Response from Staples :
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation.
November 17, 2025
Tfrisch
Verified Buyer
Reviewed at:
otterbox.com
Posted Nov 4, 2025
iPhone14 clip replacement
This is not an exact replacement for the original model 14. The phone in the original case is loose and does not stay in the clip without some for of shims. Also the original holder had a notch for the camera projection to insert the phone facing outward but this model does not.
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DAM1
Verified Buyer
Reviewed at:
otterbox.com
Posted Oct 28, 2025
Issue with Connection to Phone Case
Opened the package and found that my phone would just fall out of the holster. Must be an issue with the tightness of the holster because the tooth that is suppose to hook into the phone barely touched the phone case.
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Response from Staples :
Hello! The design of the holster is created to work with the new design of the iPhone and the camera lenses. If you are still experiencing issues, please contact our customer service team and we are more than happy to assist with this!
October 28, 2025
Lonnyj
Verified Buyer
Reviewed at:
otterbox.com
Posted Oct 3, 2025
OtterBox Holster
Fits well and is great watching on my bedside table.
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Wallace
Verified Buyer
Reviewed at:
otterbox.com
Posted Sep 23, 2025
Broken Holster
The holster is already broken. I dropped it from my hip to the floor and it broke.
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Response from Staples :
We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
September 24, 2025
mike danniballe
Verified Buyer
Reviewed at:
otterbox.com
Posted Sep 21, 2025
phone holder
it fits loosly, does not hold phone well. my old one that failed fit perfectly
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Response from Staples :
Thank you for your feedback. We have taken your feedback to the company for future consideration.
September 22, 2025
Bill
Verified Buyer
Reviewed at:
otterbox.com
Posted Sep 19, 2025
Not for the defender series
The belt clip says it’s made to fit the defender series case, it is NOT. The case has to be forced into the clip causing stress points and breakage. Buyer beware.
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Response from Staples :
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation.
September 22, 2025
Verified Buyer
Reviewed at:
otterbox.com
Posted Sep 16, 2025
"Style. Model mambo-jumbo
Terrible. Picked correct style, model for my phone to replace BROKEN holster fit is OFF!!
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Response from Staples :
Hello! We’re so sorry to hear about the trouble with your order! Please reach out to our CS Team by chat, and we are happy to help with this!
September 16, 2025
Mike
Verified Buyer
Reviewed at:
otterbox.com
Posted Sep 2, 2025
Junk
Holster is too big, phone keeps falling out. Another piece of junk
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Response from Staples :
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this!
September 3, 2025
Herbie
Verified Buyer
Reviewed at:
otterbox.com
Posted Jul 28, 2025
Broke my original holder and got a replacement
My replacement holder holds my phone but seems a little loose doesn’t seem to hold my phone as tight as the original one
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Response from Staples :
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this!
July 28, 2025
Gordon
Verified Buyer
Reviewed at:
otterbox.com
Posted Jul 17, 2025
Not as secure.
It's pretty good but phone comes out easy sometimes which is concerning.
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C Parmeter
Verified Buyer
Reviewed at:
otterbox.com
Posted Jul 11, 2025
Ordered online. Fast service. Easy website!!
Very good quality . Working as it should. Husband is happy!
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James
Verified Buyer
Reviewed at:
otterbox.com
Posted Jul 5, 2025
Mine
So far so good works great with the phone as it should
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Glenn D
Verified Buyer
Reviewed at:
otterbox.com
Posted Jun 27, 2025
Defender holster set
Excellent product, used for years. Protects very well and keeps my iPhone 13 cleans and unmarked. Holster keeps the phone easily accessible.
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Phil C
Verified Buyer
Reviewed at:
otterbox.com
Posted Jun 23, 2025
Top tier protection
Otter box is my go to case and clip so if ur looking for great case abd clip look no farther because these cases will protect your investment.
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