Customer Reviews for Bose Smart Wireless Bluetooth Soundbar Speaker, Water Resistant, Black (892079-1100)

Hi there, thank you for sharing your experience. We're sorry to hear you're having trouble using your DirecTV remote with your Bose soundbar. The good news is we have some quick guides that may help resolve this issue: Cannot control Bose system with remote from another brand - https://bose.life/4oiZj3I Using another remote to control your Bose system - https://bose.life/4hEr1W1 Please check them out.

Hi there, thank you for your valuable feedback. We're happy to hear you enjoyed the sound quality! We're sorry to learn about the issue with the sound intermittently cutting out on the soundbar, that’s certainly not the experience we strive to deliver. We recommend checking for any available firmware updates or reviewing your connection settings, as these may help resolve the issue. We also appreciate your thoughts on the lighting and remote design, and we’ll be sure to pass them along to our product team. We hope to have the chance to serve you again in the future! Kurt - Customer Support

Hi there, thanks for reaching out to us. We're glad to hear you’ve been enjoying the sound quality of your Bose Smart Soundbar! At the same time, we completely understand how frustrating it can be when the product doesn’t perform as expected. Your feedback is truly valuable, it’s what helps us continue improving and delivering the best possible experience. If you experience the issue again with your unit, we’d be more than happy to assist you further. You can visit the following link for support: https://bose.life/48EXztC Klariss – Customer Support

Thank you for taking the time to share your experience, we're truly sorry to hear about the frustration you've encountered. To help address your concern, here’s a support link that provides steps to resolve issues with the SoundTouch 10: http://bose.life/480Kq0K Gem - Bose Customer Support

Hi Chas, thank you for your valuable feedback, and we’re sorry to hear about the difficulties you're experiencing setting up your Soundbar with your LG Smart TV. You can connect your Bose Smart Soundbar to an LG Smart TV either through a wired or wireless method. For the best performance and control, we recommend using a wired connection with HDMI ARC or an optical cable. Alternatively, you can connect wirelessly via Bluetooth, just ensure the soundbar and TV are paired, then go to your TV’s sound settings to select the Bose soundbar as the audio output. For further guidance on connecting your Soundbar via Bluetooth, you can also refer to the troubleshooting steps in this link: https://bose.life/3Vu45Pj. Hope this helps! Kurt - Customer Support

Hi there, thanks for your feedback! TrueSpace is a default feature of this product and cannot be switched. We're glad to hear the refund process went smoothly. If you're still looking for a product that suits your needs, feel free to browse our website and explore the features. Here's the link of our website: https://www.bose.com/home Jelyn - Customer Support

Hi there, thank you for sharing your experience. We'd love to learn more about the issue so we can help sort it out quickly. Please send us your product’s serial number, and you can reach us through this link: http://bose.life/globalsupport Looking forward to assisting you! Jelyn - Customer Support