Customer Reviews for OtterBox Defender Polycarbonate/Silicone 13" Case for iPad Pro (M4), Black (77-95232)
40 reviews
Most helpful positive review
Posted Jun 4, 2025
Best hard case for the 13” ipad!!!!!!
i feel very confident using my new ipad day to day knowing that this case will provide great protection while still having a very low profile and avoiding bulk!
VS
Most helpful critical review
Posted Sep 15, 2025
Feels cheap
The screen had scuff marks, felt cheaper than usual OtterBox cases.
Erica
Reviewed at:
otterbox.com
Posted Sep 15, 2025
Feels cheap
The screen had scuff marks, felt cheaper than usual OtterBox cases.
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Response from Staples :
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation.
September 15, 2025
Stephen
Reviewed at:
otterbox.com
Posted Aug 27, 2025
Needs Some Tweaks
I'm always impressed with how robust the protection is on these cases but they also need to be functional. I work on construction sites and I need to be able to clip the cover to the back of the case when I'm on a job site. The problem I'm having is that I can't keep my Apple Pencil attached to the charging patch on the ipad with the cover clipped to the back. This, ...
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Response from Staples :
Hello Stephen! Thank you for your feedback! We make a variety of cases for every yes! Please reach out to our Customer Service team via chat if you have any questions!
August 28, 2025
Erika
Reviewed at:
otterbox.com
Posted Jul 25, 2025
Pros and cons
The stand case came apart on the first day, it popped out of where it’s supposed to be, I put it back in and hide to tighten it so the part stayed put. The plastic part where the pencil can go also came off, that one broke off and can’t be put back in. It feels sturdy, it should survive a fall but other than those flimsy parts the case itself is good.
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Response from Staples :
Hello, Erika! We're so sorry to hear about the trouble with your product. We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
July 29, 2025
Dug Efresh
Reviewed at:
otterbox.com
Posted Jun 4, 2025
Best hard case for the 13” ipad!!!!!!
i feel very confident using my new ipad day to day knowing that this case will provide great protection while still having a very low profile and avoiding bulk!
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Mike
Reviewed at:
otterbox.com
Posted May 26, 2025
It average
Didn’t like the plastic screen protector that’s built in so removed it and it works good
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Tim Wms
Reviewed at:
otterbox.com
Posted May 19, 2025
Quality you can count on😷🛠🔥
Awesomeness, I’ve made sure all of my apple products are in an OtterBox ✨🤩✨
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Chuck Kelly
Reviewed at:
otterbox.com
Posted May 18, 2025
Stand is useless
I like the Otterbox (have others in past) with the exception of the cheap stand that sticks in one position. The stand is useless and makes any future Otterbox purchase unlikely.
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Response from Staples :
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this!
May 20, 2025
Troy Agema
Reviewed at:
otterbox.com
Posted Feb 1, 2025
Low quality stand
Rear stand is cheap and already broke! The plastic knobs that slide and keep it in place are small and too brittle.
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Response from Staples :
Hello Troy! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
February 4, 2025
None
Reviewed at:
otterbox.com
Posted Jan 13, 2025
Poor Stand Construction & functionality.
Stand portion of the otterbox broke within the first week. Its design & materials were very inferior to the remainder of the case. Case itself appears to be well made & should provide adequate protection for the rather fragile iPad Pro. Now all I need to do is find a stand that will work with this case.
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Response from Staples :
Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
January 16, 2025
Will
Reviewed at:
otterbox.com
Posted Jan 11, 2025
Classic Ottetbox, needs some tweaking
Classic OtterBox, a few tweaks needed. If you aren’t using an Apple Pencil, there is one area the front cover doesn’t protect. Also I’m not sure if I’m a huge fan of the tilt mechanism. But a classic safe case for your iPad otherwise!
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Reviewed at:
otterbox.com
Posted Jan 7, 2025
It’s an OtterBox Defender but….
It’s nice and thick and protected but the pen door came off and the back stand does not work
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Response from Staples :
Hello, Gene! We are so sorry to hear you experienced an issue with your case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation, as we have a great warranty!
January 13, 2025
Laurel
Reviewed at:
otterbox.com
Posted Dec 24, 2024
Protective Case
Excellent Case! Great Protection! Easy to remove cover.
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Reviewed at:
otterbox.com
Posted Nov 1, 2024
Very Well Made
The case fits snugly around the iPad and feels sturdy.
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Edward
Reviewed at:
otterbox.com
Posted Sep 10, 2024
Good protective case
I like the case seems durable and will protect your iPad. The snap on front which doubles as the stand seems flimsy and does not easily lock into one position without fiddling with it. Overall the case does what it’s supposed to do. I really wish it came in more colors ridiculous that it only comes in black. Why?
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Blessed 26
Reviewed at:
otterbox.com
Posted Aug 4, 2024
Otterbox Hard Case
I love my box! It’s rugged and safe! I like that it has a stand up support. It’s easy to use.
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Edward
Reviewed at:
otterbox.com
Posted Jul 15, 2024
iPad
I like it. The kick stand is a little difficult to use, but over all works well.
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Response from Staples :
Hello, Edward! We are so glad you are liking this Defender Series case for your iPad. Should any questions or needs arise as you are enjoying this case, please do not hesitate to reach out as we are always happy to help!
July 15, 2024
Reviewed at:
otterbox.com
Posted Jul 6, 2024
Great case
Great cover lighter then the last version, the tilt option seems week when opening
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