Customer Reviews for StarTech SuperSpeed 4-Port USB 3.0 Hub, Black (DX2558)
Price is $51.99
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8 reviews
Most helpful positive review
Posted Apr 1, 2022
StarTech USB 3.0 Hub working as expected.
Purchased this StarTech 4-pot USB hub a few weeks ago to replace a several years old DLINK hub that stopped working. I use the hub to connect multiple external hard drives (mainly Western Digital brand), a mouse and an audio interface device to a Dell Inspiron 15 laptop which has a limited number of USB ports. Order delivery time was quite good - one or two days. Ope...
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VS
Most helpful critical review
Posted Sep 7, 2020
Unknown voltage
It uses a nonstandard voltage and that voltage is written nowhere on the unit. So I plugged in a 12v power adapter and it broke. I don't know who thought it would be a good idea to use a barrel plug and not write the voltage.
Steve K
Reviewed at:
staples.ca
Posted Apr 1, 2022
StarTech USB 3.0 Hub working as expected.
Purchased this StarTech 4-pot USB hub a few weeks ago to replace a several years old DLINK hub that stopped working. I use the hub to connect multiple external hard drives (mainly Western Digital brand), a mouse and an audio interface device to a Dell Inspiron 15 laptop which has a limited number of USB ports. Order delivery time was quite good - one or two days. Ope...
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sajo
Reviewed at:
startech.com
Posted Sep 7, 2020
Unknown voltage
It uses a nonstandard voltage and that voltage is written nowhere on the unit. So I plugged in a 12v power adapter and it broke. I don't know who thought it would be a good idea to use a barrel plug and not write the voltage.
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Response from Staples :
Hello,
Thank you for your review. The product takes 5V adapter. If you need power specifications for any of our products in the future, they should be available on the respective product page under the "Technical Specifications".
We have passed on your suggestion to include this information on the product itself.
Stacey, September 9, 2020
Dee Dee w
Reviewed at:
startech.com
Posted Sep 6, 2020
updated review
I previously wrote a review stating it never worked properly. Since then, I disconnected and moved it to a different set up. It seems to be working just great now. I'm happy with the product and hope that continues!
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Martin UAV
Reviewed at:
startech.com
Posted Jan 1, 2020
I Bought 2 of the hubs a few months ago and haven't had a chance to rite a review yet. I bought them for a customer site and got a message that the device is not recognized. I thought that it was because it was connected to a corporate PC that had additional devices blocked. I finally got around to trying it on my own PC and got the same message.
Unfortunate its too la...
Unfortunate its too la...
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Response from Staples :
Hello Martin,
We pride ourselves on our high-quality standards and are sorry to hear about the problems you're having while trying to use our ST4300USB3. This USB hub should be plug-and-play and shouldn't have any issues being seen by your computer. Please contact us so that we can help find out what's causing this problem and fix it for you. Our Technical Advisors are available 24 hours a day, 5 days a week and can be reached at www.startech.com/support.
Matt, January 31, 2020
JBFree
Reviewed at:
startech.com
Posted Sep 5, 2019
Doesn't work on any PC or with any USB device
I bought this a month ago, and just got around to installing it this evening. Imagine my disappointment as it absolutely doesn't do a single thing it was advertised to do. checked all the cables, swapped peripherals around to each PC and everything works fine. But absolutely nothing works when connected to this hub. I am very disappointed, to say the least.
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Response from Staples :
We're sorry to hear about the difficulties you're experiencing with our ST4300USB3. It sounds like you may have received a faulty unit if you've tested with multiple USB cables and your USB devices are working apart from the hub. Please contact us so that we can make this right for you at www.startech.com/support. Our Technical Advisors are available 24 hours a day, 5 days a week to provide support.
Matt, September 13, 2019
ma_gecko
Reviewed at:
startech.com
Posted May 12, 2018
Stopped working
Bought this some time ago. It just stopped working. Nothing I connected would work any longer. Tried it in multiple computers. Nothing. Disappointed.
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Response from Staples :
Thank you for your review of ST4300USB3. We're sorry it stopped working for you!
We stand behind our products, and this hub is covered under a 2-year warranty with free lifetime technical support. We recommend contacting us directly so that one of our Technical Advisors can look into this further for you.
You can reach one of our Technical Advisors at 1-800 265-1844 or www.startech.com/chat.
Sam, May 15, 2018
TedL
Reviewed at:
startech.com
Posted Sep 5, 2014
Small so it fits anywhere.
Great little hub to add to your desktop or laptop.
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Paula K.
Posted Sep 11, 2013
Very Nice 3.0 Hub
The hub has worked great over the last few months. I wish it had two ports on the back but that's because of my setup (it would work better for me)I'm not sure why but a lot of manufactures design hubs like this one and I cant find a hub designed the way I'd like it to be. But this hub works well so I'm happy with it.
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