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Customer Reviews for StarTech.com USB-C to HDMI/VGA/USB-A/MicroSD/SD/GbE/Audio Multiport Adapter, Male to Female, 100W PD, Mini Dock (DKT30CHVAUSP)

3
5 reviews
5 star
40%
4 star
0%
3 star
20%
2 star
0%
1 star
40%
Most helpful positive review
Posted Jan 18, 2022
Works as Expected
I have had this Multiport Adapter over a year and it has worked as expected and very flexible as to interfaces.
VS
Most helpful critical review
Posted Mar 29, 2022
Contacting support
Chromebook to this adapter and then client using the VGA with no success. Horrible product at this point as we have a large percentage of issues out of the 25 of these we purchased. Contacting Startech now to see if they can help as our client is not happy.
Most recent reviews
ARL
Verified Buyer
Reviewed at:
staples.ca
Posted May 1, 2023
Useful dongle
Given lack of ports on new devices, this is almost a must have item. But, expensive.
0up votes 0
0down votes 0
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AlanCastell
Reviewed at:
startech.com
Posted Mar 29, 2022
Contacting support
Chromebook to this adapter and then client using the VGA with no success. Horrible product at this point as we have a large percentage of issues out of the 25 of these we purchased. Contacting Startech now to see if they can help as our client is not happy.
0up votes 0
0down votes 0
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Response from Staples :
Thank you for taking the time to leave a review for our DKT30CHVAUSP. This is not expected behavior for our DKT30CHVAUSP. I see one of our technical advisors is currently working with you on gathering information on the setup and assisting with the reported issue.
Atha, March 29, 2022
CRY42
Reviewed at:
startech.com
Posted Jan 18, 2022
Works as Expected
I have had this Multiport Adapter over a year and it has worked as expected and very flexible as to interfaces.
0up votes 0
0down votes 0
Report
fanfdesalpes
Reviewed at:
startech.com
Posted Nov 4, 2021
Has everything I need in a compact package
Plus, having bought several startech adapters, I can be confident that they know what they talk about in terms of compatibility.
0up votes 0
0down votes 0
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Andrew1
Reviewed at:
startech.com
Posted May 12, 2021
Doesn't work - advisor also could not help
I'm trying to use with my pc though when using to connect to HP screen it disables sound . Help via CHAT no help at all
0up votes 0
0down votes 0
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Response from Staples :
Hi Andrew, We apologize for the issues you are experiencing with our travel dock. This sounds related to playback devices changing when connecting the screen. To change this, Please right click the audio icon in the Windows taskbar, select "Sounds". When a new window pops up, please select the "Playback" tab and set the default device to whichever you want audio to come from. If that does not help, please don't hesitate to contact us and we can try to help further, we even offer free remote support.
Dan, May 12, 2021