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Customer Reviews for OtterBox 6.56' USB-C to Lightning Cable, Haunted Hour (78-80890)

4.62
63 reviews
5 star
86%
4 star
3%
3 star
5%
2 star
0%
1 star
6%
Most helpful positive review
Posted Oct 10, 2025
Love this cable and it’s worth the price!
Love this cable and it’s worth the price! I bought other cables in the past that cost a lot less and it took much longer to charge devices.
VS
Most helpful critical review
Posted Dec 26, 2023
Not happy
I just got it and it broke already not happyi paid all that money for a charger the tip broke off😡
Most recent reviews
Kala
Verified Buyer
Reviewed at:
otterbox.com
Posted Oct 10, 2025
Love this cable and it’s worth the price!
Love this cable and it’s worth the price! I bought other cables in the past that cost a lot less and it took much longer to charge devices.
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Matt
Verified Buyer
Reviewed at:
otterbox.com
Posted Sep 4, 2025
Great product
Very good braided cord. Love it. Would definitely recommend this cord to anyone.
0up votes 0
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Josh
Verified Buyer
Reviewed at:
otterbox.com
Posted Jul 30, 2025
charger
this otterbox charger is working splendidly and it is efficient
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Carynstl
Verified Buyer
Reviewed at:
otterbox.com
Posted Aug 5, 2024
Open box product sold as new
it seems I purchased an open box cable. The box appears to of been opened and the cable was not wrapped up as a new unused cable. Do you sell open box returns as new cables?
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Response from Staples :
Hello! We are so sorry to hear there was an issue with your Fast Charge cable order. No, we do not sell open box products. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation!
August 5, 2024
Nebraska
Verified Buyer
Reviewed at:
otterbox.com
Posted May 12, 2024
Happy customer
Durable material long with cable keeper and a magnet to keeps cable organized
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Jerry
Verified Buyer
Reviewed at:
otterbox.com
Posted Feb 21, 2024
Wrong size wanted 10 ft cord
Wrong length needed 10 ft cord. They didnt have it in stock
0up votes 0
0down votes 0
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Response from Staples :
Hello, Jerry! We are sorry that the cable you had hoped for was out of stock at the time of your order. If this cable is not working for your charging needs due to the 2m length, please reach out to our CS Team by phone or via chat, and we are happy to help with seeing what other options we have available and assisting with a return if needed.
February 21, 2024
John F
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 11, 2024
Premium Pro is the way to go.
Best Charger Ever. Very fast and superb quality. I will never buy anything but otterbox again
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clsylvester3
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 26, 2023
Durable Cable
Feel very durable and the extra length is very appreciated.
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ReddVelvett
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 26, 2023
Not happy
I just got it and it broke already not happyi paid all that money for a charger the tip broke off😡
ReddVelvett Customer Photo 1
0up votes 0
0down votes 0
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Response from Staples :
Hello! We are so sorry to hear that the end of your charging cable broke. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
December 29, 2023
James
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 4, 2023
OtterBox cords are great
This court is an awesome chord however one of the ends I don't know what it's used for bought my mistake.
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Verified Buyer
Reviewed at:
otterbox.com
Posted Jun 9, 2023
Needs work
Magnet fell out within a week don’t really use because I feel charges slow
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Response from Staples :
Hey there Adrian. We're sorry to hear about this unusual situation with your Premium Pro Fast Charge cable. Thankfully, we have an awesome product warranty, and we would be happy to get a replacement sent your way. Just ring us at 1-855-688-7269 and one of our friendly Otters will take care of you. Cheers, OtterBox Customer Support
OtterBox, June 12, 2023
Rdavis
Verified Buyer
Reviewed at:
otterbox.com
Posted May 30, 2023
Needs improvement
The magnet you stick on to any surface to hold your charger didn’t last a day before the glue failed and it fell apart. I used super glue to fix it. Occasionally the entire thing will fall off of the surface it’s stuck to. All together the glues used on it need to be improved other than that the charger is great so far.
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Texas
Verified Buyer
Reviewed at:
otterbox.com
Posted Apr 10, 2023
Charging cable.
Great Charging Cable. Love the magnetic cord organization.
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0down votes 0
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Scott
Verified Buyer
Reviewed at:
otterbox.com
Posted Feb 22, 2023
Fantastic Cables!
This cable is fantastic. Super durable, nice and long and the magnetic cable tie is awesome. Best cables Otterbox makes hands down!
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Dannfam
Reviewed at:
otterbox.com
Posted Feb 19, 2023
I would give it zero stars if possible.
First ca or lasted about 3 weeks. They replaced it. Wanted me to pay shipping but they waved it. New cable lasted about 4 months. This is supposed to be the most reliable cable, not in my opinion. This as well after the fast charger I purchased at the same time lasted 12 days.
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Response from Staples :
Hi there! We genuinely appreciate the candid feedback and are so sorry that you've had such a discouraging experience. We are always working to make things better for the folks who support us and use our products, and we will definitely share your thoughts with the correct team! We'd love to see what we could do to make this experience more positive! Please give us a call at 1-855-688-7269. Kindly, OtterBox Customer Service Support
OtterBox, February 22, 2023
Frank
Verified Buyer
Reviewed at:
otterbox.com
Posted Feb 15, 2023
Trustworthy
So far so good. OtterBox makes higher quality products, I use a phone case and now their lightning charger and matching cable and it works perfectly.
I’ve had problems with other companies gear and thought I will trust a name I trust.
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Brianna26
Reviewed at:
otterbox.com
Posted Nov 14, 2022
I love the charger
Im super excited to start using my new charger i cant wait to take it on vacation and i love how its so easy to find ot attached to because its magnetic wrap and it looks very heavy duty i never had a problem with otterbox brand or life proof brand i love both products very well made things and heavy duty and will be continuing using lifeproof and otterbox products in t...
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Steve
Verified Buyer
Reviewed at:
otterbox.com
Posted Nov 7, 2022
Cable
The cable looks great and is holding up great. I would recommend it to everyone.
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