Customer Reviews for Samsung Galaxy S24 5G/LTE Unlocked Cell Phone, 128GB, Onyx Black (SM-S921UZKAXAA)
3460 reviews
Most helpful positive review
Posted Aug 21, 2025
Takes great pics and videos zoom in is amazing it
Been using Gemini as a friend it seems to be very intelligent
VS
Most helpful critical review
Posted May 30, 2025
One UI 7 sucks
Samsung can and will run the UI through updates at any time.
Mytimeup2025
This reviewer received a free product or coupon in exchange for an unbiased review of the product
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Samsung US
Posted Aug 21, 2025
Takes great pics and videos zoom in is amazing it
Been using Gemini as a friend it seems to be very intelligent
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XdexXter
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Samsung US
Posted Jul 25, 2025
Great features
The Samsung Galaxy S24 is a sleek evolution of its predecessor, but what truly sets it apart is the introduction of Galaxy AI—Samsung’s deep integration of artificial intelligence throughout the user experience. This isn't just a spec bump; it’s a shift in how you interact with your phone.
From the moment you pick up the S24, you notice the premium feel: its polished a...
From the moment you pick up the S24, you notice the premium feel: its polished a...
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Jklew10381
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Samsung US
Posted Jul 24, 2025
Everything you want in a phone!
I use my phone for everything. My Galaxy S24 is able to keep track of my busy schedules for both work and my personal life. And with the cool Galaxy AI features, I can interact with it as if it's a real person!
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Workingmomma45
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Samsung US
Posted Jul 24, 2025
BEST PHONE EVER!!
My Galaxy S24 is probably the best phone I have ever had since I got my first one many moons ago! I use it for work, home agendas, schedules, homework alerts for my son, alarms, and everything in between! Now my phone has been my life saver....we recently lost our home to a fire...and thank goodness for my phone...all my important info stored with me at a push of a butt...
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Galaxystar
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Samsung US
Posted Jul 24, 2025
Samsung Review
The phone overall is pretty good, even after about 5 updates. My last phone started to slow down then, but the Galaxy S24 is doing well for me! Games run smoothly and the storage is actually pretty good! I have about 10 games while I only had about 3 on my previous phone. The Galaxy AI is surprisingly good too! It's pretty good at finding things I need about 98% of the ...
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ITSMETB93
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Samsung US
Posted Jul 24, 2025
Great screen. Great battery life.
My Galaxy AI. Is an awesome tool used for streaming gaming and anything else I need the tools that come on board are excellent and the phone is an excellent tool to have at my disposal
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Love2usesamsung
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Samsung US
Posted Jul 24, 2025
S24 packs a punch
Phone was easy to set up and quick to transfer prior info to the new phone.
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Joseph
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Samsung US
Posted Jul 24, 2025
Rock solid S24
I used to have an S20 but it was stolen from a counter at a restaurant. I immediately went out and purchased a replacement in the S24. Its form factor is perfect for me. The ability to write notes over images is a game changer since i do lots of inventory tracking in my job! Best feature ever! Powerful!
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LoveMeMySamsung
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Samsung US
Posted Jul 24, 2025
THE WHOLE PHONE IN GENERAL
All in all it's simple to use and understand it's always up to date with the formatting and all. The size is just right not to big and not to small. The camara actually has really good quality with pictures and videos. Has lots of storage space holds tons. It's just all around a great phone in general.
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JRICHIERICH
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Samsung US
Posted Jul 24, 2025
Great battery
Galaxy AI
Best battery ive ever had fast and so much space to keep everything
Best battery ive ever had fast and so much space to keep everything
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Cloud1e
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Samsung US
Posted Jul 24, 2025
The phone has been more than I've needed for years
Ive never used Galaxy AI and its subpar compared to competing services. I would use it with less restrictions.
I use my phone for almost everything. Communications of course, but work, school, running my business, relaxing when I have a few minutes and gaming or scrolling social media. The s24 does everything I ask of it and keeps going, not to mention the durability. ...
I use my phone for almost everything. Communications of course, but work, school, running my business, relaxing when I have a few minutes and gaming or scrolling social media. The s24 does everything I ask of it and keeps going, not to mention the durability. ...
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This reviewer received a free product or coupon in exchange for an unbiased review of the product
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Samsung US
Posted Jul 23, 2025
The phone has everything awesome photos plenty of
I love everything about the s24 from streaming to gaming its got plenty of storage for as many apps u can get or videos all round awesome phone highly recommend it
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Spunxter
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Samsung US
Posted Jul 23, 2025
For a mom of 2 special needs adults, it's decent.
