Customer Reviews for Samsung Galaxy Book5 Pro 360 16" 2-in-1 Ultrabook, Copilot+ PC, Intel Core Ultra 7, 16GB RAM, 1TB SSD, Windows 11 Home
Item # : IM1NS0566
Model # : NP960QHA-KG1US
Graphics card
Intel® Arc™ 140V
Display
2880 x 1800 resolution
Hard Drive
1TB SSD
Memory
16GB RAM LPDDR5X
Processor
2.2 Ghz Intel Core Ultra 7 processor
Operating System
Windows 11
Price is $1,899.99
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Over 30
287 reviews
Most helpful positive review
Posted Nov 20, 2025
This product has great features
I love how resourceful galaxy Ai is and how this computer is so easy to learn and use. I also l I very how fast streaming games, movies, and videos are.
VS
Most helpful critical review
Posted Aug 29, 2025
Broken Screen - Avoid please please
Purchased on 15th Aug 2025 Screen broke on 25th Aug 2025
Touch Screen Broken in 10 days - cannot describe how shocked I am.
after closing the laptop, it was a normal pickup from desk by 2 hands nothing else and nothing in middle of the screen which can break the screen.
20+ years working - after using top models from other vendor products top touch screen laptops with...
Touch Screen Broken in 10 days - cannot describe how shocked I am.
after closing the laptop, it was a normal pickup from desk by 2 hands nothing else and nothing in middle of the screen which can break the screen.
20+ years working - after using top models from other vendor products top touch screen laptops with...
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Muffin89
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Nov 20, 2025
This product has great features
I love how resourceful galaxy Ai is and how this computer is so easy to learn and use. I also l I very how fast streaming games, movies, and videos are.
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Verified Buyer
Reviewed at:
Samsung US
Posted Nov 19, 2025
Very good
Very fast and powerful, it turns on very fast. Run the games very well.
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Eddie D
Verified Buyer
Reviewed at:
Samsung US
Posted Nov 14, 2025
Top Notch Versatility and Build Quality
I have owned tablets and laptops of varying screen sizes and I found the 16' to be perfect. The versatility of the Book5 Pro 360 is impressive. You want a laptop? No problem, you got one. You want a tablet? No problem. Just flip the screen all the way over and you got one. The screen is bright and very clear. The body of the device itself is tough and sturdy. Definitely...
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Zeev
Verified Buyer
Reviewed at:
Samsung US
Posted Nov 11, 2025
Galaxy Book5 Pro 360 16" Intel® Core™ Ultra 7 1Tb
Love this laptop, its fast, excellent high end finishes, love the conectivity between the Galaxy ecosystem, I can easily connect to my z fold 5 and share screen, documents, pictures, make calls, everything you can imagine, and the versatility of using it as a tablet is also great along with the S-pen. Great for everything personal and business.
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Karla Rose
Verified Buyer
Reviewed at:
Samsung US
Posted Nov 11, 2025
Best laptop
I really enjoy this Galaxy book! It has many great features, so I highly recommend it!
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Traybelle
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Nov 11, 2025
The best laptop ever
I love everything about this laptop. It is fast, the features are amazing, it does everything Galaxy says it does and even more. Is the best addition to all of my Galaxy products that I already use.
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Leli2929
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Nov 11, 2025
Greatest Product for Editing
I have used galaxy AI it's a great feature to use when making content videos.
It's one of the greatest and best laptops that I have purchased. I been learning new ways to create content videos and also editing videos for content creating.
It's one of the greatest and best laptops that I have purchased. I been learning new ways to create content videos and also editing videos for content creating.
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Amadeus
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Nov 11, 2025
Amazing for College
I was skeptical to purchase a Samsung laptop originally because I heard bad reviews about the earlier models like the book 3 compared to apples mac. However, none of those claims are true. The battery lasts me all day if not 2-3 days even with it limited to 80% charge. It really fast, has more than enough ram for a school laptop for Networking and Engineering, and it al...
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Ely boy
Reviewed at:
Samsung UK
Posted Nov 9, 2025
Student
I love Samsung products and almost everything from Samsung but their laptops are not making it to the top 10.
The PC is great- I must say that, but it have to be within the top 10 in the world.
Please I want to be in the Galaxy ecosystem but the laptop is not making my ecosystem strong, I think they should work on their laptops as their phones are
The PC is great- I must say that, but it have to be within the top 10 in the world.
