Customer Reviews for Samsung Galaxy SmartTag2 Bluetooth Tracker, Black and White, 4/Pack (EI-T5600KWEGUS)
Item # : IM1JV9291
Model # : EI-T5600KWEGUS
- This Bluetooth Tracker is designed to help users locate and track items such as keys, wallets, bags.
- Compatible with Samsung Galaxy smartphones (Android 8.0 or higher), requiring 2GB of RAM and the SmartThings app for full functionality.
Price is $115.49
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Over 30
142 reviews
Most helpful positive review
Posted Nov 17, 2025
Awesome
I really like my smart tags, Light, small and work perfectly
VS
Most helpful critical review
Posted Nov 14, 2025
Useless
Absolutely worthless unless the tracker is sitting right next to your phone. Especially in a rural area. I wanted this for keeping track of my dog, who likes to wander. This tracker does nothing. Zip, nada zilch, unless she is sitting right next to me.
Elizabeth
Verified Buyer
Reviewed at:
Samsung US
Posted Nov 17, 2025
Awesome
I really like my smart tags, Light, small and work perfectly
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MrsTk4205
Reviewed at:
Samsung US
Posted Nov 14, 2025
Useless
Absolutely worthless unless the tracker is sitting right next to your phone. Especially in a rural area. I wanted this for keeping track of my dog, who likes to wander. This tracker does nothing. Zip, nada zilch, unless she is sitting right next to me.
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Response from Staples :
Hello MrsTk4205,
We appreciate your honest review of the Galaxy SmartTag2. This tracker is designed to work best within the Galaxy ecosystem, using the Galaxy Find Network to deliver secure and accurate location updates even when out of Bluetooth range. When paired with a Galaxy device, SmartTag2 provides Lost Mode, precise navigation, and extended-range tracking powered by millions of Galaxy users worldwide. You can learn more by visiting our online resource linked below. Your feedback emphasizes how important that connected experience is. Thank you for your review. We appreciate you choosing Samsung.
Use the Samsung Galaxy SmartTag and SmartTag+ https://www.samsung.com/us/support/answer/ANS00088244/
-Ty
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November 17, 2025
Verified Buyer
Reviewed at:
Samsung US
Posted Nov 7, 2025
Why??
Why couldn't I have been able to buy four black smart tags, two instead of having to buy two black and white packs? Buying four individual black smart tags would've cost more.
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Response from Staples :
Hello Barry Connor,
Thank you for sharing your thoughts on your Galaxy SmartTag2. It’s great to see how carefully you've considered your SmartTag setup. The SmartTag2 pack offers contrast and variety, making it easy to identify and manage multiple items quickly. We appreciate feedback like this, as it helps us develop future personalization options to fit different lifestyles. Thank you for selecting Samsung.
-Ty
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November 25, 2025
David
Verified Buyer
Reviewed at:
Samsung US
Posted Oct 12, 2025
Great Product
Great product. Extremely useful. I use them for travel.
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ELHIJODELRIO
Verified Buyer
Reviewed at:
Samsung US
Posted Oct 4, 2025
Galaxy smarttag2
Small and can operate other functions when programmed with other appliances like my S90C QD-OLED , they work VERY well minus One ISSUE the AR feature doesn't work on my Samsung galaxy S25 Ultra which is a downer. Other than that cant ask for anything more if ine is invested in the ecosystem.
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Reviewed at:
Samsung US
Posted Oct 3, 2025
Galaxy SmartTag2: Great Hardware Upgrades, But Sof
This was my first foray into Samsung’s next generation of trackers, and overall, I’m impressed. The Galaxy SmartTag2 brings solid improvements with the expanded color options, sleeker design, noticeably better battery life, an added button option, and a wider tracking range. I’ve always preferred Galaxy trackers over Tile, and this new version continues to prove why.
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Moodi92
Verified Buyer
Reviewed at:
Samsung US
Posted Oct 3, 2025
Great Option.
