Customer Reviews for Targus Dual Monitor Docking Station for Laptop (DOCK423TT)
Item # : IM18WB708
Model # : DOCK423TT
- Use your device's USB Type-C port for dual HDMI, USB, and Ethernet output ports with this compact docking station
- Dimensions: 2.25"H x 4.5"W x 0.5"D
Price is $109.99
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Over 30
51 reviews
Most helpful positive review
Posted Feb 9, 2023
Targus Universal USB Docking Station
Completely happy with the purchase. Unit is working exactly as I need it to.
VS
Most helpful critical review
Posted Oct 21, 2023
Power supply not 100 Watts
Supposed to be a 100 watt power supply, but only kicks out 55 Watts on my Dell Inspiron 7415. Of no use to me.
Grumpyload
Reviewed at:
Targus
Posted Oct 21, 2023
Power supply not 100 Watts
Supposed to be a 100 watt power supply, but only kicks out 55 Watts on my Dell Inspiron 7415. Of no use to me.
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mafaulkner
Reviewed at:
Targus
Posted May 9, 2023
Read the fine print!
I bought this device in order to connect two external monitors to my MacBook, and indeed there are two ports for that purpose. However, the two monitors can only display the same screen, which is useless. I discovered this limitation only after searching online for a solution. I still use it to connect one monitor, and I have a second device (from Apple) to connect the ...
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Response from Staples :
Hello, we are sorry to hear that this dock did not work for your needs. If the host device does not have MST (Multi-Stream transport) then it will only be able to mirror the display and not extend. Our customer support team would be happy to help you locate a dock that will work for your needs. They can be reached at 888-482-7487 Monday thru Friday 10 AM to 7 PM EST
, May 10, 2023
jaquesd
Reviewed at:
Targus
Posted Mar 8, 2023
Do not recommend
I bought this a few months ago and it crapped out randomly. Drivers and cables are all good, I used this for work and lost hours trying to make this work again.
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Response from Staples :
We are sorry to here that the DSU200TT appears to have stopped working. A customer support representative will be reaching out to you shortly to assist you. In the meantime, there are a few things that you can do that may help. If your laptop supports power pass-thru try plugging the power cable into the dock. We also highly recommend that maintenance be done on your laptop. Yes, keeping the operating system up to date is great but we suggest going to the support site for your laptop and checking for any drivers (BIOS, Graphics, Thunderbolt, etc) that may need to update. If there are please make sure to complete them. You may also call us at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST.
, March 8, 2023
mgiles
Reviewed at:
staples.ca
Posted Feb 9, 2023
Targus Universal USB Docking Station
Completely happy with the purchase. Unit is working exactly as I need it to.
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DapperNapper
Reviewed at:
Targus
Posted Jan 28, 2023
Good thing it's got a 3 year warranty
Six months old it worked flawlessly. Then both video outputs stopped working completely. Hope the warranty is honored.
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Response from Staples :
Ron, thank you for reaching out to us. One of our customer support representatives has the emails you have sent to us and will be contacting you shortly. In the meantime can you please check that your operating system and your laptop (manufacturer-recommended and critical) updates are current and complete? Can you also check that you have the dock properly plugged into the UP port on the dock and your laptop? You may also contact us at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST.
, January 30, 2023
ap
Reviewed at:
Targus
Posted Nov 29, 2022
As expected
Works with Windows 11 and Linux (Fedora). I needed it to work with both OS and it did not disappoint. 10/10 would recommend if you have a Linux or Windows laptop.
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Tracey
Reviewed at:
staples.ca
Posted Oct 24, 2022
Problems
Once I set this up, it ran hot, my monitor would flicker and my mouse was acting up. I loss internet as well as I was hard wired. Could it be that it is just not powerful enough?
