Customer Reviews for Samsung Galaxy Watch7 Smart Watch, GPS, 44mm, Armor Aluminum Case, Silver Fluoroelastomer (SM-L310NZSAXAA)

Hello Rmaz98, Thank you for taking the time to share your feedback with us regarding your experience using the Samsung Galaxy Watch7. We strive to provide our customers with exceptional experiences and quality products. Some Galaxy Watch7 features, particularly advanced health ones like ECG and sleep apnea detection, do not work with non-Samsung phones because they require the Samsung Health Monitor app, which is only available on Samsung devices. Other features, like reminders, certain calendar functions, and Samsung Find, also have limited functionality or are unavailable with other Android phones. Basic functions like fitness tracking, weather, and app/watch face installation typically work across different Android phones. If you would like to share additional feedback with us or if you would like any further assistance, please do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being a steadfast Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community You Tube Tutorials https://www.youtube.com/c/Samsung/playlists Product Manuals https://www.samsung.com/us/support/downloads/ Watch7 https://www.samsung.com/us/watches/galaxy-watch7/

Hello Old, Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch7. We appreciate your candor as we continue to improve the design and functionality of our product line. We understand that transitioning to a new device can come with a bit of a learning curve. This is why we have a wealth of resources in place to make that transition as seamless as possible. In fact, we offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. If you would like any further assistance after reviewing the resources shared, please feel free to reach out to Samsung Support. Thank you for being an unwavering Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community You Tube Tutorials https://www.youtube.com/c/Samsung/playlists Product Manuals https://www.samsung.com/us/support/downloads/

Hi, thank you for taking time out of your day to share your thoughts with us about your Samsung experience. We're sorry to hear about the negative experience and inconvenience this has caused. We will share your feedback with the team!

Hi there Steeveno, thanks for sharing your experience using the Samsung Galaxy Watch7 with us. We value your feedback as we improve the functionality and performance of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Galaxy Watch7 is a superb smartwatch as it offers a powerful and smooth user experience with its new 3nm processor, comprehensive health and fitness tracking including AI-powered insights like an Energy Score, and a seamless connection with other Samsung devices. Its intuitive interface, dual-frequency GPS, automatic workout detection, and useful features like notifications without a phone can help beginners easily integrate it into their daily routine, reducing phone usage and increasing overall convenience. Your Samsung smart watch has a GPS sensor that can monitor your real-time location without connecting to a phone. When the watch is connected with a phone, it will obtain its GPS location from the phone to help improve the location accuracy. Please feel free to review the resources provided below to help resolve what you may be experiencing with your GPS. Let us know if you would like any further assistance afterward by reaching out to Samsung Support. Thanks for being a staunch Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Watch7 https://www.samsung.com/us/watches/galaxy-watch7/ GPS not working properly on Samsung smart watch https://www.samsung.com/us/support/troubleshooting/TSG01203472/