Customer Reviews for SwissGear Laptop Backpack, Gray Heather Polyester (5358424418)
127 reviews
Most helpful positive review
Posted Apr 13, 2019
Sturdy and roomy
I always am grabbing a backpack by the top handle and the one on this pack is super padded and cable reinforced. The shoulder straps are snug. Now in to what is crazy. I have put my laptop and folio in along with two journals, a safety vest, two pair of glasses, multi tool, two phones, copy of the Constitution, boxed pens, can of deodorant, charger cables, screwdrivers,...
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VS
Most helpful critical review
Posted Jan 22, 2018
Seam failure after only a couple of months
When you spend this kind of money for a backpack, you expect it to last a long time.
I have had my bag for around 4 months and the side seam on one of the compartments has already failed. Of course it has a 3 year warranty and I could get it replaced, but you have to have the original receipt... who keeps the original receipt for a backpack? It doesn't matter how gre...
I have had my bag for around 4 months and the side seam on one of the compartments has already failed. Of course it has a 3 year warranty and I could get it replaced, but you have to have the original receipt... who keeps the original receipt for a backpack? It doesn't matter how gre...
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Raydog
Reviewed at:
swissgear.com
Posted Jan 15, 2025
Has everything I need bells and whistles
About this about a month ago I’m very pleased with the durable heavy duty. Awesome. I have luggage is very strong. Thank you.
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BriA
Reviewed at:
swissgear.com
Posted Jan 14, 2025
Lots of storage but not bulky
I bought this for work and it's holding up great so far. I work in the live music industry so having a bag that can withstand temperature, weather, etc. while keeping my items secured is a must. I'm also super happy that it fits my 16" MacBook Pro with a slim case, a lot of bags I was looking at before buying this one did not fit it. It is a snug fit but it fits. And in...
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Teddy Portuano
Reviewed at:
swissgear.com
Posted Jan 9, 2025
Great features
Great backpack! Full of pockets, comfortable all you need for school
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Julian
Reviewed at:
swissgear.com
Posted Jan 8, 2025
Love it!
I bought the by Christmas time, it looks really lovely.
It looks smaller at first watch, however, it is significant. I can fit my shoes and so many other stuff.
I am still discovering all the pockets.
It looks smaller at first watch, however, it is significant. I can fit my shoes and so many other stuff.
I am still discovering all the pockets.
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yoy33
Reviewed at:
swissgear.com
Posted Jan 8, 2025
It is ergonomically easy to carrry and many pockets to hold things.
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Luny111
Reviewed at:
swissgear.com
Posted Jan 3, 2025
100% Recommended
I bought this for a friend as Christmas gift, he loves it sooooo much and using it every day. There are so many pockets and each has its unique usage. The quality is good and roomy. The design is great and the bag looks exactly as the pictures. My friend is 5’11” and fits him so well. 1000% recommended.
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Ben Liberty
Reviewed at:
swissgear.com
Posted Jan 2, 2025
My Experience about using a backpack
Based on my experience and used lot's of Swissgear backpacks I recommend to everyone if they need to curry their laptop and documents always. Don't waste your time to research or browsing. Best quality, price and design, from Swissgear company is the best choice.
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TinaM
Reviewed at:
swissgear.com
Posted Jan 1, 2025
Perfect backpack!
This is a beautiful bag. Bought it as a gift for my adult son who is a musician. He is always traveling and needed something sturdy with lots of compartments but also nice looking. This really fit the bill. Especially love the insulated drink pouch, the reinforced eyeglasses storage and the charging unit. It really has everything someone could possibly need! (And who wo...
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Sean
Reviewed at:
swissgear.com
Posted Dec 14, 2024
Perfect for EDC and CCW
I have an older version of this, but it has remained my go to backpack for everything. I have tried several others catered a bit more specifically to my needs, but none of them have been able to compete with the compartments, organization, and adaptability of this bag.
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phoenix343
Reviewed at:
swissgear.com
Posted Dec 13, 2024
underwhelming experiences
The bag was underwhelming. The zippers are not smooth and are prone to snagging. Returns are a nightmare and support is unresponsive.
