Customer Reviews for Samsung Galaxy Smart Ring - Size Before You Buy - Size 7, Titanium Gold (SM-Q507NZDAXAR)

Howdy Jayce, Thanks for providing us with detailed feedback regarding your experience using the Samsung Galaxy Ring. We appreciate your constructive input as we improve our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to your eligible devices. It's like extended warranty and an insurance package coupled together to provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please feel free to check out the resources shared below to help resolve what you have described to be experiencing with your device. Let us know if you have any questions afterward or if you'd like any further assistance by reaching out to Samsung Support. Thanks for choosing Samsung! - Debra Samsung Support smsng.us/Samsung-Support Warranty Info smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Samsung Care Plus smsng.us/Samsung-Care-Plus UbreakIfix https://www.ubreakifix.com/ Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/ Galaxy Ring won't charge https://www.samsung.com/us/support/troubleshoot/TSG10003290/ How to charge the Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003281/

Hi Chuck, Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Ring. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. You'll need both the Galaxy Wearable and the Samsung Health app on your Android phone to take advantage of the full experience, as the ring syncs its insights through them. If you have any questions for us or if you would like any further assistance, please feel free to contact Samsung Support. We're happy to assist you in any way that we can! Thank you for being a cherished Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/ Introducing the Samsung Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003278/ Product Manuals https://www.samsung.com/us/support/downloads/

Hello DonCorneo67, Thank you for sharing your sentiments with us about your experience using the Samsung Galaxy Ring. Your constructive feedback allows us to make improvements on our devices. The Galaxy Ring offers comprehensive health tracking (sleep, heart rate, activity, blood oxygen, skin temp, stress), personalized wellness insights via Galaxy AI in the Samsung Health app, and features like a daily readiness "Energy Score," cycle tracking, gesture controls (for camera/alarms), and "Find My Ring" functionality, all with up to 7-day battery life and no subscription fee, all within a water-resistant titanium design. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Samsung Support. We're always listening and working toward a better experience for our customers. Thanks for being a loyal Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/ Introducing the Samsung Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003278/

Hi Samsunguser1987, Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Ring. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please ensure that your Galaxy Ring is being worn correctly with the embossed line on your palm side and make sure its also snug to your digit. Your device should not fit too tightly or loose. Also, check out your paired smartphone's settings in regard to memory and battery. Lastly, performing a cache clear or even reinstalling the apps can also help resolve what you have described. Feel free to check out the resources shared below and let us know if you have any questions afterward by reaching out to Samsung Support. Thank you for being a loyal Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/ Track your sleep with the Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003282/

HI Wprati, Thanks for taking the opportunity to contact us about your experience with the Samsung Galaxy Ring. We strive to provide our customers with exceptional experiences and quality products. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Galaxy Ring battery can last up to 7 days and if you combine that with a full cradle charge, you can get up to 14 days of battery life without plugging into an outlet! Feel free to check out, "Galaxy Ring won't charge" if you find your device no longer taking a charge. Please keep in mind that frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts as well as environmental factors like temperature, network environment, and signal strength can also affect battery life. Please do not hesitate to reach out to Samsung Support after reviewing the resources linked below if you would like any further assistance. Thank you for being a steadfast Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Galaxy Ring Battery https://www.samsung.com/us/rings/galaxy-ring/#battery Galaxy Ring won't charge https://www.samsung.com/us/support/troubleshoot/TSG10003290/

Good day Hojo4656, Thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Ring. We appreciate your candor as we make every effort to improve the performance and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+, available to eligible devices, that would offer the ultimate peace of mind when it comes to protecting your investment. Your Galaxy Ring needs to be snug but not too tight, and the sensors should be properly positioned on the palm side of the hand. Please feel free to review, "Track your sleep with the Galaxy Ring" to help resolve what you may be experiencing with your tracking features on your device. Feel free to check out the resources linked below when you can and let us know if you would like any further assistance afterward. We're always happy to help! Thank you for being a valued Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Samsung Care Plus smsng.us/Samsung-Care-Plus Product Manuals https://www.samsung.com/us/support/downloads/ YouTube Tutorials https://www.youtube.com/c/Samsung/playlists Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/ Track your sleep with the Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003282/

Greetings Starmint, Thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy Ring. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty on your product for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices. Our partners at UbreakIfix are also available to service your device if you would like to make an appointment for repairs. The Galaxy Ring battery can last up to 7 days and if you combine that with a full cradle charge, you can get up to 14 days of battery life without plugging into an outlet! Feel free to check out, "Galaxy Ring won't charge" if you find your device no longer taking a charge. Please keep in mind that frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts as well as environmental factors like temperature, network environment, and signal strength can also affect battery life. Please feel free to review the resources shared below and let us know afterward if you would like any further assistance by contacting Samsung Support. We're always happy to help! Thank you for being a valued Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Samsung Care+ smsng.us/Samsung-Care-Plus UbreakIfix https://www.ubreakifix.com/ Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Galaxy Ring Battery https://www.samsung.com/us/rings/galaxy-ring/#battery Galaxy Ring won't charge https://www.samsung.com/us/support/troubleshoot/TSG10003290/