Customer Reviews for APC Smart-UPS Li-Ion 500VA Short Depth 500 VA Network Management Card, 4 Outlets, Black/Silver (SCL500RM1UNC)
Item # : IM16HX470
Model # : SCL500RM1UNC
- Network management card offers remote monitoring and control of UPS
- Equipped with four outlets for seamless connectivity
Price is $1,468.44
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12 reviews
Most helpful positive review
Posted Oct 12, 2023
APC Smart-UPS
great unit, light, compact and ease to install. Good product
VS
Most helpful critical review
Posted Dec 13, 2023
AVOID AT ALL COSTS
This is the worst thing APC has ever made. Avoid this model like the PLAGUE. My company has purchased 11 of these over time, and now, never again. Over the past 3 years, I have had to RMA TEN of these devices. TEN. They send me replacements, then within a year THOSE die.
PS: If you somehow manage to get this device to last long enough that the battery would need replac...
PS: If you somehow manage to get this device to last long enough that the battery would need replac...
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TCG OH
Reviewed at:
apc.com
Posted Dec 13, 2023
AVOID AT ALL COSTS
This is the worst thing APC has ever made. Avoid this model like the PLAGUE. My company has purchased 11 of these over time, and now, never again. Over the past 3 years, I have had to RMA TEN of these devices. TEN. They send me replacements, then within a year THOSE die.
PS: If you somehow manage to get this device to last long enough that the battery would need replac...
PS: If you somehow manage to get this device to last long enough that the battery would need replac...
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Response from Staples :
Thank you for taking the time to review our SCL500RM1UC. At Schneider Electric we take customer concerns very seriously and as so, our Quality Engineers monitor the products' performance in the field very closely. At this time, there are no known field issues related to this unit. Further, we are also experiencing a national wide materials shortage which has affected our stock for the replacement batteries. This is the reason as well why we offer replacement unit at the moment, in case of replace battery warranty claim.
December 14, 2023
Darek
Reviewed at:
apc.com
Posted Oct 12, 2023
APC Smart-UPS
great unit, light, compact and ease to install. Good product
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Gleach
Reviewed at:
apc.com
Posted Sep 1, 2022
Worst ups ever
Bought multiple units of these, 1 was swapped shortly after purchase as doa, there is no easy way to configure basic things such as power sensitivity unless you use powerchute, units don't switch back to mains on power coming back on
I've got no idea how this could be released as a product
I've got no idea how this could be released as a product
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Response from Staples :
Thank you for taking the time to provide feedback about our UPS. I will pass along the feedback to our product management team. If you run into any other issues with the UPS please do not hesitate to reach out to an APCbySchneider support team. We offer email and chat services through our support site. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/.
December 8, 2022
GiveMeDocumentation
Reviewed at:
apc.com
Posted Apr 21, 2022
Can we get firmware documentation???
Why can I not find any documentation or release notes for the firmware on this device anywhere???
You have release notes for other UPS devices.
You provide links in your smartconnect.apc.com site for other lines of UPS but the documentation for this device is missing.
You have release notes for other UPS devices.
You provide links in your smartconnect.apc.com site for other lines of UPS but the documentation for this device is missing.
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Stevied
Reviewed at:
apc.com
Posted Feb 14, 2022
Config utility could be great
Documentation is sparse as we can't find the IP Address update FAQ. The config utility finds the MAC, then you can set the IP, Subnet, etc.. That works well. However you cannot change the IP in the future with this utility, nor will it find the device once it's IP is set. There is supposed to be a FAQ on how to do this, but we can't find it. We have many different model...
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WundaBar
Reviewed at:
apc.com
Posted May 6, 2021
Great for Companies Moving to the Cloud
[This review was collected as part of a promotion.] This is a great product for our clients moving to the cloud and needing protection of their network equipment.
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Larry M
Reviewed at:
apc.com
Posted Oct 17, 2020
APC Smart UPS
This is a professional made product. I like the fact that the lithium ion battery is user replaceable (and lightweight) making for a long lasting product. Warranty is excellent too!
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B1010
Reviewed at:
apc.com
Posted Apr 24, 2020
Great Features !!
Very good with usp servers. Very well made products and great features.
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APC4U
Reviewed at:
apc.com
Posted Feb 24, 2020
Works well
Good device providing reliable support and the Smartconnect feature is a bonus!
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Splattered23
Reviewed at:
apc.com
Posted Jan 27, 2020
Great but pricey for the NMC!
These new models have exceptional run time and are packed with features. However, this one is nearly twice as much as the model that doesn't include the Network Management Card. Make sure you absolutely need it otherwise the other model may be a better choice until the price comes down on this one.
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Splattered23
Reviewed at:
apc.com
Posted Jan 27, 2020
Here comes the future!
This is a GREAT little 500VA Rackmount UPS with fantastic battery life and remote management via SmartConnect software. Highly recommended!
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esstek
Reviewed at:
apc.com
Posted Aug 31, 2019
*THIS* is the future for small rack mounted UPSes!
Yet another addition to the expanding offering of APC Li-Ion UPSes, this is the smallest, at only 400W / 500VA, However, it offers nearly 13 minutes of runtime at 100W load, which is probably about average for what most users will experience. With nearly 2x the battery life compared to lead acid, the TCO is extremely attractive. The short mounting depth of 9” and small ...
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