Please I want to be in the Galaxy ecosystem but the laptop is not making my ecosystem strong, I think they should work on their laptops as their phones are
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Response from Staples :
Thanks for taking the time to share your review, Ely! We're so pleased to hear that you're enjoying your Galaxy Book5 Pro 360 overall.
The Galaxy Ecosystem enables connected experiences between Galaxy devices, and your laptop is compatible with this. You can find out more right here: https://www.samsung.com/uk/mobile/connected-experience/
The above link will help answer any questions you have regarding using the Ecosystem. We're super excited for you to try out the effortless connectivity modes! ^EW at Samsung Support
Evoltobor_BazaarVoice_1, November 9, 2025
Kingissy6
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Nov 9, 2025
This product is an awesome machine with great tool
Galaxy AI is a tool that comes with this product and makes it so much easier to navigate and accomplish many daily tasks. This is the way to go if your gonna spend your hard earned money .
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Verified Buyer
Reviewed at:
Samsung US
Posted Nov 6, 2025
the perfect tool
i love how easy set up was when i first got it. Now i use it pretty daily for work and other activities, and love that my phone automatically syncs to it so i can do all things on my phone and computer from my PC
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Jenifer
Verified Buyer
Reviewed at:
Samsung US
Posted Oct 29, 2025
Perfect laptop
So far I love it. Super fast! It has a large track pad and holds a good charge.
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Yusuke the one
Reviewed at:
Samsung US
Posted Oct 29, 2025
amazing display,and performance
Absolutely magnificent design with the crispiest graphics I have ever seen. Samsung, you are the goat. Let these haters know who the best is.
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Paradice Binata
Verified Buyer
Reviewed at:
Samsung US
Posted Oct 28, 2025
Samsung Intelligence
I recently purchased the Samsung Galaxy Book5 Pro 360 (16", Intel® Core™ Ultra 7, 1TB, Gray), and I couldn’t be more pleased! The performance is lightning-fast, the display is stunning, and the 360° flexibility fits perfectly with my on-the-go lifestyle. The sleek gray finish adds a touch of elegance, and the generous 1TB storage gives me all the space I need for work a...
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Sridhar
Reviewed at:
Samsung US
Posted Oct 27, 2025
For Galaxy
Ultimate performance 👏 amazing display 👏 power processor , storage is good and samsung dex is awesome 😍
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Ryanblk2000
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Oct 23, 2025
Samsung Book4 360 Pro" from 2025
Samsung Book4 360 Pro" from 2025 exist, as this appears to be a misnomer, there are reviews available for both the 2024 Galaxy Book4 Pro 360 and the 2025 Galaxy Book5 Pro 360. Both are premium 2-in-1 laptops highly praised for their exceptional displays and long battery life and efficiency cup processing power
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bruce wayne33
Reviewed at:
Samsung UK
Posted Oct 22, 2025
great laptop
fantastic laptop , every thing is refined to a high standard , fast and reliable and great battery life, fantastic screen , quite as a mouse and best purchase of 2025 , having 360 touch screen screen is a very very nice touch
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Response from Staples :
We're thrilled to hear that you're enjoying your Galaxy Book5 Pro 360, Bruce.
The premium design is so sleek and stylish. The performance is strong for all of your tasks and workloads, whilst the battery is one of the laptop's most impressive features, delivering excellent longevity.
The display brings you vibrant and accurate colours, deep blacks, and a smooth refresh rate. Meanwhile, the 360-degree hinge allows the display to be folded completely back, transforming the laptop into a tablet!
Many thanks for taking the time to write your five star review. Your feedback means the world to us!^EW at Samsung Support
October 23, 2025
MSPswede
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Oct 20, 2025
Samsung does it again!
Just replaced my 4 yo Galaxy Book2 with a new Galaxy Book5 and am very pleased! Beautiful display, integrates with my Galaxy phone and tablet via Dex, and helps me up my game with Galaxy AI.
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Verified Buyer
Reviewed at:
Samsung US
Posted Oct 14, 2025
Loving My Galaxy
Love my new Galaxy and all of the features. Still learning them, but it is really helping me with my education.
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John
Verified Buyer
Reviewed at:
Samsung US
Posted Oct 14, 2025
Excellent Laptop
The performance and graphics are excellent as is its user-friendliness.
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