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Customer Reviews for StarTech 1 ft. DB-9 Male Serial To Type A Female USB Adapter Cable With COM Retention, Black

4
4 reviews
5 star
75%
4 star
0%
3 star
0%
2 star
0%
1 star
25%
Most helpful positive review
Posted Dec 1, 2020
Worked without issues
Used between TEKRAN mercury analyzer and laptop. Allowed serial communications between software supplied with the unit to the analyzer in chemical analysis lab.
VS
Most helpful critical review
Posted Nov 20, 2019
Doesn't work
I have one and I installed the drivers but it doesn't recognize the device. (Windows 10)
Most recent reviews
bramcc
Reviewed at:
startech.com
Posted Dec 1, 2020
Worked without issues
Used between TEKRAN mercury analyzer and laptop. Allowed serial communications between software supplied with the unit to the analyzer in chemical analysis lab.
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EricS
Reviewed at:
startech.com
Posted Nov 20, 2019
Doesn't work
I have one and I installed the drivers but it doesn't recognize the device. (Windows 10)
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Response from Staples :
Hello Eric, It's important to us that our customers have a positive experience with our products and we're sorry to hear that our ICUSB232PRO was not recognized by your PC. We'd like to speak with you further as the drivers on our website should allow the adapter to be seen and utilized by Windows 10. Please contact us directly at www.startech.com/support where our Technical Advisors are available 24 hours a day, 5 days a week to provide assistance.
Matt, November 28, 2019
chris531
Reviewed at:
startech.com
Posted Apr 13, 2017
Works with Surface Pro 3
This is the only adapter we found that actually worked with Windows 10 on a Surface Pro 3. Tech support was great to work with as they answered my questions finding something to work.
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jarodmoves
Reviewed at:
startech.com
Posted Mar 2, 2016
Works Great Windows 10
Like all Startech products, it works. I installed the driver, it asks me to reboot, I did (be sure you do) and I plugged it in to my USB port on my HP Spectra x360 and it works. One other mention, the quality. The Startech product looks good, feels sturdy, and made of solid material.
I write this review because few companies have great products, even better support, and...
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