Worked great! I was able to get an exact location the entire time while traveling. Perfect size to hide inside your suitcase.
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Muhammid
Verified Buyer
Reviewed at:
Samsung US
Posted Sep 30, 2025
Using camera to find doesnt work s25 ultra
S25 ultra AR find doesnt work, wont even give th option to open camera when trying to locate, can only use ring
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Response from Staples :
Hello Muhammid, Thank you for sharing your experience with the Galaxy SmartTag2. The SmartTag+ now features AR finding for precise location tracking, available on select Galaxy models with Android 11 or higher. This improves locating items through visual and audio cues. After connecting the SmartTag+ to the SmartThings app on your phone or tablet, open the app, go to the Life tab, and select the SmartThings Find card. Ensure you've chosen your SmartTag+, then tap Search nearby. After a few seconds, tap Find using camera — note this option may not appear if the signal is weak, and you might need to grant permissions first. Point your device around your area; if the signal is strong enough, arrows may appear guiding you toward the SmartTag+. Tap the music icon to make the SmartTag+ ring, helping you locate it more easily. When you're close to the SmartTag+ and the item, a popup will notify you that it's nearby. For more details, check out the linked online article about your Galaxy SmartTag2. We appreciate your review and are glad to have you in the Samsung community. Use the Samsung Galaxy SmartTag and SmartTag+
https://www.samsung.com/us/support/answer/ANS00088244/
-Ty
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October 1, 2025
Piter
Verified Buyer
Reviewed at:
Samsung US
Posted Sep 25, 2025
👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍
👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍
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hogyoku27
Verified Buyer
Reviewed at:
Samsung US
Posted Sep 21, 2025
great use
great tech. hope the location could be more accurate and better in public places like mall but definitely more advanced than before
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Verified Buyer
Reviewed at:
Samsung US
Posted Sep 16, 2025
Smart tag
Love the product and will orded again and again and again
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Merlyn
Verified Buyer
Reviewed at:
Samsung US
Posted Sep 13, 2025
Keeping Track
Works great on keeping track of pets and luggage. Easy to use.
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JAVS
Verified Buyer
Reviewed at:
Samsung US
Posted Sep 1, 2025
Great deal
It is a complete set and covers all my need. Easy to pair
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Response from Staples :
Ahoy JAVS, Thanks so much for sharing your experience with the Galaxy SmartTag2 4-Pack! We're delighted to hear that the set provides both good value and convenience. We designed SmartTag2 to be easy to pair so you can enjoy peace of mind whether it’s your keys, bags, or other essentials. Your feedback really highlights the versatility we aimed for with this product. Thanks again for your wonderful review and for choosing Samsung—we truly appreciate it! -Ty
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September 8, 2025
Linda
Reviewed at:
Samsung US
Posted Aug 27, 2025
Smart tag
I can not find a way to turn off a Smart tag when not in use! They work well but no instructions were included to turn it off!
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Response from Staples :
Hi Linda,
Thank you so much for sharing your experience with the Galaxy SmartTag 2! These proper tags are designed to offer reliable tracking and peace of mind, whether you’re monitoring keys, bags, or everyday essentials. They stay active when in use, and thanks to their compact size and long-lasting battery, they are built for durability. Although you can’t turn them off in the usual way to stop tracking, you can enable Power Saving Mode through the SmartThings app, which also allows you to disable tracking when it’s unnecessary. For more details on adjusting the settings, please refer to the link below. We’re happy to hear they work well for you overall, and we genuinely value your feedback and your choice of Samsung.
Use the Samsung Galaxy SmartTag and SmartTag+
https://www.samsung.com/us/support/answer/ANS00088244/
-Ty
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August 27, 2025
Verified Buyer
Reviewed at:
Samsung US
Posted Jul 29, 2025
Helps keep up with keys
I am quite impressed with the capabilities of this small device. It is a fantastic tool for locating items that are frequently misplaced, such as keys. The setup process was remarkably easy and straightforward, making it accessible for everyone. Its compact design allows it to be attached to various belongings without adding any significant bulk. Overall, it is a useful...
