Customer Reviews for OtterBox Fre Black Case for iPhone 14 (77-90178)
Item # : IM106VF28
Model # : 77-90178
- Always slim with a modern silhouette this case is compatible with iPhone 14
- Made with more than 50% recycled plastic, including 25% ocean-based recycled plastic; comes in black
Price is $96.49
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Over 30
255 reviews
Most helpful positive review
Posted Jun 16, 2025
Lifeproof cases are the best
I have used Lifeproof cases for years. They are light weight thin waterproof and drop proof. I have never had a damaged phone since my original iPhone 4 and have only ever used life proof with the exception of my previous iPhone 14 case which was from OtterBox as the Fre was not available when I tried to find it. The OtterBox case literally fell apart and there were r...
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VS
Most helpful critical review
Posted Feb 17, 2024
NOT MagSafe
Does not charge on a magnetic wireless charger with this case.
J.A.
Posted Jun 16, 2025
Lifeproof cases are the best
I have used Lifeproof cases for years. They are light weight thin waterproof and drop proof. I have never had a damaged phone since my original iPhone 4 and have only ever used life proof with the exception of my previous iPhone 14 case which was from OtterBox as the Fre was not available when I tried to find it. The OtterBox case literally fell apart and there were r...
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Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 24, 2025
Great Protection
Have used the Fre series for years and have dropped my phone off my pier and on my concrete driveway more than once with no damage to my phone. Even worked in 4ft of water so I could see it.
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JimT
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 13, 2025
Protection plus
Excellent purchase for the money,have dropped a number of times and phone was good
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Bubz
Verified Buyer
Reviewed at:
otterbox.com
Posted Jun 29, 2024
Charge port tab issue!
The worst one yet to take off the phone. And i have never been so aggravated with the charger plug. Im a man with no nails so its not easy to open the charge port cover. I recommend you pick a different one than this model if your always working. This just makes me so mad lol
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Response from Staples :
Hello! We are so sorry to hear you are experiencing issues with your FRE Series case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation!
July 1, 2024
Shawn G
Verified Buyer
Reviewed at:
otterbox.com
Posted Feb 17, 2024
NOT MagSafe
Does not charge on a magnetic wireless charger with this case.
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Response from Staples :
Hello, Shawn! The FRE Series for MagSafe is designed and tested to work with our MagSafe chargers and those manufactured by the device manufacturer. Please reach out to our CS Team by phone or via chat, and we are happy to help with troubleshooting!
February 22, 2024
Debi
Verified Buyer
Reviewed at:
otterbox.com
Posted Feb 15, 2024
Otter Box works great
This otter box works great to keep phone from breaking
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Daddy Tallica
Verified Buyer
Reviewed at:
otterbox.com
Posted Feb 4, 2024
6 of one, half a dozen of the other
So this case itself is great but the screen is much less I guess sensitive often playing card games I’m for ever taping trying to move the cards but it won’t let me now and there’s other things I’ve noticed it’s similar
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Response from Staples :
Hello! We are so sorry to hear you are experiencing some touch sensitivity issues through the built-in screen protector of your FRE Series case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
February 5, 2024
Gavin
Reviewed at:
otterbox.com
Posted Feb 4, 2024
Made so cheaply, not even worth it
This product is so bad, I have had mine for 3 months and the camera glass is fully scratched, this means that I can’t even take a photo because the glass is so messed up, and the plastic cover for the screen scratches so easily also. Overall very cheaply made and way too expensive.
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Response from Staples :
Hello, Gavin! We are so sorry to hear that you are experiencing an issue with the camera cover portion of your FRE Series case that is impacting photo quality. We have an amazing warranty and we are happy to assist you with warranty replacement of the case. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
February 5, 2024
Jonathan
Verified Buyer
Reviewed at:
otterbox.com
Posted Feb 2, 2024
New case
Worked out good, looked good. Standard shipping was a little slow
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Ross
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 28, 2024
Camera protector broke week 2
It's pretty slim and protects the whole phone but the plastic protecting the camera cracked second week of use.
