Customer Reviews for Epson Perfection V39 II Flatbed Portable Photo Scanner, Black (B11B268201)
Epson Perfection V39 II Flatbed Portable Photo Scanner, Black (B11B268201) is Out of stock
Item # : IM112GL26
Model # : B11B268201
The easy-to-use, high-resolution scanner for restoring, archiving and sharing
- Amazing image clarity and detail — 4800 dpi optical resolution, ideal for photo enlargements
- Versatile scanning — easily scan photos, artwork, illustrations, books, documents and more
Price is $129.99
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65 reviews
Most helpful positive review
Posted Mar 5, 2026
A Great Scanner
I was looking for a high resolution, no-frills scanner. This is exactly what I was looking for.
The best feature is that it uses the USB cable for both power and for saving to my hard drive. It's not wireless, which is fine with me - that's not a critical feature. No transformer that I have to plug into a power strip.
I've used the Epson scanning software for year and...
The best feature is that it uses the USB cable for both power and for saving to my hard drive. It's not wireless, which is fine with me - that's not a critical feature. No transformer that I have to plug into a power strip.
I've used the Epson scanning software for year and...
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VS
Most helpful critical review
Posted Feb 1, 2026
The software does not download properly. Set up does not work.
jsblume
Reviewed at:
epson.com
Posted Mar 5, 2026
A Great Scanner
I was looking for a high resolution, no-frills scanner. This is exactly what I was looking for.
The best feature is that it uses the USB cable for both power and for saving to my hard drive. It's not wireless, which is fine with me - that's not a critical feature. No transformer that I have to plug into a power strip.
I've used the Epson scanning software for year and...
The best feature is that it uses the USB cable for both power and for saving to my hard drive. It's not wireless, which is fine with me - that's not a critical feature. No transformer that I have to plug into a power strip.
I've used the Epson scanning software for year and...
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Verified Buyer
Reviewed at:
staples.ca
Posted Mar 4, 2026
Très satisfaite
Installation Facile. Fonctionne très bien. Cadre tout à fait avec mes besoins.
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tde1
Reviewed at:
epson.com
Posted Mar 2, 2026
Undecided
I received this a few days ago and am still trying figure it all out. Comparing it to the scanner on my Canon printer I find the colors a little brighter. I print "worksheets" for tracking our monthly spending using spreadsheets. I notice that the lines, both vertical and horizontal are solid with the Canon scanner but with the Epson there are many areas where the li...
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Response from Staples :
Dear tde1, we appreciate your business and are sorry to hear you are not completely satisfied with your purchase. Your Epson Perfection V39 II includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph – The Epson Team.
Joseph, March 5, 2026
Steve699
Reviewed at:
epson.com
Posted Feb 17, 2026
Grays are colors too
I just bought this scanner today after asking if it will scan black and white photos and was told yes it would. Well, it scans them, but all the gray tones are scanned as black. So, I ended up using my smart phone and taking a close-up picture of the picture so that I could print it. It is noisy also, but I knew that before I bought it.
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Phil999
Reviewed at:
epson.com
Posted Feb 1, 2026
The software does not download properly. Set up does not work.
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Response from Staples :
Hi Phil999, we apologize that you are having issues with your scanner. Your Epson Perfection V39 II includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
Joseph, February 6, 2026
Rita
Verified Buyer
Reviewed at:
staples.ca
Posted Jan 27, 2026
Fonctionne super bien.
Fonctionne super bien, la raison du 4 étoiles, long délais pour le recevoir.
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liamg
Reviewed at:
epson.com
Posted Dec 31, 2025
Trouble Connecting to Computer
I recently received the Epson Perfection V39 II as a gift and tried to use it on my 2020 iMac running macOS Sequoia. I installed Epson Scan 2 and Epson Event Manager, and the installer says the scanner is “registered and connected.”
However, I’ve run into several problems:
* The scanner does not appear in System Settings → Printers & Scanners.
* It does not show up in...
However, I’ve run into several problems:
* The scanner does not appear in System Settings → Printers & Scanners.
* It does not show up in...
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jle5
Reviewed at:
epson.com
Posted Nov 13, 2025
Provided USB cable no good for an MacBook Pro M4 Pro
Same problem as "carondg San Diego CA. No power win using the provided USB cable to my Apple MacBook Pro M4 Pro.
Do you make a USB cable for the Epson Perfection V39 II to an MacBook Pro M4 Pro? I tried using an adapter on the standard USB cable that came with the V39 II and the scanner did not power up. Please help!
Do you make a USB cable for the Epson Perfection V39 II to an MacBook Pro M4 Pro? I tried using an adapter on the standard USB cable that came with the V39 II and the scanner did not power up. Please help!
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Response from Staples :
Hi jle5, we apologize that you are having issues with your scanner. Your Epson Perfection V39 II includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph
Joseph, November 17, 2025
boohoo
Reviewed at:
epson.com
Posted Nov 6, 2025
This scanner is a useless piece of crap the software will not install on Mac book Pro.
