Customer Reviews for Samsung Galaxy Watch7 Smart Watch, Green, 44mm (SM-L310NZGAXAA)

Hey there LorieN75, Thank you for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy Watch7. We appreciate your feedback as we continue to make improvements on the functionality and performance of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We realize that transitioning to new devices can come with a bit of a learning curve. This is why we have a plethora of resources in place to make the transition as seamless as possible. We offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors, if any, that may be impacting your device. Let us know if you would like further assistance afterward by contacting Samsung Support. Thanks for being a faithful Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Watch7 https://www.samsung.com/us/watches/galaxy-watch7/ Reduced battery life on your Samsung smart watch https://www.samsung.com/us/support/troubleshooting/TSG01003232/ Product Manuals https://www.samsung.com/us/support/downloads/ YouTube Tutorials https://www.youtube.com/c/Samsung/playlists

Hey there Mike, Thank you for taking the opportunity to share your sentiments with us about your experience using the Samsung Galaxy Watch7. We appreciate your feedback as we continue to make improvements on the functionality and performance of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors, if any, that may be impacting your device. Let us know if you would like further assistance afterward by contacting Samsung Support. Thanks for being a faithful Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Watch7 https://www.samsung.com/us/watches/galaxy-watch7/ Reduced battery life on your Samsung smart watch https://www.samsung.com/us/support/troubleshooting/TSG01003232/

Aloha Showtune Lady, Thank you for taking the time to share your experience with using the Samsung Galaxy Watch7. We appreciate your constructive input as we improve our product line. Your Samsung smart watch isn't all cogs and gears - it's wires, processors, data chips, and software! And just like with any other smart device, the watch's software and apps will need to be updated every so often. Luckily, you can update both whether or not you have a phone! Please take a moment to review, "Update software and apps on your Samsung smart watch" to help resolve what you've described to be experiencing with your device. If you have any questions or if you would like any further assistance afterward, do not hesitate to contact Samsung Support. Thanks for choosing Samsung! - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Watch7 https://www.samsung.com/us/watches/galaxy-watch7/ Update software and apps on your Samsung smart watch https://www.samsung.com/us/support/answer/ANS10001571/

Hello Rmaz98, Thank you for taking the time to share your feedback with us regarding your experience using the Samsung Galaxy Watch7. We strive to provide our customers with exceptional experiences and quality products. Some Galaxy Watch7 features, particularly advanced health ones like ECG and sleep apnea detection, do not work with non-Samsung phones because they require the Samsung Health Monitor app, which is only available on Samsung devices. Other features, like reminders, certain calendar functions, and Samsung Find, also have limited functionality or are unavailable with other Android phones. Basic functions like fitness tracking, weather, and app/watch face installation typically work across different Android phones. If you would like to share additional feedback with us or if you would like any further assistance, please do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being a steadfast Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community You Tube Tutorials https://www.youtube.com/c/Samsung/playlists Product Manuals https://www.samsung.com/us/support/downloads/ Watch7 https://www.samsung.com/us/watches/galaxy-watch7/

Hello Old, Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch7. We appreciate your candor as we continue to improve the design and functionality of our product line. We understand that transitioning to a new device can come with a bit of a learning curve. This is why we have a wealth of resources in place to make that transition as seamless as possible. In fact, we offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. If you would like any further assistance after reviewing the resources shared, please feel free to reach out to Samsung Support. Thank you for being an unwavering Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community You Tube Tutorials https://www.youtube.com/c/Samsung/playlists Product Manuals https://www.samsung.com/us/support/downloads/