Customer Reviews for ecobee Smart Video Wired Smart Video Doorbell, Black (EB-CAMSDB-01)
Item # : IM1HQ5549
Model # : EB-CAMSDB-01
ecobee Smart Video Doorbell Camera (Wired) - with Industry Leading HD Camera, Smart Security, Night Vision, Person and Package Sensors, 2-Way Talk, and Video & Snapshot Recording
- Full HD 1080p HDR with two-way talk to answer your door and talk to your guests from anywhere live through your smartphone, tablet, or ecobee Smart Thermostat Premium. Works with Apple HomeKit and Alexa. *Apple HomeKit Secure Video not supported
- Advanced radar verification, motion, person, and package detection*, and activity zones, so you only get alerts for who or what is at your door. *Package Detection requires ecobee Smart Security subscription
Price is $165.99
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Over 30
52 reviews
Most helpful positive review
Posted Oct 29, 2023
I LOVE My New Doorbell Camera!
I decided to upgrade from an old doorbell camera I had and WOW, what a difference. The packaging was beautiful and sleek, the install was detailed and easy to follow and the product itself is next level. The camera quality is way better than I expected. I love that this doorbell detects motion and people separately so that I am not getting 1 thousand notifications on...
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VS
Most helpful critical review
Posted Oct 27, 2023
Half Baked Product
The camera seems to be a great piece of hardware, however the app is extremely buggy - it barely functions. The live feed can take 5+seconds to open and occasionally just opens to a black screen with sound, if you click a notification it frequently doesn’t work, it misses people, the app crashes - pretty much as bad as it gets. Strangely it works perfect in HomeKit with...
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Keeper
Reviewed at:
Ecobee
Posted Jul 17, 2025
Very happy
The doorbell has been installed for about 1 month. I love it. The camera quality is excellent. I also purchased the premium Ecobee Thermostat. I am very happy with that as well.
0up votes 0
0down votes 0
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Crazy D
Reviewed at:
Ecobee
Posted Jul 15, 2025
Wonderful investment!
Easy to install, set-up, and use. This camera is a great blanket of security.
1up votes 1
1down votes 1
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Xtine
Reviewed at:
Ecobee
Posted Jun 26, 2025
I love it!
Easy to install. My boyfriend said it took him 18 minutes to set up. I love that I can access it from the app where I already have my thermostat connected. I'm so glad to finally be done with my "dumb" doorbell. I love the security add-on as well, I already feel at ease knowing I can get alerts for when I'm away.
3up votes 3
0down votes 0
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Baseballplerrr
Reviewed at:
Ecobee
Posted Jun 17, 2025
Device is Garbage and Customer Support even worse
Have had the device for a year now. Have created 4 different cases with “customer care” to troubleshoot. I’ve don’t literally everything. Uninstalled and reinstalled the device multiple times, deleted app and re added. Completely changed my home network up. This device sucks and their customer support sucks. They absolutely refuse to send a warranty replacement even tho...
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1up votes 1
1down votes 1
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Miperree
Reviewed at:
Ecobee
Posted Jun 11, 2025
Excellent doorbell camera
Works like a charm Easy installation, just follow the prompt on the ecobee app, and voilà.
1up votes 1
2down votes 2
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Beek57
Reviewed at:
Ecobee
Posted Jun 9, 2025
Nice looking, well built, works great!
I installed this doorbell camera several weeks ago. It was very easy when following the online instructions. They say it takes 45 minutes, but being slow and careful it took me about 70 minutes. It is working great!
0up votes 0
1down votes 1
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mrose17
Reviewed at:
Ecobee
Posted Jun 8, 2025
Solid doorbell camera, missing a few features
A lot of functionality in a small, easy to install package (assuming that you already have a wired doorbell). Homekit support is a bit weak though: no HomeKit Secure video and no video history (unlike all the other HomeKit cameras I have). Hopefully there will be a new generation which fills these gaps!
0up votes 0
0down votes 0
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Disappointed with Ecobee
Reviewed at:
Ecobee
Posted May 29, 2025
DON'T THROW AWAY YOUR MONEY!!
This is THE worst doorbell camera I've ever used. I switched from Nest because I was impressed with the thermostat, and was seduced by the high res video. BIG MISTAKE. The app is clunky at best. You can't access the camera from a computer. Live view does not load. Event recording starts too late to be of any help in a security situation. Even with the subscription, ther...
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12up votes 12
0down votes 0
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Ecevans30
Reviewed at:
Ecobee
Posted May 24, 2025
AVOID AT ALL COST!
We purchased this doorbell camera and three ecobee thermostats because you were supposed to be able to view the doorbell camera from the thermostats and we figured it was a nice safety feature for our children in our multifloor home… It does not work. At all. This is by far the worst doorbell camera we have ever owned. Ecobee has already replaced the original one and th...