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LFinch
Verified Buyer
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Samsung US
Posted Jun 5, 2025
Accurate and easy to use
Set up for these was extremely easy. It literally took about 1 minute to set each one up. So far, these have been such a time saver. Seriously cut down on the amount of time I spend hunting for my keys, and my daughter's wristlet. I've used these for items misplaced in the house as well as one left behind at a store. The locate feature has been accurate each time.
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Response from Staples :
Hey there LFinch,
We’re excited that Galaxy SmartTag2 is working so well for you. With Samsung’s commitment to quality and innovation, it’s no surprise this one’s getting such great reviews. WE hope you continue to locate your items with ease. Thank you for your glowing review. Thank you for putting your trust in Samsung.
-Ty
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June 5, 2025
Cookie
Reviewed at:
Samsung US
Posted May 28, 2025
Office
I love everything about Samsung phone 📲. I always want mote. Samsung makes office work a whole lot better.
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Grubstake
Verified Buyer
Reviewed at:
Samsung US
Posted May 13, 2025
Does Not Work For A Lot of Users Including Me
Did not work to find Samsung phone.Googled it and found out it this function doesn't work for many Samsung phone owners.
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Response from Staples :
Greetings Grubstake,
Thank you for reaching out and sharing your experience with your Galaxy SmartTag2. More information may be needed. However, you can use your Galaxy SmartTag to ring your phone, which is helpful whenever your phone has been misplaced. But if your phone isn’t ringing when you double press the button on your SmartTag, it is most likely because the SmartTag is not connected to your phone. It’s also possible that the SmartTag is not within range. To fix this, make sure your SmartTag is connected to your phone and then turn on the “Let tag find your device” option in the SmartThings app. Find out more about how to add your SmartTag2 to the SmartThings app by checking out the article “Phone does not ring when double pressing SmartTag button.” If you would like further assistance or more tips and tricks, please contact the Samsung Support Team to assist. We are here to help! Thank you for choosing Samsung.
Phone does not ring when double pressing SmartTag button
https://www.samsung.com/us/support/troubleshooting/TSG01211466/
-Ty
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May 14, 2025
J Burno
Verified Buyer
Reviewed at:
Samsung US
Posted May 8, 2025
Smart tags
They work pretty good, I only need used them once to find my wallet
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Response from Staples :
Hey J Burno,
It’s great to hear your Galaxy SmartTag2 is keeping up with you and helping you find your valuables when needed. It’s the security in knowing that just by looking at your phone, you can quickly locate the things you need and vice versa. You can use your SmartTag2 to find your phone if needed. We thank you for sharing your experience with us and for making Samsung your go-to choice!
-Ty
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May 8, 2025
Johnny B
Verified Buyer
Reviewed at:
Samsung US
Posted May 2, 2025
Can't figure it out
Once my phone gets out of range, I can't track it anymore
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Response from Staples :
Hi Johnny B,
Thank you for sharing your experience with the Galaxy SmartTag2. We understand that discovering all its features may take some time. If your SmartTag is outside of Bluetooth range, you can still locate it using the offline finding feature in SmartThings Find. This feature utilizes other Galaxy devices within the Galaxy Find Network to help you track down your SmartTag, ensuring that your valuables can be found no matter where they are located. SmartTags can be easily attached to your belongings, allowing you to find them when needed. They communicate with your Galaxy smartphone or tablet using Bluetooth Low Energy (BLE) and have a connection range of approximately 400 feet. Your phone has to be nearby for the SmartTag2 to communicate its location. For more information on tracking your Galaxy SmartTag2, please refer to the article linked below. Thank you for your review, and we appreciate your trust in Samsung!
Use the Samsung Galaxy SmartTag and SmartTag+
https://www.samsung.com/us/support/answer/ANS00088244/
-Ty
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May 2, 2025