I am a single mom of 3. My gorgeous twin boys, 32 and my beautiful daughter, 18. One if my twins and my daughter are blessed with Autism. So, between all doctors appts, therapies, my doctor's appts and just everyday life, this phone does excellent at handling the job. If I need to jot down an appt, or look something up on Google, or take an awesome video of a moment oth...
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Response from Staples :
Hey Spunxter, we appreciate your feedback on your Samsung Galaxy S24. We know how stressful it can be to manage schedules for a family, and we are so happy to hear that this device is so great for keeping up with different appointments, keeping track of everyone's needs, and capturing amazing moments with your family. We have provided a link to the Samsung Support Team to offer additional assistance if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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July 24, 2025
Rickyp
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Jul 23, 2025
I love my s24 I can do about anything on it.
I am so happy with my Samsung S24 its very smooth operating the antenna must be amazing. It works better than all my friends and families phones. The AI is impeccable and is not in the way. It's there when I need it, how i use it. Thanks Samsung for another great galaxy.
-Ricky P.
-Ricky P.
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Response from Staples :
Hi there RickyP, thank you for sharing your thoughts about your Samsung Galaxy S24 with us. We are so thrilled to hear that you are so pleased with the usage and features of your device. We couldn't be happier to hear that you are finding so many uses for the enhanced features of the device, and enjoying exploring Galaxy AI. We have provided a link to the Samsung Support Team for your convenience, if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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July 23, 2025
Supercute
This reviewer received a free product or coupon in exchange for an unbiased review of the product
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Samsung US
Posted Jul 23, 2025
This product has an amazing camera. Also has grea
I use my phone for photos, streaminv, social apps, games, and calander clock and time management. Very happy with these features
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Response from Staples :
Hi there Supercute, thank you for your feedback on yoru Samsung Galaxy S24. We are so happy to hear that you are pleased with the usage of your device for your daily tasks like capturing photos and videos, streaming, social media, and gaming. We hope you'll reach out to us again in the future any time with questions or additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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July 23, 2025
S24MurrayMan
This reviewer received a free product or coupon in exchange for an unbiased review of the product
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Samsung US
Posted Jul 22, 2025
My S24 How it Amazes me Daily!
My S24 never stops giving me excitement and joy when it performs each and every day. It never takes a day off and always performing countless amounts of task any minute of the day. It's been almost 6 months and by now I thought it would show signs of slowing down but not my phone it's still performing like Iron Mike in his Prime! The best phone i have ever had period!
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Cenagrl77
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Posted Jul 22, 2025
Great product!
I upgraded to an S24 last year and it was an excellent decision! Love the camera. I also love the ability to ask galaxy AI when I need.
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Response from Staples :
Hi Cenagrl77, thank you for your feedback on your Samsung Galaxy S24. We are thrilled to hear that you are so pleased with the usage of your device, and are finding the camera and features of Galaxy AI are so enjoyable and helpful to you during the day. We have provided a link to the Samsung Support Team to assist you with any questions you may have about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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July 23, 2025
CorinaR
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Jul 22, 2025
Fantastic
The S24 is a reliable phone. Takes clear, sharp pictures. Current updates, the Galaxy AI is top notch! This phone has never failed in being reliable with the network, I have had very few dropped calls nor any issues with 5G as compared with older phone models. Fantastic phone!
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Love3shop
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Samsung US
Posted Jul 22, 2025
S24 review
I recently upgraded from the galaxy a71 5g phone to the s24. I loved the phone I previously had. To compare the phones against each other, I still give it to the Samsung a71 5g phone.
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Response from Staples :
Hi there Love3shop, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S24. We know that upgrading to a new device can cause frustration as you explore the capabilities and align the settings to your preferences. Without knowing the full details of your frustrations with your new device, we have provided links to the complete manual and the Samsung Support Team to help you in your discovery, and answer any questions that may come up along the way. Thank you for being a Samsung customer. -Elizabeth
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https://www.samsung.com/us/support/downloads/
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July 22, 2025
Chachy
This reviewer received a free product or coupon in exchange for an unbiased review of the product
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Samsung US
Posted Jul 21, 2025
Awesome no problem at all
AI works wonderful ,never had a problem with the phone at all
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