Customer Reviews for OtterBox Defender Series Pro XT Black Rugged Case for iPhone 13 Max (77-85623)
OtterBox Defender Series Pro XT Black Rugged Case for iPhone 13 Max (77-85623) is Out of stock
Item # : IM19LD151
Model # : 77-85623
- Rugged case offers protection to your Apple iPhone 13 Pro Max with this cover that securely encases the corners and back
- Comes in black color with polycarbonate construction
Price is $79.99
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252 reviews
Most helpful positive review
Posted Jul 11, 2024
Review
tough case have dropped my phone serval different times.
VS
Most helpful critical review
Posted Dec 31, 2024
Wireless charging very fault
Would not charge with almost any of the wireless chargers I own, OtterBox included
KD F
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 31, 2024
Wireless charging very fault
Would not charge with almost any of the wireless chargers I own, OtterBox included
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Response from Staples :
Hello! The Defender XT Series case is designed for MagSafe and if you are experiencing a charging issue, please reach out to our CS Team by phone or via chat, and we are happy to help with this situation via troubleshooting or warranty replacement of the case, if necessary!
December 31, 2024
calcurious
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 8, 2024
Bright colors are an important option.
Product works as designed, however I will not buy another case with only options of clear or black. I had to replace the bright orange case for an iPhone 13 Pro Max. This isn't a complaint as the product survived substantial abuse. Since switching cases, I have had to repeatedly search for my phone in the black case. I've put neon colored tape on the case, but the black...
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Response from Staples :
Thank you for your feedback regarding the Defender Pro Xt Series. We have taken your feedback to the company for future consideration.
December 9, 2024
get this cup
Verified Buyer
Reviewed at:
otterbox.com
Posted Jul 11, 2024
Review
tough case have dropped my phone serval different times.
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Michael S
Verified Buyer
Reviewed at:
otterbox.com
Posted Jun 24, 2024
Not good for wireless charging
The back of the case has a bezel around the camera array the does not allow the phone to site flat or make good contact with wireless chargers
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Response from Staples :
Hello, Michael! we are so sorry to hear you are experiencing an issue with your case in regard to charging, specifically. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation and see how we may be able to troubleshoot this scenario.
June 25, 2024
Nana
Verified Buyer
Reviewed at:
otterbox.com
Posted Jun 6, 2024
Otterbox case defender
Otterbox is a good brand. Unfortunately it will be returned because it is a slippery case.
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Response from Staples :
Hello! Thank you for your feedback. We continuously look to improve all of our cases with each new iteration. We have a variety of cases that are more grippy in texture so we hope you enjoy one of those cases! Thank you again for the feedback and we hope you have a great day!
June 6, 2024
Ed Mo
Verified Buyer
Reviewed at:
otterbox.com
Posted May 10, 2024
Worth the money to protect expensive iPhones.
Excellent protection. Have already dropped several times with no damage. Even the screen protector was not cracked. On previous cases the screen protector would always crack after drops. Buying another one now for my sons new iPhone.
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Kevin
Verified Buyer
Reviewed at:
otterbox.com
Posted Apr 28, 2024
Good product
Alittle thinner than expected but good quality and defends phone well
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Lynn
Verified Buyer
Reviewed at:
otterbox.com
Posted Mar 24, 2024
it works
its a bit tight on my phone but protective cover is excellent
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Marlene Fuchs
Verified Buyer
Reviewed at:
otterbox.com
Posted Mar 22, 2024
Otter Box 1 Phone 13 pro max
I like it well because it doesn’t slide,like my Clear case did!
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Brian
Verified Buyer
Reviewed at:
otterbox.com
Posted Mar 14, 2024
Tough and ready!
The case is rugged and protects my phone well. I also like how it can be charged with MAG.
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Josh1997
Reviewed at:
otterbox.com
Posted Feb 2, 2024
Truly awful waste of money
Can’t even get it on. Never again never again never again I hate Otterbox so much
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Response from Staples :
Hello, Josh! We are so sorry to hear that you are experiencing an issue with your case in regard to getting your device to fit in the case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
February 2, 2024
None
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 25, 2024
My phone case
I like it but I don’t like that doesn’t work with the belt clip
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Response from Staples :
Hello! We are so sorry for any confusion! The Defender Pro XT case, does indeed have a compatible belt clip. In the case package, you will find a voucher code, redeemable on our website, for the belt clip holster that accompanies this case (it is different from the holster that fits the Defender and Defender Pro cases). Should you have any questions or issues with the redemption of the belt clip holster voucher, please give our Customer Service Team a call or reach out to us via chat and we are happy to help.
January 26, 2024
Steve
Reviewed at:
otterbox.com
Posted Jan 7, 2024
Find something better
Bought this less than 4 months ago and the charging port cover tore off. The cover is the weak link with this case. Not to mention that the case doesn’t feel as durable as the original. Only reason I bought it is because I have a wireless magnetic charger for my car. If the original defender in its original state was mag safe I’d be over joyed but not so much with this ...
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Response from Staples :
Hello, Steve! We are so sorry to hear that the charge port cover experienced an issue. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
January 8, 2024
ICL Lighting
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 6, 2024
The older Defender cases worked better
I have had Otter defender cases on my iPhones for the last several years on several different model phones and they have always performed well this is the first one I have purchased that has magsafe and had problems with it clipping in the holster properly from the get go, I called Otter told them what the problem was and they sent me another holster and case which have...
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Response from Staples :
Hello! We apologize for any confusion. The Defender Series case comes with a holster voucher code in the package which will enable you to go to our website and enter that code online to redeem the holster product. We’re so sorry to hear about the trouble with your holster; but we have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
January 9, 2024
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 3, 2024
Defender Pro XT for iPhone 13 Pro Max
Great case, but doesn’t fit the best when viewing screen using belt clip in kickstand mode. Camera lenses stick out too far. That’s the problem. Maybe redesign the belt clip holster with a recess to make more room for the camera lenses when used like this.
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MattF
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 2, 2024
Slim, still protects
Slimmer than preview OB cases, still does the job.
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Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 31, 2023
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Evan N
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 7, 2023
Solid case
Good fit, raised edges to protect screen and camera.
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Mr Bill
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 4, 2023
Pro XT Case
Smaller size fits the clip I have, the old case was too big for the clip, very satisfied. Also, the smaller size allows charging with out having to use the plug in method.
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Javier
Verified Buyer
Reviewed at:
otterbox.com
Posted Nov 27, 2023
Misleading on Quality
The feel on the outside was uncomfortable, the bottom piece which covers the charging port broke off one week after purchase and the process of installing was uncomfortable with no explanation.
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Response from Staples :
Hello, Javier! We apologize for the issue you experienced with your case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
November 30, 2023