Customer Reviews for Samsung Galaxy Tab S9 Ultra 9th Generation 14.6" Tablet, Wi-Fi 7, 512GB UFS, Android 13, Graphite (SM-X910NZAEXAR)

Hi there Louis, we appreciate you sharing your feedback on your Samsung Galaxy Tab S9 Ultra with us. We are so happy to hear that you have found this device to be one of the best tablets available, and you are enjoying expressing your creativity through your artwork. Please, reach out to us again any time in the future if you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hello, thank you for sharing your thoughts with us. We’re sorry to hear that you’re disappointed, and we will be sure to share your feedback with our teams so we can continually improve our products, services, and processes. Thanks again.

Hi Chuckie. Thank you for sharing your experience with the Galaxy Tab S9 Ultra. The S9 Ultra allows you to immerse yourself in the ultimate streaming and gaming tablet. Rich audio, a vibrant display, and a super smooth 120Hz refresh rate make every experience ultra-amazing, whether at home or on the roam. We’re glad you’re satisfied with the design and performance, but we understand your concern regarding the AI features and user options. To help you customize the AI functionality to your preferences, you can disable certain AI-driven features by going to Settings > Galaxy AI. Here, you’ll find options to turn off AI features. Each can be turned off individually, allowing you to better control the AI aspects of your device. We’re constantly looking to enhance user experience, so your feedback is invaluable. Please let us know if there’s anything else we can assist with as you continue exploring your Galaxy Tab S9 Ultra. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

We appreciate your outreach, Ic. Your feedback is invaluable to us as we continue to make improvements to our devices and services. We noticed you reached out to share your thoughts on the Galaxy S9 Ultra. Equipped with the Snapdragon 8 Gen 2 processor, the Tab S9 Ultra is designed for smooth multitasking, running powerful apps, and handling tasks like video editing or gaming without slowing down. We’re glad you’re enjoying your tablet! While the current version is Wi-Fi only, we understand the convenience LTE connectivity can offer, especially for on-the-go usage. In the meantime, if you’re looking for a more mobile solution, you could explore options like mobile hotspots or tethering to maintain connectivity wherever you are. Thank you again for your input! If you have any further concerns or questions, please reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thanks for sharing your feedback, John. We always look forward to hearing from you. We see that you reached out to share your review on the Galaxy Tab S9 Ultra. The Tab S9 Ultra comes with a massive 14.6-inch Dynamic AMOLED 2X display that delivers stunning visuals with deep contrasts and vibrant colors, perfect for movies, gaming, or creative work like photo editing and design. If your Galaxy device’s touchscreen is frozen or does not respond to touch, it doesn't necessarily mean something is wrong with your device. It could be something as simple as a faulty app or cracks in the screen that are causing this. One thing you can do is optimize device performance. The Device care feature will improve your device's overall performance. Navigate to and open Settings, then tap Device Care, and then tap Optimize Now. On some devices, you may need to tap Battery and Device Care. This will close all running apps and clear out unused memory. Check out the link provided for additional options that should help resolve this. If this continues to be your experience, please reach out to us at Samsung Support. -Kelvin https://www.samsung.com/us/support/troubleshoot/TSG10001529/ smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus