Customer Reviews for OtterBox Defender Polycarbonate/Silicone 11" Case for iPad Pro (M4), Black (77-95237)
Item # : IM1JT3951
Model # : 77-95237
- Rugged protective case engineered for everyday use, offering comprehensive protection against drops, dirt, and scratches for iPad Pro 11-inch (M4).
- Specifically designed for the 11-inch iPad Pro (M4), ensuring a snug fit and robust coverage for reliable device protection.
Price is $107.49
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Over 30
50 reviews
Most helpful positive review
Posted Aug 25, 2025
The bomb
Excellent accessories for my iPad. Has protected my iPad as advertised.
VS
Most helpful critical review
Posted Nov 3, 2025
Too small,good material,excellent condition
I had to pay to return it and I'm still waiting for my refund…. They take too long to return
ALYl
Verified Buyer
Reviewed at:
otterbox.com
Posted Nov 3, 2025
Too small,good material,excellent condition
I had to pay to return it and I'm still waiting for my refund…. They take too long to return
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Response from Staples :
Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this!
November 3, 2025
coondog
Verified Buyer
Reviewed at:
otterbox.com
Posted Sep 22, 2025
junk
will not fit and they will not give me info to return it.
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Response from Staples :
Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
September 23, 2025
Dorothy
Verified Buyer
Reviewed at:
otterbox.com
Posted Aug 25, 2025
The bomb
Excellent accessories for my iPad. Has protected my iPad as advertised.
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Norbert
Verified Buyer
Reviewed at:
otterbox.com
Posted Aug 1, 2025
Bulky
It is just too bulky and it actually did not fit my iPad took me a while to figure out how to put it together
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Response from Staples :
Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat if you need any additional assistance.
August 1, 2025
Verified Buyer
Reviewed at:
otterbox.com
Posted Jul 28, 2025
Otter Box cases
Very nice product to protect your tech items. I have had Otter Box products before and have been very pleased with their protection. Will definitely buy again.
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AK big dog
Verified Buyer
Reviewed at:
otterbox.com
Posted Jul 20, 2025
Case needs modification or instructions need updat
The case feels nice it’s a little more bulky than my previous iPad case. The protective lens had to be removed so my iPad Pro m4 would fit in the housing. I’m not liking the pencil holder. It doesn’t close up and if I was traveling around it possibly could fall off.
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Kim M
Verified Buyer
Reviewed at:
otterbox.com
Posted Feb 14, 2025
Pencil cover ALWAYS breaks
This is the second defender case I’ve used, the first was with work and now my personal iPad. Both cases the flap that covers the pencil charging space has broken off and won’t slide back into its little hinge ports. Very frustrating!
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Response from Staples :
Hello Kim! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
February 18, 2025
Shoeless
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 7, 2025
Sturdy case
Sturdy case, if you use your iPad and environment, that might be a little demanding. I like the back that has good grip. The only negative I would have is the exposed access port for the Apple Pencil Pro. I liked the older model where the pencil was underneath the top cover.
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Raybone
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 3, 2025
Slide-out Stand SUCKS!!!!
The slide out stand sticks and is very difficult to open and close. You almost have to break it to get it to work.
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Response from Staples :
Hello! We are so sorry to hear you are experiencing an issue with the stand portion of this case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
January 8, 2025
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 2, 2025
Not The Quality I Expected / Very Disappointed
I’ve always gotten OTTERBOX cases for any upgrade in a new phone & never had a problem. The current case I received a couple of weeks ago is not of the same quality.
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Response from Staples :
Hello! Thank you for the feedback regarding our Defender Series Case for your Apple iPad (M4). We do take your feedback seriously as we continuously work to improve our products. If you are experiencing difficulty with your product, we have a great warranty and would be more than happy to assist with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
January 7, 2025
Rich
Verified Buyer
Reviewed at:
otterbox.com
Posted Nov 26, 2024
Camera lens blocked
Good damage protection but covers my iPad Pro lens preventing use of the camera. Unable to use the camera function so y three rating
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Response from Staples :
Hello Rich! The shield stand is designed to be removed to use full functionality of your cameras. Thank you for your feedback and we hope you have a fantastic day!
November 26, 2024
William
Verified Buyer
Reviewed at:
otterbox.com
Posted Nov 20, 2024
M4 11" iPad case loses pencil charge cover
I like the toughness and the built-in screen protector. The weak link is the separate small piece that covers the pencil charger. It is not very secure and frequently falls off.
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JayB
Verified Buyer
Reviewed at:
otterbox.com
Posted Aug 9, 2024
My favorite case
I’ve used this case on various iPads and iPhones. It does the job and I’ll keep buying.
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Ricky
Verified Buyer
Reviewed at:
otterbox.com
Posted Aug 8, 2024
Good for defense, but has trade offs
Case stand is difficult to return and needs rubberized feet to prevent sliding. Front screen cover gets hazy effect from uneven contact with screen
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Response from Staples :
Hello Ricky! Thank you for your feedback. We are always looking to improve on the design of our cases thanks to the voices of our customers. If problems do arise with your case, we have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
August 8, 2024
Verified Buyer
Reviewed at:
otterbox.com
Posted Aug 5, 2024
I dont liked
The back tap it’s to difficult to remove and don't cover the apple pencil area, and it’s to heavy.
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Response from Staples :
Hello, Hector! We are so sorry to hear that you are experiencing some issues with your iPad case. Please reach out to our CS Team by phone or via chat, and we are happy to help troubleshoot these things with you!
August 5, 2024
David
Verified Buyer
Reviewed at:
otterbox.com
Posted Aug 2, 2024
Best case on the market got even better
New design updates are great! My only complaint is the pencil lid can't be opened with the screen cover attached to the back. Not really a big deal. There is a new pencil cubby built into the screen cover though, which is nice. Near perfection!!
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Kreview
Verified Buyer
Reviewed at:
otterbox.com
Posted Jul 25, 2024
Needs camera opening
Needs window opening in back of snap on case for camera
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Response from Staples :
Thank you for your feedback regarding the shield and camera location on the product. We have taken your feedback to the company for future consideration on this option.
July 25, 2024
MH1988
Verified Buyer
Reviewed at:
otterbox.com
Posted Jul 5, 2024
Good stuff
Case fits and works great. I’m glad it has a built in screen protector, and the stand is definitely better than previous designs.
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