Customer Reviews for WD My Book 8TB USB 3.0 External Hard Drive, Black (WDBBGB0080HBK-NESN)
56 reviews
Most helpful positive review
Posted Nov 22, 2025
8TB is a Great Deal These Days
Been using the 4TB My Book for years but capacity was getting low. Checked and saw the cost of an 8TB My Book was less than the 4TB I bought five years ago.
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Most helpful critical review
Posted Mar 8, 2024
Important movies / files now the drive won’t Boot
Purchased this hard drive October 21, 2023 after a couple of months couldn’t get it to boot up, even after removing the drive from the case, And put some very important files and movies on this drive,
Dr Strangelove
Verified Buyer
Reviewed at:
Western Digital
Posted Nov 22, 2025
8TB is a Great Deal These Days
Been using the 4TB My Book for years but capacity was getting low. Checked and saw the cost of an 8TB My Book was less than the 4TB I bought five years ago.
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From-1980"s-an-80yr old
Verified Buyer
Reviewed at:
Western Digital
Posted May 22, 2025
DECADES OF RELIABLE HARD DRIVES
We started using Western products for business in the late 1980's and had very few quality issues. Later in retirement we continued to use Western external hard drives as backup to our computer drives. In the last decade we began using the external hard drive for all things and no longer relied on the computer hard drive to backup of personal files. We have had only one...
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Jenn J
Verified Buyer
Reviewed at:
staples.ca
Posted Jan 16, 2025
Thank you for your patience
Eyad was so patient, trying to solve the problem of the drive not responding to my MacBook Air. Thank you for your efforts. The solution - a re-format of the drive !!
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Robert Lehman
Verified Buyer
Reviewed at:
Western Digital
Posted Dec 14, 2024
Ny Book
Product works as it should, easy hookup, backup feature works great
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LRN
Verified Buyer
Reviewed at:
staples.ca
Posted Nov 25, 2024
Excellent hard drives
Excellent Hard Drives, long lasting and at a reasonable price. Have 10 of them and over 12 years have upgraded and stored smaller ones, but only 1 problem in all that time
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Jose Nicot
Verified Buyer
Reviewed at:
Western Digital
Posted Aug 3, 2024
My Book
Great equipment really happy whit its worst every penny
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Brad Angus
Verified Buyer
Reviewed at:
Western Digital
Posted Jun 29, 2024
The best drive
The drive is outstanding and the price is the best out there!
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JerBear
Verified Buyer
Reviewed at:
Western Digital
Posted Jun 24, 2024
Small footprint, Large capacity
This is a great device to store and backup all of your work. Highly recommend
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Glen
Verified Buyer
Reviewed at:
Western Digital
Posted Apr 11, 2024
Good product for using with the Mac TimeMachine
Very pleased with the ease of setup and the lock and unlock feature of the unit. So far all is working as designed. I’m not using the backup tool in that I already have that strategy and tool in place.
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pstallone
Verified Buyer
Reviewed at:
Western Digital
Posted Mar 27, 2024
Great value
Works fine, connected and using. I would buy this again.
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The Kevin
Verified Buyer
Reviewed at:
Western Digital
Posted Mar 16, 2024
A price that's astounding
This is a refurbished model and is the backup of a backup. So I put it away 90% of the time.Works fine.
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Kenaroo
Reviewed at:
Western Digital
Posted Mar 8, 2024
Important movies / files now the drive won’t Boot
Purchased this hard drive October 21, 2023 after a couple of months couldn’t get it to boot up, even after removing the drive from the case, And put some very important files and movies on this drive,
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Response from Staples :
Hello,
We are sorry to hear about your user experience with WD My Book Desktop and appreciate your time providing this review and bringing this matter to our attention.
We would request you to open a support ticket and share screenshots of possible errors at the mentioned link: https://support-en.wd.com/app/ask/session/ the customer support team will contact you as soon as possible.
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
March 13, 2024
Nicelp
Verified Buyer
Reviewed at:
Western Digital
Posted Jan 18, 2024
Working Great So Far
It took some effort to set up, but everything seems to be working well.
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C.Y.
Verified Buyer
Reviewed at:
Western Digital
Posted Nov 13, 2023
good value
The backup software needs more time to learn how to use
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Jeff
Reviewed at:
staples.ca
Posted May 27, 2023
do not recommend
it is not quiet drive, it has " click" noise, I consultant the web, they said it is normal. Returned.
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Trekingpan
Verified Buyer
Reviewed at:
Western Digital
Posted Mar 16, 2023
Not worth Risk
Product failed after 2 weeks. I could not get it to power on. After a couple of days, I tried again and it powered on. Not worth taking the risk, I sent device back for refund.
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Response from Staples :
Hello,
We are sorry to hear about your user experience with WD My Book Desktop and appreciate your time providing this review and bringing this matter to our attention.
We do apologize if the drive is not functioning properly after only a two week. We would recommend reaching out to our Technical Support team for assistance with further troubleshooting the drive, and seeing what warranty options we may be able to provide you.
You could raise a concern ticket if you need any assistance, the customer support team get back to you in a earliest possible time . Please refer to the link mentioned: https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. We would appreciate the opportunity to assist you further. You can contact us by phone below and provide your details.
Need Help? Please see our "'Contact Us" page for information.
March 21, 2023
Avtov
Reviewed at:
Western Digital
Posted Jan 17, 2023
Works flawless for me
If you need a simple home server for streaming media files and sharing documents between users in a home network, this is just perfect. I know that there are more features such as accessing de server from the Internet but I do not need these. I use the Twonkey DLNA server which works very well with our smart TV. We are on Linux and 2 PC's are mounting this home server ...
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S. A. A.
Verified Buyer
Reviewed at:
Western Digital
Posted Dec 30, 2022
Works, but missing the activity light
It works, but I really miss the activity light on my other external drives that Western Digital used to put on the My Book drives. My other complaint is that the utilities that came with it are not backward compatable with my old My Book drives and made them inoperable.
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Response from Staples :
Hello,
We are sorry to hear about your user experience with WD My Book Hard Drive and appreciate your time providing this review and bringing this matter to our attention.
Please let us confirm that there can be multiple factors that may work with or against the drive and we would like to have the opportunity to address your concerns directly as we think there were greater underlying causes that needed to be investigated with care resulting to a positive outcome.
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
January 5, 2023
NathanC
Verified Buyer
Reviewed at:
Western Digital
Posted Dec 26, 2022
Time capsule device 100%
Solid unit, little lound on first startup, but works on a rubber pad.
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Tommy Tinker
Verified Buyer
Reviewed at:
Western Digital
Posted Dec 20, 2022
Too Many Pictures!
My desktop says that I have too many pictures cramping my "storage", so I went looking for external storage. Purchased MY BOOK after reading another reviewer with the same storage problem with is pictures. Seems easy enough to use and has plenty of room. 1 Tb should be plenty of room for my pictures and music files!
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