Customer Reviews for HP 3JN69A BLE/NFC/Wireless Accessory
14 reviews
Most helpful positive review
Posted Aug 15, 2024
Excellent wireless printing device and easy to put together and to use
A perfectly excellent product right out of the box. I have the device on my 5700dn and my MFP 5800f, and just a note, the first one you setup, please be sure you put the plug onto the motherboard in the right orientation. It should only give you one orientation, but I could see how someone with no experience in putting one together could force the small connector cable ...
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VS
Most helpful critical review
Posted Aug 24, 2020
Looks like a great idea but...
I bought a HP Color Laserjet Pro MFP M479fdn. Great machine but no wireless communication. I looked in the HP store for an accessory to make it wireless. It connects to a USB port, I followed all the steps as instructed but the FutureSmart feature never was loaded in my printer's menu. So the device looked good and seems to me like a great idea. But it never worked for ...
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EricB!
Reviewed at:
hp.com
Posted Jul 29, 2025
Not sure why HP have gone to external wireless devices
Constantly disconnect from Wi-Fi; continuous interruption in printing. We are using the HP JD 3100W with HP Color Laserjet Enterprise MFP 5800
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OfficeAdmin
Reviewed at:
hp.com
Posted Jun 5, 2025
Couldn't get it to work, returned it
We couldn't get this to work after hours of trying and even after involving our trusted IT services provider. Our IT provider highly recommended that we connect our printer to our network via ethernet instead of using wi-fi because their past experience with these devices was that they could be flaky. We returned the Jetdirect and went the ethernet route.
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D.A.
Reviewed at:
hp.com
Posted Oct 5, 2024
Doesn't do the basic thing it's created to do.
Sadly the other reviews tell the story. There are no instructions provided and I could not get it to connect to my wifi. Tech support was helpful and got it set up and installed drivers on my computer. But the first time the internet was disrupted the printer did not reconnect automatically and required another call to tech support to get it connected again. It should a...
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NWA3
Reviewed at:
hp.com
Posted Aug 15, 2024
Excellent wireless printing device and easy to put together and to use
A perfectly excellent product right out of the box. I have the device on my 5700dn and my MFP 5800f, and just a note, the first one you setup, please be sure you put the plug onto the motherboard in the right orientation. It should only give you one orientation, but I could see how someone with no experience in putting one together could force the small connector cable ...
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Nathaniel L Crump
Reviewed at:
hp.com
Posted Mar 26, 2023
it is not connecting well at all with my apple products
it doesn't work
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Nagesh
Reviewed at:
hp.com
Posted Jan 12, 2023
HP is not having capability to go thru latest technology
, we disabled 2.4 and have only 5 Ghz, never works for 5Ghz
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Recent Purchaser
Reviewed at:
hp.com
Posted Aug 1, 2022
SUCKS!
Sucks all around I wish I read the reviews before now I am another statistic
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Footerman
Reviewed at:
hp.com
Posted Dec 17, 2021
No instructions for setup
I have a $900.00 printer that won't hook into the internet, won't print via usb, won't scan, and won't do anything. It's a $900.00 paperweight at this point.
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Business customer
Reviewed at:
hp.com
Posted Dec 1, 2021
Not up to HP Standards
This is a very complicated product which has very poor instructions. We needed assistance in just getting installed properly and then it only works some of the time.
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Ragecage19
Reviewed at:
hp.com
Posted Dec 15, 2020
Works for the printers/plotters on it's list
This works like it's supposed to. It worked excellent on the HP Designjet T2600dr
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AnotherSadHPCustomer
Reviewed at:
hp.com
Posted Aug 24, 2020
Looks like a great idea but...
I bought a HP Color Laserjet Pro MFP M479fdn. Great machine but no wireless communication. I looked in the HP store for an accessory to make it wireless. It connects to a USB port, I followed all the steps as instructed but the FutureSmart feature never was loaded in my printer's menu. So the device looked good and seems to me like a great idea. But it never worked for ...
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2up votes 2
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TOm Bell
Reviewed at:
hp.com
Posted Jun 2, 2020
I just received less than a week and installed today and found out that I need to order an adapter to make it work. I needed help on printer setup and disappointed that I could not reach anyone. I will try tomorrow to see if I can get help. Now I need to purchase the adapter to make it work. Very frustrating. I am unable to determine the features and performance until I...
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Debster4
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
hp.com
Posted Apr 15, 2020
As it turns out this product did not work with the HP PageWide 77740, even though the data sheet said it would...very disappointed as this was for a CFO of one of my accounts.
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UNHAPPY STAN
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
hp.com
Posted Nov 7, 2019
DID NOT WORK AS ADVERTISED
ADAPTER WAS ADVERTISED TO WORK WITH MY LASERJET M553n, WASTED MY TIME CALLING TECH SUPPORT TO FIND OUT IT WAS NOT COMPATABLE.
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