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Response from Staples :
Hi boohoo, we apologize that you are having issues with your scanner. Your Epson Perfection V39 II includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph
Joseph, November 11, 2025
so_unhappy
Reviewed at:
epson.com
Posted Nov 6, 2025
Inert chunk of plastic
I bought this scanner and it arrived today. It took it out of the box, downloaded the relevant software, and registered the device.
The scanner is fully dead and cannot be activated or turned on using the USB cable provided. It doesn't even light up in response to being plugged in. Obviously, I have not succeeded in scanning anything.
This scanner is a useless hunk ...
The scanner is fully dead and cannot be activated or turned on using the USB cable provided. It doesn't even light up in response to being plugged in. Obviously, I have not succeeded in scanning anything.
This scanner is a useless hunk ...
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Response from Staples :
Hi so_unhappy, we apologize that you are having issues with your scanner. Your Epson Perfection V39 II has a one-year warranty and includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
Joseph, November 11, 2025
Strabmaster
Reviewed at:
epson.com
Posted Oct 18, 2025
Not for Dummies
Three days so far and yet to power the thing up. Not a computer guy so simpler is better. Seems like it should plug and play but does not. Not sure if I should beat up this stupid new imac or the scanner. Will try to return both. Can't wait for AI to come around and really complicate tech.
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Response from Staples :
Hi Strabmaster, we are sorry to hear that you are experiencing issues with your printer. Your Perfection V39 II includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. – 4 p.m. PT. Sincerely, Joseph
Joseph, October 21, 2025
BobF_2777
Reviewed at:
epson.com
Posted Sep 24, 2025
1000% do NOT buy this printer for a Mac, will not connect.
Great size, shape, and design. However, the product would never power on, and I could not get it to scan anything or communicate with my computer in any way. After hitting the forums and doing some troubleshooting online, it appeared that my USB A-C adapter might have been the culprit, ( even though the adapter works fine with other products - WACOM tablet, etc. ) Af...
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Response from Staples :
Hi BobF_2777, we apologize that you are having issues with your scanner. Your Epson Perfection V39 II includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph
Joseph, September 25, 2025
L.P.
Verified Buyer
Reviewed at:
Quill
Posted Sep 11, 2025
Easy to Use
This scanner is so easy to use and saves me a lot of time being able to scan from my desk. The settings are simple and I would recommend office personnel who need to scan documents of different sizes to purchase this one.
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MLegends
Reviewed at:
epson.com
Posted Aug 30, 2025
Cannot connect-tried many times
Seems like a nice scanner at a fair price. But when you cannot get the drivers to install and the computer will not recognize the scanner it's just a pile of plastic. No thank you. Returning and looking for a more user friendly scanner!
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Response from Staples :
Hi MLegends, we apologize that you are having issues with your scanner. Your Epson V39 II has a one-year warranty and includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph
Joseph, September 2, 2025
Luc
Reviewed at:
staples.ca
Posted Jul 17, 2025
Qualité prix valeur sur
Excellente valeur qualité prix !! ..
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Rick656374765736523652
Reviewed at:
epson.com
Posted Jul 13, 2025
Waste of money
Useless waste of money, Supposedly compatible with Chromebooks, but will not connect. Remember when you could just plug an accessory in and it would work? Thank God we now have this trash that is supposed to work but doesn't. Will never buy another product from this scam company.
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Response from Staples :
Hi Rick6563747657365, we apologize that you are having issues with your scanner. Your Epson Perfection V39 II includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
Joseph, July 21, 2025
WhatEpsonSupportShouldBe
Reviewed at:
epson.com
Posted Jul 5, 2025
Actual Epson Software support.
I've had the scanner for a while. The scanner itself is great, easy and SHOULD be plug and play. But like many here mine was not able to be found or used.
Unfortunately Epson and other companies do not care about waste or support. For many of you searching for actual support if your scanner is no longer turning on or being found, please visit the Europe based site as l...
Unfortunately Epson and other companies do not care about waste or support. For many of you searching for actual support if your scanner is no longer turning on or being found, please visit the Europe based site as l...
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Response from Staples :
Hi Epson Customer, we are sorry to hear you are having issues with your Epson scanner. Your V39 II Scanner includes free technical telephone support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
Joseph, July 10, 2025
Windybush
Verified Buyer
Reviewed at:
epson.com
Posted May 19, 2025
Great, but pay attention to .pdf vs. jpg.
It’s a great scanner for photos, but next time I’m going to choose “jpg” vs “pdf”. Not sure it makes that much of difference, but I would be able to incorporate other photos into my library!
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Greta45
Reviewed at:
epson.com
Posted May 19, 2025
Auto destruct in one year
Very little used, but it still stopped working shortly after the one year period.
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Response from Staples :
Hi Greta45, we apologize that you are having issues with your scanner. Your Epson V39 II includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
Joseph, May 27, 2025
Noneyabidness
Reviewed at:
epson.com
Posted May 14, 2025
Simple, but Good
Thought it was wireless but it's not - that's okay tho since I have C/A adapters to work with the HDMI cord which was included. Works great with my MacAir 12.6. I had to open each of the drivers before it would work, but it's scanned multiple documents & the scans are all clear. It's a bit noisy, but overall I'm very happy with this simple scanner after having to ret...
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