Customer Reviews for StarTech NOTECONS01 Portable Laptop Crash Cart Adapter, 15'
Item # : IM1BH1932
Model # : NOTECONS01
Startech.com® Portable laptop crash cart adapter has very small footprint with integrated KVM cables and delivers the VGA stream from any host computer to a laptop.
- Color: Black
- Connects devices (from/to): KVM console to USB 2.0 portable laptop crash cart adapter
Price is $546.26
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Over 30
24 reviews
Most helpful positive review
Posted Aug 17, 2021
Invaluable tool
Simply essential tool. No need for screen and keyboard anymore, just plug into any server and access it. Do need a HDMI convertor
VS
Most helpful critical review
Posted Jul 15, 2021
MacOS Big Sur software?
Not usable on MacOS Big Sur v11.4. Any plans to release a software update?
mazz
Reviewed at:
startech.com
Posted Aug 6, 2023
Still have problems with resolution changes
Incredible help when working with physical servers, but the quite annoying resolution change bug still exists: every time the resolution/refresh rate changes (servers do this a LOT during POST/boot), the console outputs only garbage, and you have to reconnect the adapter more than a few times to get readable content. (Win10/Win11, with driver version 120.0918).
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Response from Staples :
Thank you for taking the time to leave a review for our NOTECONS01.
This is not expected behavior for our NOTECONS01. I see one of our technical advisors is currently working with you on gathering information on the setup and assisting with the reported issue.
Atha, August 8, 2023
jujucocoabean
Reviewed at:
startech.com
Posted Nov 11, 2021
Very handy tool, needs a bit more polish
I've had my crash cart for a few years and it has been invaluable every time. I've used it on servers, PCs and even Raspberry Pis. I've recommended it lots of times and every engineer who saw me using mine has wanted one.
My main issue is the software - later versions have an issue with the screen buffer, showing corrupted or inaccurate output in certain times (usually...
My main issue is the software - later versions have an issue with the screen buffer, showing corrupted or inaccurate output in certain times (usually...
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Response from Staples :
We are sorry to hear that you experienced difficulty with NOTECONS01. This is not expected behavior for our crash cart adapter. Our Technical Advisors will be reaching out to you shortly.
Atha, November 15, 2021
Sigtran
Reviewed at:
startech.com
Posted Aug 17, 2021
Invaluable tool
Simply essential tool. No need for screen and keyboard anymore, just plug into any server and access it. Do need a HDMI convertor
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Reviewed at:
startech.com
Posted Jul 15, 2021
MacOS Big Sur software?
Not usable on MacOS Big Sur v11.4. Any plans to release a software update?
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Response from Staples :
Hi Nelson,
We would expect this to work, one of our Technical Advisors is reaching out to see if we can help.
Dan, July 15, 2021
JeffJeff
Reviewed at:
startech.com
Posted Jan 29, 2020
Doesn't refresh the video correctly
During the POST/Boot process, if the server is constantly changing video resolution, it usually throws garbage text at the screen or the screen freezes. I have to keep unplugging and plugging the USB cable until I get video signal again. I'm using Windows 10 (fresh install, no upgrade from Windows 7 or 8) with latest software/drivers installed. I have more than 20 of th...
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Response from Staples :
Hello Jeff,
We apologize for the problems you're seeing with our NOTECONS01. We'd like to speak with you about this problem as this crash cart adapter should not be freezing or providing garbage text. Please contact us directly at www.startech.com/support so that we can help look into this further with you. Our Technical Advisors are available 24 hours a day, 5 days a week.
Matt, February 3, 2020
DaveG
Reviewed at:
startech.com
Posted Nov 19, 2019
Brilliant bit of kit
Dead easy to use and works a treat. You can also plug in more than one if you need to access multiple devices at once.
Software sometimes crashes on windows 10, hence the 4 star review. If it could be a bit more stable then it would be 5.