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Margo
Reviewed at:
swissgear.com
Posted Dec 6, 2024
Outstanding Backpack
Absolutely love my backpack! I’ve been using this backpack for 15 months, 3-5 days a week, and it’s I great shape. I love all the pockets, compartments and double zippers. It took me a while to figure out where to put everything but once I did - my stuff stays put and I know where to look for the things. Holds my somewhat heavy 15” laptop, cord, mouse, mobile charger, n...
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Anna
Reviewed at:
swissgear.com
Posted Sep 25, 2024
Poorly designed, really uncomfortable to wear
I bought this backpack for my middle schooler (5’5”, 130 lbs) and was very disappointed. The shoulder straps are quite wide and they rubbed on both his neck, and his upper arms when his arms moved as he walked. The adults in the house also tried it on, with a couple books inside, and also found it very uncomfortable in the same areas as he did. This is not a nice fittin...
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Bernie
Reviewed at:
swissgear.com
Posted Sep 2, 2024
My first 5358
My first 5358. This bag is simply awesome. It has everything I need plus I can use portable charger on top of the one I got was all black which I love user-friendly like the 1900 another quality amazing durable, backpack from SwissGear. I love these backpacks I have five as of right now in an older 1900 two 1592s and now I’m 5358 and I love everyone of them
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Bernie G
Reviewed at:
swissgear.com
Posted Sep 2, 2024
My first 5358
My first 5358. This bag is simply awesome. It has everything I need plus I can use portable charger on top of the one I got was all black which I love user-friendly like the 1900 another quality amazing durable, backpack from SwissGear. I love these backpacks I have five as of right now in an older 1900 two 1592s and now I’m 5358 and I love everyone of them
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BechirRIM
Reviewed at:
swissgear.com
Posted Jul 29, 2024
Great quality and spacious
I had a similar back pack but different coloring for the last three years but started to look a bit fatigued after 3 great years specially on the lower back side and the the wings but i used to over fill it and that is normal after three years . I baught this time a black one and i feel some upgrades has been done to it we will see if the quality is as the same as the p...
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987curt
Reviewed at:
swissgear.com
Posted Jul 6, 2024
Warranty vs. Quality
Replaced under warranty for product failure review. In a word, I say the warranty claim process is nothing less than draconian. I never had a product that was so difficult and time consuming to process a product failure claim. Fill out an their online claim form, WAIT, search the product for half a dozen product tags/numbers/IDs, taking pictures of all of them,uploadin...
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Amgilles1
Reviewed at:
swissgear.com
Posted Jun 7, 2024
After research, best backpack
I did a significant amount of research to ultimately decide on this backpack and am very satisfied. I’m a young professional that travels and also exercises. This backpack if perfect for transporting my business items (laptop, tablet, chargers/cords, etc.) as well as pack my gym clothes or a change of clothes for an overnight. There’s even a shoe pouch that fits a pair....
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Ben D
Reviewed at:
swissgear.com
Posted May 30, 2024
Amazing functions
This was a replacement under warranty. The seams came undone on first one but has been a real workhorse for carrying two laptops and an iPad most of the time. Love most functions. Still not sure about how to use some but utility is great.
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Double Doc
Reviewed at:
swissgear.com
Posted May 29, 2024
Honored the warranty
After spending a lot of time picking an ideal backpack for my wife for travel, we chose the Swissgear 5358. It is a good fit for our needs. Love the compartment for shoes or wet gear. After about 9 months, one of the seams pulled apart. Got in touch with Swissgear and, after a few exchanges of information via email and finally postal service, they sent us a replacem...
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bob27
Reviewed at:
swissgear.com
Posted May 6, 2024
Plenty of space flimsy chest strap
I got this to replace a 10 year old Swiss Gear pack that has been tearing at the seams of the shoulder straps. I really like the size of the bag and the layout of the compartments, but the laptop strap fell out after only a few uses.
I was looking for a bag with the chest strap as this really helps with back, and shoulder pain when traveling for long periods.
Th...
I was looking for a bag with the chest strap as this really helps with back, and shoulder pain when traveling for long periods.
Th...
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