Customer Reviews for Samsung Galaxy Book5 Pro 360 16" 2-in-1 Ultrabook, Copilot+ PC, Intel Core Ultra 7, 16GB RAM, 1TB SSD, Windows 11 Home
Item # : IM1NS0566
Model # : NP960QHA-KG1US
Graphics card
Intel® Arc™ 140V
Display
2880 x 1800 resolution
Hard Drive
1TB SSD
Memory
16GB RAM LPDDR5X
Processor
2.2 Ghz Intel Core Ultra 7 processor
Operating System
Windows 11
Price is $1,899.99
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Over 30
172 reviews
Most helpful positive review
Posted Oct 11, 2024
Pretty and Sleek
Recently got it this week. The design is very sleek and thin, comparable to my 24 ultra in a phone case, that is how thin it is! The screen is durable and is not flexible. The rotation from laptop to tablet is very smooth. I enjoy the ability to split windows smoothly. The pen does not insert but it has a spot on the outside that it sticks to by a magnet. Operationally...
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VS
Most helpful critical review
Posted Nov 3, 2024
Nope..
Recieved defective device. Bluetooth wouldn't work. Start screen kept popping up and not going away. Wifi stopped working after doing hard reset that your techs told me to do. Now I'm being told it can't be replaced it has to be returned.. it could take 10 days after samsung gets it to get my refund. Mind you they double charged me and I'm currently waiting on 2700 to b...
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Joyceraw
Reviewed at:
Samsung
Posted Aug 13, 2025
Love, love, love!
I absolutely love my new Galaxy Book5 Pro 360. I upgraded from the Galaxy Book Pro 360 15 inch. This is really an upgrade. The look and feel is premium. The speed and performance is second to none. It is money well spent.
0up votes 0
0down votes 0
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Skinny
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung
Posted Aug 11, 2025
The phone has great features
Galaxy AI is something that everyone should get and use
0up votes 0
0down votes 0
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ElvisfromJacksonHeights82
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung
Posted Aug 7, 2025
The best in its class
The new Galaxy AI features for the millions of pictures of my wife that I have to edit into beautiful masterpieces, because I'm her personal photographer is great and easy to use.
0up votes 0
0down votes 0
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metroplex2077
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung
Posted Aug 7, 2025
Excellent device, except for some aspects
First, I will talk about what I love about this device.
I love that this device is really fluent, really fast, and do not make a lot of fan noices. I also love how it connects through other galaxy device through multo control and second screen, and lets not forget the camera and storage share, they are really good when it comes to use 2 or more galaxy devices. Additio...
I love that this device is really fluent, really fast, and do not make a lot of fan noices. I also love how it connects through other galaxy device through multo control and second screen, and lets not forget the camera and storage share, they are really good when it comes to use 2 or more galaxy devices. Additio...
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0up votes 0
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Jaytee
Reviewed at:
Samsung
Posted Aug 7, 2025
Great laptop
The screen on this laptop is fantastic. If I had one complaint it would be that the touchpad is too large . It interferes with typing and is too far away from the keyboard
0up votes 0
0down votes 0
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Amin
Reviewed at:
Samsung
Posted Aug 7, 2025
Screen live translation
We need an update for Google Live Translate, like the S25 Ultra. I need to translate the whole screen.
0up votes 0
0down votes 0
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Robert Sisson
Reviewed at:
Samsung
Posted Aug 7, 2025
DONT BUY THIS FLIMSY LAPTOP WITH A LOUSY WARRANTY.
Great product until the screen cracked for no reason. Screen crack is not noticeable when screen is on, but clearly visible when powered off. Retired lawyer that treats all my electronics with extreme care. Being device was only 7 mo old and not used more than a half dozen times, I called customer care. They generated a service ticket. I was told that if there was no ph...
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0up votes 0
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Ilovebolarinwa
Reviewed at:
Samsung
Posted Aug 6, 2025
Preview
I love the preview and I am looking forward to a purchase ☺️
0up votes 0
0down votes 0
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KingMee
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung
Posted Aug 4, 2025
I love the sleepless of the screen
I personally used this labtop to stream movies and TV shows. The picture is great, the sound quality is awesome, along with the HD enhancements which are to die for.
1up votes 1
0down votes 0
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HermanG
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung
Posted Aug 4, 2025
New Galaxy Book5 Pro 360 Laptop
I am so loving my new laptop (received as a graduation gift). Not only is it touch screen, but image quality is sharp and the hardware is sleek. I love using it to watch my favorite TV shows and kdramas. It's quick and easily connects to any Bluetooth device. I only have 1 complaint, and that is that the laptop is kind of heavy. But its weight makes sense for its size.
1up votes 1
0down votes 0
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Gmpbug1989
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung
Posted Aug 4, 2025
Great product
I love this new galaxy product. It works wonders. I love it!
1up votes 1
0down votes 0
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Beast1989
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung
Posted Aug 1, 2025
This product has really good features
I love the AI because it makes things a lot easier to use.
I use the laptop a lot for school and gaming. So much you can do and love the fact that it is easy friendly
I do recommend for a lot of people to get the samsung laptop due to its aspects, abilities.
I use the laptop a lot for school and gaming. So much you can do and love the fact that it is easy friendly
I do recommend for a lot of people to get the samsung laptop due to its aspects, abilities.
1up votes 1
0down votes 0
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Akita1
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung
Posted Jul 31, 2025
Amazing quality
Never had issues with performance and the whole feel of the laptop is slick, modern and simply perfect
1up votes 1
0down votes 0
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Mindy
Reviewed at:
Samsung
Posted Jul 31, 2025
LOVE IT and Have been waiting to get it
Love the layout and the way the machine runs. I also love that it can be used as a tablet but I have not mastered that part yet LOL. The only thing I can say I do not care for is that it forces you to use edge for your browser but I will survive.
All the features are as described and even better interface.
All the features are as described and even better interface.
0up votes 0
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Love2dhop
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung
Posted Jul 30, 2025
This is perct for school
I use mine for school and I would really love my own
2up votes 2
0down votes 0
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KingRound83
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung
Posted Jul 30, 2025
Great model and brand
I really need this computer so i can do everything like blogging, streaming, content creator and store my notes and media, and this the perfect device to do it on.
1up votes 1
0down votes 0
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Love4shop
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung
Posted Jul 29, 2025
Computer and me
I would recommend it to others.It gets the job done. They keep what is large and the sound is good on youtube.
1up votes 1
0down votes 0
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Lakshitha98
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung
Posted Jul 28, 2025
It is a great laptop with a plenty of features
I love my galaxy book 5 pro 360 laptop, since I can use it as both a laptop and a tablet. It comes with an excellent display with touch screen features and a free stylus as well. It's easy to connect with my S25 ultra and quickshare my files between the devices. It comes with a good Ram and better graphics which never let you down in any condition.
4up votes 4
0down votes 0
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SamsungWarrior
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung
Posted Jul 28, 2025
This machine is a beast
This laptop can handle any job. I use it for school and work. The integrated Galaxy AI feature helps with just about anything. From touching up photos to giving ideas to weekly menu. So it's the limit. Compact, light and super easy to function. I love this laptop!
2up votes 2
0down votes 0
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BlueBeach
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung
Posted Jul 28, 2025
Great features
I love this laptop, screen is amazing and running so fast. I recommend it 100 %
0up votes 0
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