Software sometimes crashes on windows 10, hence the 4 star review. If it could be a bit more stable then it would be 5.
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dubbsva
Reviewed at:
startech.com
Posted Oct 17, 2019
Works great on Older MAC OS's
Was very happy with the product but need new driver for MAC Catalina10.15, ASAP as it's now a high dollar useless device for me.
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Response from Staples :
Thank you for sharing your review of our NOTECONS01. At this time the drivers we have available on our website have been tested and are compatible with macOS 10.15 but you may need to reinstall the software from our website after updating. You can find the drivers here: https://www.startech.com/NOTECONS01#dnlds.
If you require any assistance, please feel free to contact us directly at www.startech.com/support. Our Technical Advisors are available 24 hours a day, 5 days a week.
Matt, October 22, 2019
Oesten
Reviewed at:
startech.com
Posted Jun 10, 2019
Works great, be sure you get the right drivers
This is a great tool. You do want to be sure to get the correct drivers; notecons01 and notecons02 are different. Also, a note to Startech: it's hard to find this in the list of KVM switches. This really could use its own category.
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rkhands
Reviewed at:
startech.com
Posted Mar 29, 2019
Red color missing on screen
I have had this for several years, recently the video output is missing the color red. The VGA connector looks fine, no missing or pushed down pins.
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Response from Staples :
We are sorry to hear the NOTECONS01 is displaying color issues.
If you are seeing this on more than one VGA Server we would first suggest a complete uninstall and reinstall of the software. This will cause the software to attempt to reapply the firmware when used again which may help this issue.
If you continue to see issues, please do not hesitate to contact us at 1 800 265 1844 or www.startech.com/chat available 24 hours a day 5 days a week.
Stefan, April 3, 2019
kristen
Reviewed at:
startech.com
Posted Mar 22, 2019
Old tech
I bough half a dozen, and I'm a bit disappointed.
Only vga support, no proper linux/esx, and last no virtual media support.
On the upside its a small device.
Only vga support, no proper linux/esx, and last no virtual media support.
On the upside its a small device.
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Response from Staples :
Thank you for your feedback on NOTECONS01. You're correct that it is meant to be used with a server with VGA, but with the proper video adapter, it can work with HDMI, DVI, DisplayPort, etc.
Currently it can't be used with an ESXi host to connect to a server, however it is compatible with Windows® XP, Vista, 7, 8, 8.1, 10, Windows Server® 2008 R2, 2012, 2016, Mac OS® 10.6 to 10.14, and LTS versions of Linux kernels 2.6.x to 4.11.x.
If your application requires virtual media support, we encourage you to consider our NOTECONS02. It is a similar product with some extra features such as file transfer and video capture.
Sam, March 29, 2019
grumpquat
Reviewed at:
startech.com
Posted Nov 7, 2018
No longer works with OS X 10.13 and above
This expensive product used to work great with OS X and now it requires multiple restarts of the application with every session. It's barely functional now.
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Response from Staples :
Thank you for reviewing the NOTEONS01. We apologize for any trouble this caused you.
The NOTECONS01 is fully supported on MacOS 10.6 up to the latest 10.14, so this is not normal behavior. We recommend uninstalling the software currently on your Mac, and reinstalling using the latest drivers found here: https://www.startech.com/NOTECONS01#dnlds
If you encounter any difficulties or have any additional questions, please contact our Technical Advisors at +1 (800) 265-1844 or www.startech.com/chat. We are available 24 hours a day 5 days a week to offer support.
Stefan , November 7, 2018
gmolitor
Reviewed at:
startech.com
Posted Sep 12, 2018
Problems with Windows 10
Hello, the adapter worked very well whilst Windows 7 was installed on my Notebook. But since I've been migrated to Windows 10 the NoteCons01 Adapter isn't working properly anymore even I am using the latest driver software for this kind of the Adapter. So as soon as a Output Screen coming from the connected Device is changing, the Adapter Software needs to be restarted ...