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0up votes 0
1down votes 1
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Griesball
Reviewed at:
Ecobee
Posted Apr 28, 2025
Great Addition
This product is a great addition to my home. I no longer have to run down the stairs when a package arrives. I can really see and talk to whoever is out there.
0up votes 0
0down votes 0
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Kirby
Reviewed at:
Ecobee
Posted Apr 22, 2025
Ecobee quality. Great installation instructions.
I have been impressed with this Ecobee product. Great integration with the smart thermostats. Phone app works great. High quality device and easy install.
0up votes 0
0down votes 0
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Fudge700
Reviewed at:
Ecobee
Posted Feb 14, 2025
Faulty - known issues
I had this product working for a few months and then changed my Wifi password. Apparently it used to be a simple update in the app to then reconnect your doorbell to a new wifi, but that was removed as it wasn't working. The fix is to take the doorbell off, hit reset, then follow a voice prompt menu to reboot or reset the wifi. When I click the reset button, nothing hap...
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0up votes 0
0down votes 0
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EngineerRabb
Reviewed at:
Ecobee
Posted Dec 27, 2024
Sucks, buy something else, or wait for v2 premium
The ecobee door bell has complaints about connectivity and the speed at which video becomes available when opening the app. I passed that off as people having poor setups. I have one of the most over the top home network setups you can have, and video still lags, doesn’t show up on thermostats correctly, and takes 20ish seconds to arrive in app. The doorbell spuriously ...
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0up votes 0
0down votes 0
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Marshall 582
Reviewed at:
Ecobee
Posted Dec 8, 2024
Not great
Slow. Someone rings doorbell but is gone before it connects.
Also only films motion activated. Cans scroll time screens like a nest door bell
Also only films motion activated. Cans scroll time screens like a nest door bell
0up votes 0
0down votes 0
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Jdsenter
Reviewed at:
Ecobee
Posted Sep 5, 2024
Great Doorbell Camera's with Premium Thermostat
Got new HVAC system, came with Premium Thermostat, got two Doorbells, both are connected to in-door chime, using individual adapters, one wired to ding, one wired to ding-dong. Doorbell's work great, except when sun light is directly on the camera, homekit shows video, but thermostat and mobile app fail to have live view. Don't understand the need to charge for package ...
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1up votes 1
0down votes 0
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kathleen62
Reviewed at:
Ecobee
Posted Aug 19, 2024
Check compatibility before purchasing
We have an Ecobee thermostat we are very happy with, so we decided to go with the company's smart doorbell when our local government offered financial incentives to increase home security.
I like Ecobee's stylish approach to design and functionality, and believe the camera would be worth the price if it actually worked. On top of the purchase price of almost $300, ...
I like Ecobee's stylish approach to design and functionality, and believe the camera would be worth the price if it actually worked. On top of the purchase price of almost $300, ...
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2up votes 2
0down votes 0
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John727
Reviewed at:
Ecobee
Posted Jun 21, 2024
Easy setup and works great
Setup was easy. It did not work with my very old mechanical chime as I expected so I use the chime function in Homekit to ring through my homepods. I like the snapshot feature and ability to talk and listen through the doorbell which does not require a subscription. Video and sound quality is very good. I already have cameras around my house that
record and store vi...
record and store vi...
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2up votes 2
0down votes 0
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Matthew
Reviewed at:
Ecobee
Posted Jun 11, 2024
Video doorbell and thermostat
Great product video doorbell was second purchase really love the brand quality
0up votes 0
0down votes 0
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Carter
Reviewed at:
Ecobee
Posted May 24, 2024
Good camera that lacks proper HomeKit Support
I was eager to set up this camera, as it was advertised as being compatible with HomeKit. However, I was disappointed to discover that it does not support HKSV.
I have decided to return this camera and invest in one that offers full HomeKit support. It is important to me to have the option for video recording capabilities. What's the point of not being able to recor...
I have decided to return this camera and invest in one that offers full HomeKit support. It is important to me to have the option for video recording capabilities. What's the point of not being able to recor...
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0up votes 0
0down votes 0
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ecoboy
Reviewed at:
Ecobee
Posted Apr 16, 2024
Great product, lack of simple features
Featuring a sleek design and effortless installation process, this product offers convenience with a few areas for improvement. It currently lacks some standard features that users may expect:
Enhanced Do Not Disturb Mode: Incorporating a 'Do Not Disturb' mode would be beneficial, allowing users to silence the main house mechanical doorbell during specific times, whi...
Enhanced Do Not Disturb Mode: Incorporating a 'Do Not Disturb' mode would be beneficial, allowing users to silence the main house mechanical doorbell during specific times, whi...
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0up votes 0
0down votes 0
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