Customer Reviews for StarTech.com® MSTCDP122DP USB-C to DisplayPort Male/Female Multi-Monitor Splitter, Black
Item # : IM14T2612
Model # : MSTCDP122DP
- Multi-monitor splitter works on any Windows device with DP alt mode over USB Type-C, Dell Precision and Dell XPS laptops, TV, monitor or projector
- Dimensions: 0.6"H x 2.3"W x 2.4"D
Price is $92.57
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3 reviews
Most helpful positive review
Posted Jul 27, 2020
Does What I Needed It To Do
My adapter arrived Friday and have had it a week. Works just like it stated. The only problem I have is when the computer goes to sleep, I sometimes have to unplug it from the USB-C and reconnect to get it working again.
VS
Most helpful critical review
Posted Oct 4, 2019
Not detecting second dell monitors as two
It mirrors the first and second monitors attached to the device... it two Dell S2817Q & Dell S3219D. It sees as a single display.
kristi27288
Reviewed at:
startech.com
Posted Jul 27, 2020
Does What I Needed It To Do
My adapter arrived Friday and have had it a week. Works just like it stated. The only problem I have is when the computer goes to sleep, I sometimes have to unplug it from the USB-C and reconnect to get it working again.
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Oleg
Reviewed at:
startech.com
Posted Oct 4, 2019
Not detecting second dell monitors as two
It mirrors the first and second monitors attached to the device... it two Dell S2817Q & Dell S3219D. It sees as a single display.
0up votes 0
0down votes 0
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Response from Staples :
Thank you for your feedback Oleg. We understand your disappointment in the performance of our MSTCDP122DP and we would like to help you troubleshoot. Often, the problem you're describing can indicate that your computer does not support MST capabilities. If you're using a Mac or a computer without MST support we recommend using a standard USB 3.0 to video adapter such as our USB32DP24K60 found here: https://www.startech.com/USB32DP24K60.
If you're using a Windows computer with MST support, we'd be happy to look into this with you to help get this MST hub working properly for you. You can contact us at www.startech.com/support where our Technical Advisors are available 24 hours a day, 5 days a week to provide support.
Matt, October 15, 2019