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Response from Staples :
Thank you for your feedback on NOTECONS01. We apologize for the problems you've had since migrating to Windows 10. It's possible that some of the files or dependencies for NOTECONS01's software were modified during the migration to Windows 10. We recommend uninstalling the currently installed software and reinstalling the latest version of the software available on NOTECONS01's product page.
If you find you're still having any issues or if you need any assistance with reinstalling the software, please reach out to our Technical Advisors at 1-800-265-1844 or www.startech.com/chat. We're available 24 hours a day, 5 days a week, to provide support.
Sam, September 12, 2018
SecEng1
Reviewed at:
startech.com
Posted Aug 20, 2018
No longer works with my iOS devices
Somewhere along the way this is no longer consistently working for my iOS devices. I am not sure if its the iOS upgrades or the unit is failing but finding help is not a trivial task. When I originally got this years ago it was pretty solid but no longer the case.
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Response from Staples :
Thank you for your review, we're sorry to hear that our product isn't working as consistently as it used to for you.
This performance is not expected, and we recommend contacting us directly so that one of our Technical Advisors can look into this and get you back up and running as quickly as possible.
www.startech.com/support
Nick, August 21, 2018
rokendo
Reviewed at:
startech.com
Posted Aug 3, 2018
Works in Windows but not on High Sierra 10.13.6
The KVM adapter works well when it works, however, had to get my employer to provide me with a Windows laptop since the adapter stopped working when they upgraded our Macbooks to High Sierra 10.13.3. The drivers state they support 10.13 but they do not work. My employer will not provide me with a new adapter (supposedly NOTESCON2 supposedly works with High Sierra) so I'...
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Computerboyrick
Reviewed at:
startech.com
Posted Jul 21, 2018
Fantastic tool
I repair servers and in data centers and many client site this tool has saved me many hours of waiting. It was always important to watch the the server complete it post on power on. It is certainly worth it.
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ITman
Reviewed at:
startech.com
Posted Oct 11, 2017
Excellent Crash Cart But...
I love this adapter, but would like to see better copy and paste options.
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EdBartra
Reviewed at:
startech.com
Posted Oct 11, 2017
App does not seem to want to
Overpriced, but handy if you don't have access to physical console crash carts and travel. Invest in cheap kvm cables to protect pins on this device as they will eventually get damaged from constant plugging and unplugging. App does not seem to support Mac OS High Sierra, but work in Sierra.
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Response from Staples :
--- Update: June 6, 2018 ---
New drivers for the NOTECONS01 have been posted to our Support page, currently adding support up to macOS 10.13 (High Sierra). For the latest OS Compatibility information, please refer to the Technical Specifications tab on our product page.
Malcolm, June 7, 2018
gregw
Reviewed at:
startech.com
Posted Apr 13, 2016
Best gadget for IT field technician
This device is one of the best gadgets I've ever bought. I used to connect to servers using standard monitor, mouse and keyboard. No more messing with vga/power cables to get monitor working. This device saved me already lots of time that I would otherwise waste on finding, connecting and moving monitor.
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kurbycar32
Reviewed at:
startech.com
Posted Aug 6, 2015
Does exactly what it says
I bought this a few months ago to help with repairing offline servers. Now I don't have to worry about the KVM, keyboard, monitor or mouse work (or are missing) at the remote site. This also works with Windows 10
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QsterX
Reviewed at:
startech.com
Posted Apr 24, 2014
Gets the job done, and well.
I have been planning on buying this since it was announced and only recently got to it. I have worked in the field for 15 years and consider this (conceptually) to be pretty much the most useful thing in a toolkit after a Phillips screwdriver.
The device works really well, I have used it both under Mac OSX 10.9 and Windows 7 at this time, it assists me both in the serv...
The device works really well, I have used it both under Mac OSX 10.9 and Windows 7 at this time, it assists me both in the serv...
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