Customer Reviews for OtterBox Defender Series Black Rugged Case (77-83430)
Item # : IM19LD118
Model # : 77-83430
- Rugged case offers protection with this cover that securely encases the corners and back
- Comes in black color with 50% recycled plastic construction
Price is $69.75
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Over 30
61 reviews
Most helpful positive review
Posted Sep 27, 2021
Best Case Ever!
As I’m upgrading to the new iPhone 13 Pro Max I must upgrade the case as well, otterbox has always been the best durable case and no matter how many times I drop it it’s still in mint condition. Would always recommend an otterbox over insurance. A++++++
VS
Most helpful critical review
Posted Sep 30, 2021
iPhone 13 Pro Max
I’ve always purchase a otterbox case since the iPhone 6 but I agree with the other two reviews about the belt clip. It does not snap in securely as past models have and I use the belt clip daily to prevent the phone from sliding out of my pocket when I sit . Super disappointment with OtterBox and it’s cases for the iPhone 13 Pro Max. They should have done a better job i...
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Lori Letney
Reviewed at:
Otter Box
Posted Sep 22, 2025
Need to return the OtterBox cellphone cover
It prevents the digital signal for navigation from phone to Garmin watch. I want to return, but OtterBox will not send my return request for a return label.
0up votes 0
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AAA7
Reviewed at:
Otter Box
Posted Dec 29, 2022
DEFENDERS are the best.
I have been using otter boxes for over 10 years and I’m super rough on phones. I always get the defender series. My only complaint is the lack of colors for women in this series. Please add some more colors for the ladies. AND PLEASE BRING BACK THE BUILT IN SCREEN PROTECTORS. Other than those two things, I would never buy another protector case anywhere.
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Silverback
Reviewed at:
Otter Box
Posted Oct 24, 2021
Clip doesn’t hold
I love Otter Box Defender merchandise, but this clip design does not hold my new iPhone Pro Max-13 in place. All of my other Otter Box products stood the test of time. I do hope they correct the flaw in the design.
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cmatt527
Reviewed at:
Otter Box
Posted Oct 24, 2021
Great phone protection
Durable, strong, cushioning, best phone protection out there.
0up votes 0
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Amarjot
Reviewed at:
Otter Box
Posted Oct 24, 2021
Product defective
The holster that came with the cover is very loose. Phone falls out so easily. And the buttons are misaligned. Very difficult to press volume and side buttons.
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Ender
Reviewed at:
Otter Box
Posted Oct 24, 2021
The best case hands down
Have been using defender cases for almost a decade now and every model is better than the last! Thanks!
0up votes 0
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earthworm
Reviewed at:
Otter Box
Posted Oct 23, 2021
good purchase
doesn't seem to be as secure in holster as older models such as 6 plus
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Jesus
Reviewed at:
Otter Box
Posted Oct 22, 2021
Money well spent
I drop my iPhone from the top of my car at 50 miles an hour on the freeway and it survive with no damage.
On another occasion I had a car drive over With the screen facing down in the only reason the phone got damage because there was some rocks that damage the screen besides that the phone wasn’t perfect conditions
On another occasion I had a car drive over With the screen facing down in the only reason the phone got damage because there was some rocks that damage the screen besides that the phone wasn’t perfect conditions
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ALanglois
Reviewed at:
Otter Box
Posted Oct 22, 2021
Good old otter box
Had this for my iPhone 10, worked well and protected my phone up until now and it still does today so when I had to choose a new case for my new iPhone 13 pro max this one had to be my #1 choice! Same good old product but I fear the backside will peal off and I also think it will end up stretching like my other one did .. maybe I should have had the case replaced on my ...
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Duke111263
Reviewed at:
Otter Box
Posted Oct 22, 2021
Phone pops out of Holster - phone falls!
Past product models have been awesome. Now this one - the phone pops out of the holster. They replaced it free but it does the same thing.
2up votes 2
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Fran54
Reviewed at:
Otter Box
Posted Oct 21, 2021
Best case ever!!!!
I have used numerous different phone cases over the years…but…I have to admit…Otter Box by far is the best on the market. With todays prices of phones…it is most definitely worth the extra cost!!!!
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sarbonn
Reviewed at:
Otter Box
Posted Oct 21, 2021
Not fitted right
I've bought lots of Otterbox cases for my phones, and this one surprised me as it was the more expensive of them, yet it fits badly in that it's slightly larger than the phone when placing it into the carry case. A couple of times when getting out of my car, the phone has fallen out and onto the ground. Never had this happen with an Otterbox device.
1up votes 1
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Redman
Reviewed at:
Otter Box
Posted Oct 21, 2021
The only case to get
I have been getting Otterbox cases for many years. I have never had any damage to my phone. Otterbox is the best protection you can get for your phone.
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OilersGuy
Reviewed at:
Otter Box
Posted Oct 21, 2021
Disappointed
I love Otterbox and have used the cases for years, but the defender for the 13 pro max doesn’t support wireless charging. I’m a blue collar guy and a defender case is a necessity. The case it self fits perfectly but the wireless issue has me searching for other cases.
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Otto
Reviewed at:
Otter Box
Posted Oct 21, 2021
Bad fitment!
I seen other reviews stating the case didn’t fit stay in the belt clip very well and I’m experiencing the same issue. I was hoping I would get one that would but the fitment is wrong and comes out of the clip easily. I’ve emailed otterbox about returning the product over a week ago and I haven’t heard anything back. Very disappointed and I’ve never used any other cases ...
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3up votes 3
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Sparko
Reviewed at:
Otter Box
Posted Oct 20, 2021
The best you can get
It's a process to get your phone installed in this vault, and it will make your phone a bit bigger but it's oh so worth it. It's a great case. I took a hard fall on my One Wheel and this case, with the holster to protect the face, took the abuse with aplomb.
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Maxx
Reviewed at:
Otter Box
Posted Oct 20, 2021
Disappointed with current product
Been using otter box products to protect my electronic devices for many years with no complaints until now. This last purchase I made for my iPhone 13 pro max was a disappointment as the otterbox clip did not securely hold my phone to it. When I placed the phone to the clip, it would fall off on its own after any type of vibration hit the device. I can see that Otter...
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DanP
Reviewed at:
Otter Box
Posted Oct 20, 2021
Solid case for iPhone 12 Pro. Ax
This is the 4th Otter case for our iPhones and I’m very pleased with its built, simple assembly and appearance.
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Dana46
Reviewed at:
Otter Box
Posted Oct 19, 2021
Worst Otterbox defender I’ve ever purchased
I ordered from the website and received it on October 2nd. The case itself lifts my screen protector in the upper right corner, my $15 Spigen doesn’t. The holster doesn’t hold the phone securely like my past defender cases have. I have used the chat support and reported the holster issue, I was told they were aware but it didn’t affect all of them for some reason. Would...
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CJONES
Reviewed at:
Otter Box
Posted Oct 19, 2021
Great phone case
Great phone case, slim but durable. Feels nice in your hands, not bulky
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