So now it's not water proof.
Was disappointed since I am not rough with the phone.
So now it's not water proof.
Was disappointed since I am not rough with the phone.
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Response from Staples :
Hello, Ross! We are so sorry to hear that you experienced a break in the built-in screen protector portion of your case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
January 29, 2024
Junior
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 27, 2024
Very happy that Otter Box continues Life Proof
Easy to assemble. Pretty much the same as the Life Proof boxes that worked so well in the past.
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Steve C
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 12, 2024
Good Product
Good product. Not enough colors offered, though. And it protects my phone from drops. And I drop it every now and then.
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Henson Logging Co
Reviewed at:
otterbox.com
Posted Jan 7, 2024
Wouldn’t have a phone without it
Great case but the camera lens becomes easily scratched. Causing the photos to be blurry
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Response from Staples :
Hello! We are so sorry to hear that you are experiencing an issue with the camera cover portion of your FRE Series case that is impacting photo quality. We have an amazing warranty and we are happy to assist you with warranty replacement of the case. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
January 8, 2024
Fruity329
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 30, 2023
Best OPTION
Great cover, love how it’s drop & water proof. It’s the ONLY way to go. But wish there were more color & style options available like the other styles have, but not Fre.
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James
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 24, 2023
Otter
Great protection and I love the fact you can go swimming with it.
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Doug
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 19, 2023
Great case, limited colors
The cases are amazing BUT they have gone away from colors you can see if you drop the phone in the forest or on a job site.
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Response from Staples :
Hello, Doug! We are so glad to hear that you are enjoying the protective nature of the FRE Series case. Thank you so much for providing the valuable feedback on the color options and how the color of the case matters for the way you use it. This is great insight and we are most happy to pass that along to our team. If any questions or needs arise regarding the case, please do not hesitate to reach out to our Customer Service Team as we are always happy to assist!
December 20, 2023
bill
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 5, 2023
US $
Not in Canadian $$ so way over priced.Thought I was buying in Canadian $$
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Response from Staples :
Hello, Bill! Our prices are indeed stated in US dollars. Some of our Canadian customers use a currency converter to have a better idea of price, or many of our products are also available for local purchase at many fine retailers in Canada as well. If our Customer Service Team may assist with any further questions, please do not hesitate to reach out as we are always happy to help!
December 6, 2023
OfficeClown
Verified Buyer
Reviewed at:
otterbox.com
Posted Nov 18, 2023
Excellent protection in a stylish fashion
I began using Lifeproof before otterbox bought them. While extremely disappointed that otterbox raised the price so much (almost double once converted to Canadian $!) it is still among the best protective cases available.
Previous cases have survived
- being run over by a truck on a slushy road (we backtracked for 15 minutes looking for it)
- an hour at the bottom of a...
Previous cases have survived
- being run over by a truck on a slushy road (we backtracked for 15 minutes looking for it)
- an hour at the bottom of a...
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Briar rose
Reviewed at:
otterbox.com
Posted Nov 8, 2023
Not bad but it could be better!
I really like the all over protection this case provides. However after just under a year of usage I find it difficult to take a picture using this case as the lense cover became so easily scratched that it makes all my pictures blurry. The screen cover is not bad but it too has gotten scratched easily. The covers for the speakers slightly muffle music when it’s played...
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Response from Staples :
Hello! We are so sorry to hear that you are experiencing an issue with the camera cover portion of your FRE Series case that is impacting photo quality. We have an amazing warranty and we are happy to assist you with warranty replacement of the case. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
November 13, 2023
Pam B
Verified Buyer
Reviewed at:
otterbox.com
Posted Oct 15, 2023
Sound is Distorted
I have always loved the Otter box- however, this falls a little short of expectations. The sound is so distorted is very hard to hear.
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