Customer Reviews for StarTech.com 2 Port DisplayPort Dual-Monitor KVM Switch, DisplayPort KVM, 4K 60 Hz
Item # : IM18Q4040
Model # : SV231DPDDUA2
- Maximum productivity with dual-display, multi-computer access
- Full multimedia control with separate 3.5 mm auxiliary support
Price is $393.91
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19 reviews
Most helpful positive review
Posted Jun 9, 2022
Keyboard+mouse are working with 2 screens!
Make sure to actually use the usb output that matches the computer your are testing your mouse+keyboard with. I had the keyboard+mouse not working like some mentioned in other comments/reviews. I contacted the support team which helped me make it work correctly. It's silly but we never know what would have with lack of coffee :) .
VS
Most helpful critical review
Posted Jun 8, 2021
Terrible function
I am not happy, it does not support over 60hz on any rez.
The customer support did not seem to care.
Trash quality product.
The customer support did not seem to care.
Trash quality product.
SenatorKelley
Reviewed at:
startech.com
Posted Oct 17, 2022
Works great with Windows10, not Windows 11
Constant instability issues with any device connected through the KVM in Windows 11. Works flawlessly with Windows 10. I'm connected with 2 Dell Daisy chained monitors and a Dell 32" curved display. My main machine is an AMD custom built, while the other device is a Dell laptop with a Thunderbolt display.
Window 11 issues: laggy, and slow connections with (unrecogniz...
Window 11 issues: laggy, and slow connections with (unrecogniz...
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Response from Staples :
Thank you for taking the time to leave a review for our SV231DPDDUA2. We are sorry to hear that you experienced difficulty with SV231DPDDUA2 as this is not expected behavior for our KVM. The SV231DPDDUA2 is OS dependent and is expected to work with Windows 11. Our Technical Advisors will be reaching out to you shortly.
Atha, October 18, 2022
Altirix
Reviewed at:
startech.com
Posted Sep 14, 2022
not off to a great start
got this to use with my work-from-home setup. it's one of the few KVMs that I can use given I have an Acer xb271hu so 1440p 165hz (willing to accept 144hz)
atm, I've just set up the USB switching, and sadly it fails to switch my microphone interface Roland VT-4. The audio is choppy and laggy id assume no audio interface can be run thru the hub.
my Sony A7 II send...
atm, I've just set up the USB switching, and sadly it fails to switch my microphone interface Roland VT-4. The audio is choppy and laggy id assume no audio interface can be run thru the hub.
my Sony A7 II send...
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Response from Staples :
Thank you for taking the time to leave a review for our SV231DPDDUA2. We are sorry to hear that you experienced difficulty with SV231DPDDUA2. Our Technical Advisors will be reaching out to you shortly.
Atha, September 14, 2022
Alice
Reviewed at:
startech.com
Posted Jun 9, 2022
Keyboard+mouse are working with 2 screens!
Make sure to actually use the usb output that matches the computer your are testing your mouse+keyboard with. I had the keyboard+mouse not working like some mentioned in other comments/reviews. I contacted the support team which helped me make it work correctly. It's silly but we never know what would have with lack of coffee :) .
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Leon
Reviewed at:
startech.com
Posted Apr 20, 2022
doesnt work with any mouse and keyboard
works great with 2 screens attached.
but no matter what keyboard and mouse I connect to it, it just doesn't work.
they sometimes work for a few seconds and then stop
but no matter what keyboard and mouse I connect to it, it just doesn't work.
they sometimes work for a few seconds and then stop
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Response from Staples :
Thank you for taking the time to leave a review for our SV231DPDDUA2. We are sorry to hear that you experienced difficulty with SV231DPDDUA2 as this is not expected behavior for our KVM switch. Our Technical Advisors will be reaching out to you shortly.
Atha, April 20, 2022
abccom
Reviewed at:
startech.com
Posted Sep 16, 2021
Display section works well. USB section poor.
Installed many Startech KVM's. Unfortunately they haven't updated the USB section to keep with the times. Please add USB-C support. Won't detect AV devices that connect over USB, even though it's already installed on the PC. I have to connect two separate cameras and speakers to support each PC. Was hoping I can unify this.
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Corey
Reviewed at:
startech.com
Posted Jun 8, 2021
Terrible function
I am not happy, it does not support over 60hz on any rez.
The customer support did not seem to care.
Trash quality product.
The customer support did not seem to care.
Trash quality product.
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Response from Staples :
Hi Corey,
We apologize for the issues you experienced while using our KVM. We have tested this KVM to work at higher refresh rates on lower resolutions. It can be dependent the source and resolution supporting matching resolution and refresh rates. If you would like to troubleshoot this further, please don't hesitate to reach out and we would be happy to assist.
Dan, June 9, 2021
adamchicago
Reviewed at:
startech.com
Posted Apr 22, 2021
Wish It Had Faster Refresh For 2K/Lower Resolution
Need to share two monitors with a fast 144hz refresh gaming PC and a standard work laptop in this new era of work-from-home...wish this KVM Switch had a higher refresh rate, if not at 4K at least for 2K and lower resolutions...will keep looking.
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Response from Staples :
The SV231DPDDUA2 can support higher refresh rates at lower resolutions, but it is dependent on the source and display being used, and cables can impact this as well.
We will reach out to see if we can help determine the issue, or a better solution for you.
Dan, April 27, 2021
whatadrag
Reviewed at:
startech.com
Posted Apr 21, 2021
Too many quirks for me
I had my boss order this for me for switching between my workstation and laptop. Unfortunately this was only a few short weeks before COVID restrictions went in place and it lay abandoned on my desk (along with my workstation). DP was a fantastic equalizer but I found it very odd that when connected through this switch, my laptop (connected through a Dell WD15 K17A USB-...
