Customer Reviews for OtterBox Defender Series Black Rugged Case for Samsung Galaxy S20 (77-82242)
353 reviews
Most helpful positive review
Posted Oct 6, 2025
Phone Cover 📱
GREAT 👍 ☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆★♡
VS
Most helpful critical review
Posted Dec 20, 2025
Unsatisfied
I was looking for a case with protector screen this one didn't
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 20, 2025
Unsatisfied
I was looking for a case with protector screen this one didn't
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Response from Staples :
Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this!
December 22, 2025
Catrice
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 19, 2025
I'm having a hard time
I have been trying to figure out how to get my Samsung Galaxy s20 fe and the OtterBox case and I still have not been able to do it has anyone had better experience with this?
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Response from Staples :
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation.
December 22, 2025
Gary Higdon
Verified Buyer
Reviewed at:
otterbox.com
Posted Oct 6, 2025
Phone Cover 📱
GREAT 👍 ☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆★♡
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Nickvapor
Verified Buyer
Reviewed at:
otterbox.com
Posted Aug 28, 2025
Otter Box Defender
Easy to install. Fits secure. Excellent product. Protects phone very well.
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Phone_abuser
Verified Buyer
Reviewed at:
otterbox.com
Posted Jul 18, 2025
Secure and life-proof
Beefy - and it's definitely not going to slip out.
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Jake
Verified Buyer
Reviewed at:
otterbox.com
Posted Mar 9, 2025
Don't leave home without this protection
Durable cell phone protection with or without matching holster
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T Camp
Verified Buyer
Reviewed at:
otterbox.com
Posted Nov 27, 2024
Two thumbs up
I've used OtterBox phone cases for years for my android phones. They are very handy and protect my phones.
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Glenn
Verified Buyer
Reviewed at:
otterbox.com
Posted Nov 7, 2024
Frist time user
Protects like no other. Very well made.very satisfied with the product
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Martin
Verified Buyer
Reviewed at:
otterbox.com
Posted Oct 22, 2024
Not living up to their reputation
Already broke the case in a month . Second one now .
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Response from Staples :
Hello, Martin! We are so sorry you have had issues with your case breaking. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Customer Service, October 23, 2024
OtterBox Lover
Verified Buyer
Reviewed at:
otterbox.com
Posted Aug 6, 2024
Great case. Wrong size.
The case I ordered was the wrong size. I love OtterBox and use it for all of my devices.
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Temo Cardozo
Verified Buyer
Reviewed at:
otterbox.com
Posted Jul 30, 2024
Best phone case EVER!
Its the Best case on a phone period! I love this thing!!
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JACKW
Verified Buyer
Reviewed at:
otterbox.com
Posted Jul 10, 2024
Great case
Almost impossible to put on my phone, but once it was on it's been perfect. I love it!
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Sunny82878
Verified Buyer
Reviewed at:
otterbox.com
Posted Jul 8, 2024
Best Case on the Market!
Bought for my son. Every new phone I purchase, I purchase an Otterbox defendet too. So, when he needed a phone case, naturally I bought him a defender.
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Savoy
Verified Buyer
Reviewed at:
otterbox.com
Posted Jul 8, 2024
Cellphone case
Best cases I have bought, I always buy from OtterBox
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brdparker
Verified Buyer
Reviewed at:
otterbox.com
Posted Jul 7, 2024
It's good. Not much more to say about it
It gets the job done. Whyistherea50characterminimumforthisreview?
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Customer
Verified Buyer
Reviewed at:
otterbox.com
Posted Apr 26, 2024
Galaxy S20 FE 5G Defender Series Case
Excellent Product, Have owned others in the past. Keep coming back!
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Ronco
Verified Buyer
Reviewed at:
otterbox.com
Posted Apr 14, 2024
Not the exact model for my phone. It works.
Not the exact correct model for my phone, because you're out of stock
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Sam M
Verified Buyer
Reviewed at:
otterbox.com
Posted Apr 3, 2024
Great Stylish Case
Love this Case, very stylish. Just make sure to place your screen protector a little more upwards, right under the camera lens or the bottom of it may start peeling it up because of how the case sits on the screen, but the case itself is great and durable protection. Has made my phone look great as well. Clip is working well.
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noyb
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 5, 2024
product review
very good product. protects my cell phone well. thanks!
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Drew
Reviewed at:
otterbox.com
Posted Jan 3, 2024
Disappointed in recent model
I have used otterbox defender cases for every phone I've had for over 15 years. They have been excellent and held up for years. I was quite disappointed in this case however. The charging port cover came off in the first two weeks. The rubber is splitting down the sides and the power button rubber no longer works. This is the only time I've ever thought about anoth...
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Response from Staples :
Hello! We apologize that you experienced an issue with the charge port cover area of your Defender Series case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
January 3, 2024