Customer Reviews for Samsung Galaxy Smart Ring - Size Before You Buy - Size 11, Titanium Black (SM-Q501NZKAXAR)

Greetings Chiboy78, Thank you for taking the opportunity to share your sentiments with us regarding your experience using the Samsung Galaxy Ring. We appreciate your candor as we strive to improve our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please feel free to check out the resources shared below to help resolve what you have described to be experiencing with your device. Do not hesitate to reach out to Samsung Support afterward if you have any questions or if you would like to further assistance with troubleshooting your device. Thanks for being a faithful Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/ Galaxy Ring won't charge https://www.samsung.com/us/support/troubleshoot/TSG10003290/ How to charge the Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003281/

Hello Subba, Thank you for sharing your thoughts with us about your experience using the Samsung Galaxy Ring. We appreciate your feedback as we strive to make improvements on the performance and functionality of our product line. The Galaxy Ring can track workouts automatically for supported activities like walking and running. The data collected can then be viewed in the Samsung Health app. To set up and enable this feature, go to the Galaxy Wearable app > Health settings > Activities to detect, then turn on auto-detection and choose which exercises to track. For non-supported workouts, it's recommended to manually start and stop the tracking in the Samsung Health app to ensure the most accurate data is being collected. We would be more than happy to assist you with what you may be experiencing with your device but we need more details regarding what may be occurring before we can do so. Please feel free to reach out to Samsung Support at your leisure if you would like any further assistance with troubleshooting your feature functionality. Thank you for being a valued Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/ Product Manuals https://www.samsung.com/us/support/downloads/ Keep track of your workouts with the Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003283/

Hello there Jptiger, Thank you for taking the time to share your feedback with us about your experience using the Samsung Galaxy Ring. We appreciate your critiques as we continue to improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to eligible devices. It's similar to an extended warranty plan and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please feel free to take a look at, "How to charge the Galaxy Ring" if you would like to learn more about the factors that may be impacting the life of your device. The Galaxy Ring automatically tracks your heart rate during exercise and you can view this data in the Samsung Health app. For more detailed tracking, start a specific workout from the Samsung Health app on your phone, which can also provide stats like pace and distance. You can also manually measure your heart rate anytime by using the "Measure" option in the Galaxy Wearable app. If you would like any further assistance after, please feel free to reach out to Samsung Support. Thanks for being a dedicated Samsung customer! - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Samsung Care Plus smsng.us/Samsung-Care-Plus Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/ How to charge the Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003281/ Product Manuals https://www.samsung.com/us/support/downloads/

Good day Ringstoppedworking, Thanks for taking the opportunity to reach out and share your feedback with us about your experience using the Samsung Galaxy Ring. We appreciate your candor as we strive to improve our product line. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please feel free to review the resources shared below to help resolve what you have described to be experiencing with your device. Reach out to Samsung Support afterward if you would like any further assistance or if you have any questions. Thanks for being a loyal Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/ Galaxy Ring won't charge https://www.samsung.com/us/support/troubleshoot/TSG10003290/ How to charge the Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003281/

Hello there Dwood178, Thanks for reaching out to share your sentiments with us about your experience using the Samsung Galaxy Ring. Wearing your Galaxy Ring along with your Galaxy Watch provides continuous and comprehensive health tracking, offers convenient charging options, and extends your Galaxy Ring's battery life by up to 30%. Your Galaxy Watch serves as the primary device, managing data from both, while the Ring acts as a backup, ensuring uninterrupted health insights even if one device is charging. This combination offers a more complete picture of your health and fitness data within the Samsung Health app. Your Galaxy Ring is awesome at tracking metrics like steps, distance, calories, heart rate, heart rate variability (HRV), blood oxygen, skin temperature, and sleep stages. It also provides an energy score, offers sleep coaching, tracks menstrual cycles, and automatically detects and records workouts like walking and running. Additional features include gesture control for phone functions like dismissing alarms or taking photos, wireless charging, and integration with the Samsung Health app for personalized insights, all without the need of a subscription! In order to ensure that your Galaxy Ring remains in its pristine working condition, after exposure to liquids other than clean water (such as coffee, beverages, soapy water, oils, perfumes, and chemicals such as sunscreen, hand sanitizer, and cosmetics), please rinse the Ring with clean water, wipe with a soft, clean cloth, and dry thoroughly before use to maintain water resistance. The Galaxy Ring battery can last up to 7 days and if you combine that with a full cradle charge, you can get up to 14 days of battery life without plugging into an outlet! Feel free to check out, "Galaxy Ring won't charge" if you find your device no longer taking a charge. Please check out the resources shared below. Let us know if you have any questions or if you would like any further assistance by reaching out to Samsung Support afterward. Thanks for being a valued Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/ Galaxy Ring Battery https://www.samsung.com/us/rings/galaxy-ring/#battery Galaxy Ring won't charge https://www.samsung.com/us/support/troubleshoot/TSG10003290/

Hello, thank you for your review. We are here to help. Please contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. We look forward to hearing from you!

Hi Ulysses, Thanks for taking the opportunity to reach out and share your feedback with us about your experience using the Samsung Galaxy Ring. We appreciate your candor as we strive to improve our product line. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. A good night’s rest is crucial for feeling and staying healthy, and the Galaxy Ring can make sure you’re receiving the best sleep possible. Your ring will analyze your sleep, including your blood oxygen and skin temperature, and provide useful data in the Galaxy Wearable and Samsung Health apps on your phone. Before starting, make sure your Galaxy Ring is connected to the Galaxy Wearable app. If gestures aren't working while wearing your Galaxy Ring, you may need to double check that they've been enabled in the Galaxy Wearable app. Your phone must be running One UI 6.1.1 or above as well. Feel free to review the resources shared below to help resolve what you have described to be experiencing with your device. Reach out to Samsung Support afterward if you would like any further assistance. Thanks for being a valued Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/ Galaxy Ring won't charge https://www.samsung.com/us/support/troubleshoot/TSG10003290/ How to charge the Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003281/ Track your sleep with the Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003282/