Customer Reviews for StarTech SV231DPDDUA USB DisplayPort KVM Switch, 2 Ports
Item # : IM1CT6683
Model # : SV231DPDDUA
StarTech.com USB KVM Switch - High Resolution
- Color: Black
- Number of ports: 2
Price is $544.99
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Over 30
14 reviews
Most helpful positive review
Posted Jan 12, 2021
Solid Product
I have had this product for nearly 3 years - simple to set up, switches between Mac & PC with two 2560x1440 displays and logitech wireless mouse / keyboard. Super easy to use - couldn't have hoped for a more trouble-free better product.
VS
Most helpful critical review
Posted May 2, 2021
Garbage... What use does this have?
I learned something new this week: EDID, or Extended Display Identification Data, is used by the computer to determine it is connected to an external display. Without it, the computer thinks it is not connected. When using a KVM switch, if EDID data isn't reported to the computer, such as when switching between machines, the computer defaults its desktop (at least under...
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Ads76
Reviewed at:
startech.com
Posted Dec 27, 2022
Great in theory, lacks a little in application.
I work on a site where we have two different computers systems and two different computers for them so being able to switch between both and use dual screens was a big advantage for me.
The setup was easy enough, just plugged in and away I went.
I've been using a few weeks now, and its working okay just have the one issue that every time I switch computers it reset al...
The setup was easy enough, just plugged in and away I went.
I've been using a few weeks now, and its working okay just have the one issue that every time I switch computers it reset al...
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darrelh
Reviewed at:
startech.com
Posted Dec 27, 2021
Works - sort of.
Bought this early in the pandemic to adapt my desk to both personal and work computers. From day 1 I've had issues with the USB peripherals. The mouse port has never worked when switching, so I've had to plug a wired mouse into the generic shared USB port.
Dual displays have been highly inconsistent, and frequently I would have to reboot my laptop after I switched to i...
Dual displays have been highly inconsistent, and frequently I would have to reboot my laptop after I switched to i...
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Response from Staples :
We are sorry to hear that you experienced difficulty with SV231DPDDUA.
This is not expected behavior for our USB KVM Switch. The SV231DPDDUA includes a 3 year warranty. We will be reaching out to perform some troubleshooting and, if deemed defective and within warranty, help facilitate a replacement.
Barrington, December 28, 2021
Frustrated2021
Reviewed at:
startech.com
Posted May 2, 2021
Garbage... What use does this have?
I learned something new this week: EDID, or Extended Display Identification Data, is used by the computer to determine it is connected to an external display. Without it, the computer thinks it is not connected. When using a KVM switch, if EDID data isn't reported to the computer, such as when switching between machines, the computer defaults its desktop (at least under...
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Response from Staples :
Thank you for your detailed review and we apologize that the KVM didn't meet your expectations. I have passed your feedback along in regards to the built in EDID emulation for KVMs.
We will be reaching out to see if we can help resolve the issues you are seeing when switching back and forth.
Dan, May 4, 2021
AlanJ
Reviewed at:
startech.com
Posted Jan 12, 2021
Solid Product
I have had this product for nearly 3 years - simple to set up, switches between Mac & PC with two 2560x1440 displays and logitech wireless mouse / keyboard. Super easy to use - couldn't have hoped for a more trouble-free better product.
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BjR69
Reviewed at:
startech.com
Posted Feb 29, 2020
The only thing that works for me...regrettably.
I've had this for over a year and it behaves HORRIBLY when recovering from sleep and the supposedly USB2.0 hub is practically useless. For both of these situations, I believe that a firmware update would/could help, but...I don't see that happening.
Still for my dual DP with two laptop setup, this is the only viable option.
Did I mention it's WAY too expensive for wha...
Still for my dual DP with two laptop setup, this is the only viable option.
Did I mention it's WAY too expensive for wha...
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Response from Staples :
It's important to us that our customers have a positive experience with our products and we apologize for the problems you've been having with our SV231DPDDUA. We'd like to speak with you about this as the KVM switch shouldn't be having issues waking from sleep or with USB hub functionality. The SV231DPDDUA comes with a 3-year warranty and free lifetime technical support and you can contact us for assistance at www.startech.com/support where our Technical Advisors are available 24 hours a day, 5 days a week to provide support.
Matt, StarTech.com Support
Matt, March 2, 2020
IT Support Tech
Reviewed at:
startech.com
Posted Sep 20, 2018
Frustrating
Support about 40 of these and work most of the time but have a high level of failures from keyboard/mouse not working to screens not always detecting. Have to buy several replacements each year. Wish there was an alternative on the market
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BillRyan
Reviewed at:
startech.com
Posted Sep 14, 2017
Very mixed feelings with this...
First, let me note I received this item in exchange for an impartial review.
That said, please pay attention and know what you want and need before buying this. DisplayPort is NOT HDMI. They look similar but aren't and unless you have DisplayPort, you'll need an adapter which will delay things.
Past that, this is as easy to use as any other KVM StartTech offers. It'...
That said, please pay attention and know what you want and need before buying this. DisplayPort is NOT HDMI. They look similar but aren't and unless you have DisplayPort, you'll need an adapter which will delay things.
Past that, this is as easy to use as any other KVM StartTech offers. It'...
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jbeck
Reviewed at:
startech.com
Posted Jul 17, 2017
Product as described. Works good.
I would recommend this to anyone with dual monitors and two pc’s. The only issue I had was that Windows 7 kept adjusting the displays when I switched between computers. It was a real annoyance to find all my windows, icons and screen resolutions messed up every time I switched. I finally after about a week of annoyances found a setting in my catalyst control center to d...
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Dchorney
Reviewed at:
startech.com
Posted Mar 4, 2017
Works great
I get dual monitor on both computers, the audio also switches to the computer I'm working on.
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Pedalvet
Reviewed at:
startech.com
Posted Feb 11, 2017
Perfect
Does exactly what I need it to. No muss, no fuss. Took 5 minutes to hook up, and it's worked perfectly ever since.
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fleebness
Reviewed at:
startech.com
Posted Aug 7, 2016
Frustrating to use, bad keyboard passthrough
After installing this, I noticed serious problems typing at normal speeds. This KVM will either drop or transpose characters as you type them, for some peculiar reason. As a consequence, I find myself plugging my keyboard into the machine I wish to use manually, almost defeating the point of having this.
Switching between machines will work, but perhaps because they ...
Switching between machines will work, but perhaps because they ...
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PeteDarton
Reviewed at:
startech.com
Posted Jan 18, 2016
Poor Device
Been looking after lots of these devices for several weeks now and no end of problems. Problems: have to type each key twice at bios level, screens go blank when lost focus or go into powersave mode. Have to switch PC off/on to get video output again. remote desktop comes inactive at times when trying to connect to remote server, have to close down and reopen. These are...
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sefanzed
Reviewed at:
startech.com
Posted May 25, 2014
Not really Mac Compatible
I bought this after speaking with Startech's support team, which while they didn't really know a lot about this product, were generally helpful.
First the Good news. Supports DisplayPort to legacy adapters very well. I'm running a 30" Apple monitor (w/powered adapter) and 27" hdmi (passive adapter) between two macs. No video problems. Now the Bad news: The unit doesn't ...
First the Good news. Supports DisplayPort to legacy adapters very well. I'm running a 30" Apple monitor (w/powered adapter) and 27" hdmi (passive adapter) between two macs. No video problems. Now the Bad news: The unit doesn't ...
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