Customer Reviews for Urban Armor Gear Case for Microsoft Surface Pro 4, Black (UAG-SFPRO4-BLK-VP)
Item # : IM14N5266
Model # : UAG-SFPRO4-BLK-VP
Microsoft Surface Pro 4 case features a hard polycarbonate outer shell with a soft inner core for improved impact protection.
- Compatible with Microsoft Surface Pro 4, Microsoft type cover keyboard and multiple keyboard positions
- Material: Polycarbonate, TPU rubber
Price is $88.49
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Over 30
35 reviews
Most helpful positive review
Posted Nov 21, 2025
Love this case. Last one
Love this case. Last one went about 8 years and 2 surface pros, before it failed. Used daily at home, work, and travelling.
VS
Most helpful critical review
Posted Jun 4, 2024
Product image is misleading
I bought this under the impression that it would come with a keyboard attached to the case. Nowhere on the page did it say that there was no keyboard included, and many of the images showed the keyboard with the case despite there not being an actual keyboard. I’m not sure if my order got messed up and I didn’t get a keyboard when I should have, or if this is simply bad...
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Warren L.
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Urban Armor Gear®
Posted Nov 21, 2025
Love this case. Last one
Love this case. Last one went about 8 years and 2 surface pros, before it failed. Used daily at home, work, and travelling.
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Joseph M.
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Urban Armor Gear®
Posted Aug 21, 2024
Perfect
Perfect fit. Looks good and I can keep using the surface keyboard
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Elias F.
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Urban Armor Gear®
Posted Jun 4, 2024
Product image is misleading
I bought this under the impression that it would come with a keyboard attached to the case. Nowhere on the page did it say that there was no keyboard included, and many of the images showed the keyboard with the case despite there not being an actual keyboard. I’m not sure if my order got messed up and I didn’t get a keyboard when I should have, or if this is simply bad...
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Connor M.
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Urban Armor Gear®
Posted Feb 22, 2024
Awesome product
I love this case. I had it for 3 years and then the hinge broke, but UAG sent me a replacement with their lifetime warranty at no charge to me. Great product and great service!!
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Dexter P.
Reviewed at:
Urban Armor Gear®
Posted Feb 16, 2023
Cover
Very please with product. Fits like a custom made glove.
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Robert A.
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Urban Armor Gear®
Posted Dec 12, 2022
Replacement warranty
Customer support was helpful. I'm glad I had access to my Receipt or I don't think I would have gotten a replacement. Most people dont keep there receipt. I do appreciate the replacement though.
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Natalie M.
Reviewed at:
Urban Armor Gear®
Posted Feb 5, 2022
Excellent Customer Service!
My kickstand was not staying up and I reached out to UAG and they replaced my case immediately! The customer service and care taken has left me so impressed. The case itself is also great quality and worth every cent! Buy with confident!
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Reviewed at:
Urban Armor Gear®
Posted Feb 4, 2022
This case for my Surface
This case for my Surface Pro 7+ from UAG is great. I had bought one a year ago, similar but the stand on the back was plastic and it broke. This one the
stand part on the back is metal and it is working well.
stand part on the back is metal and it is working well.
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Jaclyn M.
Reviewed at:
Urban Armor Gear®
Posted Dec 27, 2021
Not bad
The stand feels a little less rugged but it works for now. Case is nice and light to that's a plus!
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Louise A
Verified Buyer
Reviewed at:
staples.ca
Posted Dec 20, 2021
Not a "case"
This is not really a "case". It is only a hard back cover for my Surface Pro. I had expected a full case with a handle that would completely cover my tablet and protect both the front and the back and make it easier and safer to transport.
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Reviewed at:
Urban Armor Gear®
Posted Nov 20, 2021
UAG case
Great case, did more than I expected, it’s very sturdy!
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Molly B.
Reviewed at:
Urban Armor Gear®
Posted Sep 27, 2021
Hannah was so wonderful to
Hannah was so wonderful to work with. With the issues I was having, she was very quick in response and handle it all so professionally! Thank you so much!
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Achim K.
Reviewed at:
Urban Armor Gear®
Posted Aug 30, 2021
Tha case ist great
Thank you for yout help.
My old case goes broken.
The new cas is great.
With best regards
Achim
My old case goes broken.
The new cas is great.
With best regards
Achim
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Thawat N.
Reviewed at:
Urban Armor Gear®
Posted Aug 18, 2021
Great Protection Case for Surface Pro
In my opinion, this model is very tough when compare with the SE model because the kickstand is made from metal. Design is very nice.
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Reviewed at:
Urban Armor Gear®
Posted Aug 14, 2021
UAG Metropolis for my Surface Pro 7
Love my UAG! This is my second one on my second Surface Pro in almost ten years. My first UAG made my decision when I got my second Surface Pro. There was simply no other consideration other than had UAG made advances on there own products and do I need it. You can make no mistake with UAG!
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chi h.
Reviewed at:
Urban Armor Gear®
Posted Aug 14, 2021
the surface will hang after
the surface will hang after sometimes and can't reboot until I remove the UAG cover.
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Tyler M.
Reviewed at:
Urban Armor Gear®
Posted Aug 14, 2021
Bad case but it's the only option
Terrible case, breaks often. Kickstand is metal but the workings of it are plastic, so it falls apart easily. Unfortunately they are the only ones that make a somewhat protective case for the surface pro
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Reviewed at:
Urban Armor Gear®
Posted Aug 13, 2021
Bad product. Good Service
We purchased the UAG cases last year for our students. I'd say 50-75% came back with a broken kickstand. Your service department has been great in returning them, but we had to switch to one of your competitors because of the breakage.
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Reviewed at:
Urban Armor Gear®
Posted Aug 13, 2021
Slightly annoying to deploy the
Slightly annoying to deploy the keyboard although I don’t move around often and it doesn’t hold the pen all that well, but overall it’s protective which was my main priority.
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