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Response from Staples :
Thank you for your detailed review of our KVM and we apologize that you are having issues with your mice at this time.
We are reaching out to see if we can help resolve the issue.
Dan, April 27, 2021
MFrank
Reviewed at:
startech.com
Posted Jan 9, 2021
Works well, great warranty support
I've had this over a year. works very reliably, does what it needs to do. Occasionally one of my computers does not recognize the mouse and keyboard, switching back and forth rectifies that quickly. Had a thunderstorm induced power event after a year of operation. Tech support helped my diagnose, and replaced quickly under warranty, no muss, no fuss.
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Leems
Reviewed at:
startech.com
Posted Nov 15, 2020
Very expensive poor experience...
Product doesn’t work with any keyboard or mouse combination that I have purchased whether that be wired or wireless from either Logitech or Microsoft.
It doesn’t recognise my HP Elitebook, only my Dell Optiplex and I would have raised this further with Startech’s ‘claimed’ 24 hour support, however it’s not available 24 hours a day. I would try to diagnose and rectify th...
It doesn’t recognise my HP Elitebook, only my Dell Optiplex and I would have raised this further with Startech’s ‘claimed’ 24 hour support, however it’s not available 24 hours a day. I would try to diagnose and rectify th...
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Tinjaw
Reviewed at:
startech.com
Posted Jul 23, 2020
No EDID support so lots of flickering
I wish I didn't buy this device. Everytime I switch between my Mac and PC (which is very often during my day) I have to wait 3-5 seconds while the displays readjust and flicker like crazy. Wish I hadn't waffled for so long and just returned the thing.
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Response from Staples :
Hello,
Thank you for taking the time to provide your feedback. I am sorry to hear of the issues you are experiencing with the SV231DPDDUA2 in your setup. We are reaching out directly via e-mail to see if we can help. We offer free lifetime support with our products so you should be hearing from one of our Technical Advisors shortly.
Stacey, July 24, 2020
Techie2
Reviewed at:
startech.com
Posted Jun 29, 2020
No USB Hub Support
Covers the basics, with dual monitor 60 hz 4k support, with a mouse and keyboard and 2 usb devices. I found that the average displayport cables did not work well with this, leading to the monitors flickering off and on or other screen artifacts. Had to buy 4 different sets of displayport 1.4 cables from amazon until I found a pair that worked.
However, does not support...
However, does not support...
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chandlersmirks
Reviewed at:
startech.com
Posted Apr 10, 2020
Great product but only USB 2.0
This is a very reliable KVM. However, given that I use high speed gaming mice, and a capture card, I need USB 3.0. The USB bandwidth offered on the KVM is limited to only a basic wired mouse and keyboard.
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Mike1000
Reviewed at:
startech.com
Posted Mar 13, 2020
Seems to work great so far, but USB 2.0
Didn't realize I had a USB 3.0 device in my chain (webcam), but it's sad thinking now that a decade after USB 3 is introduced, that this is still only a USB 2.0 hub. Otherwise, thinking this would be great.
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Chuck
Reviewed at:
startech.com
Posted Jan 4, 2020
Works with most recent graphics & 4k
Purchased almost a year ago, still working well. Good value to get full 4K/display port connectivity.
I'm fairly hard on these boxes, constantly moving or re-configuring them. Many have had connectors fail, so this one gets 2 thumbs up. No lag or video degradation. Common to most KVMs. macro-enabled advanced keyboards and macro-enabled advanced mice do not transmit...
I'm fairly hard on these boxes, constantly moving or re-configuring them. Many have had connectors fail, so this one gets 2 thumbs up. No lag or video degradation. Common to most KVMs. macro-enabled advanced keyboards and macro-enabled advanced mice do not transmit...
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scottgosse416
Reviewed at:
startech.com
Posted May 17, 2017
No issues and a great display!
Finally a displayport KVM supporting dual display for my workstation! The SV231DPDDUA2 was a great addition to my workbench as I was able to utilize a two monitor setup as opposed to being limited to a single display with conventional KVMs. I can also share USB peripherals as well as mic and sound inputs. Works great for my immediate needs.
Will there be a four po...
Will there be a four po...
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Nick426
Reviewed at:
startech.com
Posted May 16, 2017
High quality 4k KVM!
Video and audio quality through the switch are up to par. Switching is smooth and quick (faster than my old HDMI switch!), and the box is nice and compact. Be SURE to READ the instruction booklet before you buy this (pay attention to the keyboard port and note about gaming keyboards/mice!). I used a Macbook, Linux box, and Windows box in my testing.
Only gripe...
Only gripe...
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Jimhuber1
Reviewed at:
startech.com
Posted May 7, 2017
An Excellent 2-Port KVM Switch
I have been in the technology business for over 35 years and for the past 20+ years I have been asked to provide unbiased reviews of various products from both the AV and IT world. In review of this product I have found that this product provides true 4K video from the dual display port. Unlike others I have tested, there is no tearing or pixelation during fast motion...
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DPoz
Reviewed at:
startech.com
Posted May 1, 2017
Dual monitor support is great to have
I have a two monitor workspace set up and I have both a workstation and server running off them through a KVM that does not support dual monitors. I was only able to run my workstation using two monitors by running one monitor to the KVM unit and one directly to the other monitor. When I switched over to the server, I was only able to use the one monitor. This KVM unit ...
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