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Response from Staples :
Although, the surface temperature may be hot to the touch this should support the monitor, mouse and Ethernet connection that you have set up. Please refer to this blog post about the DOCK, https://us.targus.com/blogs/discover-targus/targus-dock423-compatibility-application-note. If you have any other concerns please reach out to our customer support team at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST. They will be happy to help.
undefined, October 24, 2022
Winnipeg User
Reviewed at:
staples.ca
Posted Aug 28, 2022
Lack of power cord
Nice small docking station. Note this does not include a power cord and only accepts a USB-C power cord.
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Armando
Reviewed at:
Targus
Posted Aug 10, 2022
Good for second monitor
As a student, this is my first time setting up a second monitor for my laptop. This device has worked great for me so far.
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DD
Reviewed at:
Targus
Posted Jul 22, 2022
3 screen functionality
Allows my laptop to be connected to my all in one desktop and another external monitor simultaneously to provide 3 screens. Small and compact vs other docking stations.
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MJ
Reviewed at:
Targus
Posted Jul 20, 2022
Targus USB-C Dual HDMI 4K Docking Station
It is a great product to enable 2 external monitors. However, since I have gaming monitors, I cannot set the refresh rate to more than 120 Hz when my monitors support 144 Hz. Works well out of the box.
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Chris
Reviewed at:
Targus
Posted Jun 13, 2022
Good docking station, but 2nd USB port is useless.
Purchased this to hook up my work laptop to my home monitors, then using a USB peripheral switch(KVM without the video inputs), would switch control between my personal computer and work computer. (A true KVM would switch everything over, sometimes I want my personal comp on one monitor and the work stuff on the other at the same time. Hence going this route.)
Even ...
Even ...
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Response from Staples :
I am sorry to hear that you are having issues with our USB-C Dual HDMI 4K Docking Station. We would like to look further into this and try some trouble shooting steps. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST.
, August 24, 2022
DanielC
Reviewed at:
staples.ca
Posted May 31, 2022
Belle acquisition!
Fonctionne très bien. Excellent rapport qualité/prix!
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Tg165555
Reviewed at:
Targus
Posted May 15, 2022
Amazing Product!!!
I bought the product just a month ago and would highly recommend this product; the setup was super simple. The product's price doesn't make you feel like you're breaking the bank for all the features you get.
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Mike
Reviewed at:
Targus
Posted Apr 19, 2022
Good - but not super flexible
Works well generally, but does not like it when you turn off one of the two screens when using both HDMI outputs (reverts the remaining screen to blank). Would be nicer if it could switch more seamlessly without having to go to display settings, particularly if you want to regularly switch from a single to dual screen use within a dual screen set up.
That said, overall...
That said, overall...
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Denis
Reviewed at:
staples.ca
Posted Mar 12, 2022
Surchauffe et perte du port ethernet
Boîtier surchauffe. On doit enlever le port ethernet et le brancher sur le portable pour éviter la surchauffe.
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Response from Staples :
I am sorry to hear that you are having difficulties with our docking station. We would be happy to look further into this for you. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. ~Targus Customer Support
undefined, March 17, 2022
sjma25
Reviewed at:
Targus
Posted Mar 1, 2022
Compact
Small, lightweight and all the right connections, easy to hook up
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Lynxelec
Reviewed at:
Targus
Posted Feb 25, 2022
Heating box
After 4 hours of operation with two monitors, 1 keyboard, 1 mouse and internet link, I lost my internet connection. Now I have to plug my internet cable into the laptop to avoid overheating.
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Response from Staples :
I am sorry to hear that our USB-C Docking Station is not working properly. We would be happy to look further into this for you. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST.
, March 17, 2022
Online shopper
Reviewed at:
staples.ca
Posted Feb 22, 2022
Good, simple dock.
Works as advertised. Wish there was another usb port though.
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David
Reviewed at:
Targus
Posted Dec 30, 2021
Pass through not as powerful as needed
The device works well and as intended but my Dell laptop tells me that I am not charging with an optimal setting and using a pass through power device. It did not do this when I used a larger Targus docking station so I am not clear if this a problem or not.
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