Customer Reviews for Samsung Galaxy Smart Ring - Size Before You Buy - Size 9, Titanium Gold (SM-Q509NZDAXAR)

Hey Disgruntled, Thank you for finding the time to share your feedback with us about your experience using the Samsung Galaxy Ring. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Most people have different ring sizes, and what may fit one person will not fit another. Luckily, you can order a Sizing Kit for the Galaxy Ring, so you can accurately select the ring size that fits your finger before purchasing the ring. If you would like to provide additional feedback with us or if you would like further assistance after checking out the resources shared below, feel free to contact Samsung Support. Thank you for being a staunch Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/ How to find the right size Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003279/ Introducing the Samsung Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003278/

Hey there Neff, Thanks for reaching out to share your sentiments with us about your experience using the Samsung Galaxy Ring. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices. The Galaxy Ring battery can last up to 7 days and if you combine that with a full cradle charge, you can get up to 14 days of battery life without plugging into an outlet! Feel free to check out, "Galaxy Ring won't charge" if you find that your device is no longer taking a charge. Please take a moment to check out the resources shared below to help resolve what you've described to be experiencing. Let us know if you have any questions or if you would like any further assistance by reaching out to Samsung Support afterward. Thanks for being a loyal Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Samsung Care Plus smsng.us/Samsung-Care-Plus Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/ Galaxy Ring Battery https://www.samsung.com/us/rings/galaxy-ring/#battery Galaxy Ring won't charge https://www.samsung.com/us/support/troubleshoot/TSG10003290/

Aloha GEC929, Thanks for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy Ring. We value your candor as we continue to make improvements on the durability and functionality of our product line. The Galaxy Ring has been designed to be durable, with its titanium casing providing a strong and resilient build that can withstand daily wear and tear. While its titanium build is scratch-resistant, minor scratches can still occur, especially on the black finish, though the concave design is intended to minimize this. The ring is also water resistant and suitable for activities like showering and swimming. Feel free to review the resources shared below to help resolve what you have described to be experiencing with your Galaxy Ring. If you would like further assistance afterward or if you would like any further assistance, please do not hesitate to contact Samsung Support. Thanks for being a devoted Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/ Introducing the Samsung Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003278/ How to find the right size Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003279/

Salutations PAM1, Thank you for reaching out to share your experience using the Samsung Galaxy Ring. We appreciate your feedback as we continue to improve our product line. The Samsung Galaxy Ring tracks key health and wellness metrics like sleep stages, heart rate, heart rate variability HRV, steps, calories, and skin temperature, providing a daily Energy Score for readiness, activity, and sleep analysis, plus features for women's health menstrual cycle tracking and workout detection like walking, running, and biking within the Samsung Health app. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Please feel free to check out the resources provided below to help resolve what you may be experiencing with your device. Feel free to contact Samsung Support afterward if you have any questions or if you would like any further assistance. Thank you for being a staunch Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/ How to charge the Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003281/ Keep track of your workouts with the Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003283/

Good day Nick, Thank you for taking the time to share your sentiments with us about your experience using the Samsung Galaxy Ring. The red and green LEDs are active sensors for blood oxygen and heart rate, which are crucial for detailed sleep analysis and energy scores. You can reduce the light intensity or temporarily disable specific measurements like blood oxygen in the Galaxy Wearable app to make them less bright and save some battery, though they typically turn off shortly after you take the ring off in the morning and sync. Feel free to check out the resources linked to help resolve what you have described to be experiencing with your device. If you would like further assistance afterward, do not hesitate to reach out to Samsung Support. Thanks for being a loyal Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/ Product Manuals https://www.samsung.com/us/support/downloads/

Aloha David, Thank you for finding the opportunity to share your sentiments with us about your experience using the Samsung Galaxy Ring. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices (Phones, Tablets, Watches, Buds, Rings & PCs). Our partners at UbreakIfix are also available to assist you with any repair needs you may have. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Please feel free to review the resources shared below to help resolve what you may be experiencing with your device. If you would like any further assistance afterward, please feel free to reach out to Samsung Support. Thank you for being a staunch Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Samsung Care Plus smsng.us/Samsung-Care-Plus UbreakIfix https://www.ubreakifix.com/ Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/ How to charge the Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003281/

Hey Manuks5, Thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy Ring. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Please feel free to review the resources shared below to help resolve what you may be experiencing with your device. If you have any questions for us afterward or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a trustworthy Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/ How to charge the Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003281/

Howdy Aaron, Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Ring. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Most people have different ring sizes, and what may fit one person will not fit another. Luckily, you can order a Sizing Kit for the Galaxy Ring, so you can accurately select the ring size that fits your finger before purchasing the ring. Due to the sensors inside the Galaxy Ring, your usual ring size may not be the best fit. Using the Sizing Kit is recommended before ordering your ring. Please feel free to check out the resources shared below to help resolve what you've described to be experiencing with your sizing. Let us know if you would like any further assistance by reaching out to Samsung Support at your leisure. Thank you for being a valued Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/ How to find the right size Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003279/