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Customer Reviews for StarTech 1' 1 Port Professional USB to Serial Adapter Cable With COM Retention, Black

StarTech 1' 1 Port Professional USB to Serial Adapter Cable With COM Retention, Black
Item # : IM1Q21154
Model # : ICUSB2321X
  • USB
  • Cable length: 1'
Price is $54.51
Free delivery by Wed, Nov 19
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Over 30
1.9
10 reviews
5 star
10%
4 star
10%
3 star
10%
2 star
0%
1 star
70%
Most helpful positive review
Posted Sep 11, 2024
Compatibility
Rev 2 is now compatible with Windows 10. However, Windows 11 is unsupported. Good product overall, just slacking on compatibility
VS
Most helpful critical review
Posted Aug 26, 2021
does not work on windows 10
nothing on the packaging alerted me to NOT WORKING with windows 10
Most recent reviews
IamIT
Reviewed at:
startech.com
Posted Sep 11, 2024
Compatibility
Rev 2 is now compatible with Windows 10. However, Windows 11 is unsupported. Good product overall, just slacking on compatibility
0up votes 0
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mike TPMS
Reviewed at:
startech.com
Posted Aug 26, 2021
does not work on windows 10
nothing on the packaging alerted me to NOT WORKING with windows 10
0up votes 0
0down votes 0
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Response from Staples :
We are sorry to hear that you experienced difficulty with ICUSB2321X. Unfortunately, ICUSB2321X Rev 1 is not compatible with Windows 10 as outlined in the technical specifications page for this product. For Windows 10 support, a Rev 2 model is required. One of our technical advisors will be reaching to gather information about your setup, and see if we can help resolve the issue you are seeing.
Barrington, August 30, 2021
Fliptronics
Reviewed at:
startech.com
Posted Jul 30, 2021
No window 10 support, don't buy!!
Unless the specifications said that windows 10 is supported, there are no drivers available. We bought 2 of these useless pieces of converters for a lot of money. You will get a call of us. We want an immediate solution for an equivalent replacement. Professional no way.
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Dougbert78
Reviewed at:
startech.com
Posted May 20, 2020
Not support for Windows 10
Totally unacceptable that Startech doesn't have updated drivers for an OS that is now 5 years old and Microsoft is committed to solely supporting now that windows 7 is going defunct. Put out an updated driver for this already!
0up votes 0
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timmy 22
Reviewed at:
startech.com
Posted Mar 18, 2020
dose not work anymore
need help my icusb2321x will not work now with windows 10
0up votes 0
0down votes 0
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Response from Staples :
It's important to us that our customers have a positive experience with our products and we're sorry to hear that our ICUSB2321X is no longer working for you. This adapter is not supported in Windows 10 but you may be able to install the drivers if you disable driver signature enforcement in Windows. If this does not allow the drivers to install or if you're not able to disable this setting, we recommend looking at a different USB to Serial adapter such as our ICUSB2321F which uses an FTDI chipset and has Windows 10 support.
Matt, March 19, 2020
rs323sucks
Reviewed at:
startech.com
Posted Mar 17, 2020
Does not work with Windows 10
Worked fine with Windows 7, but purchased a new PC with Windows 10 and found that I can no longer do my job as this adapter does not work with Windows 10. Seems like updating the drivers would not have been impossible, as every other piece of technology works.
0up votes 0
0down votes 0
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Response from Staples :
We apologize for the difficulties you're experiencing with our ICUSB2321X. This adapter is not supported in Windows 10 however you may be able to install the drivers by disabling Driver Signature Enforcement. If this does not work, we recommend looking at a different adapter for Windows 10 compatibility, such as our ICUSB2321F.
Matt, March 19, 2020
Jim from Resonate
Reviewed at:
startech.com
Posted Mar 4, 2020
Purchased by my company It will not work at all on Windows 10 the drivers are not recognised (unsigned) and will not load. Unusual for Startech to provide such a product without a platform use warning - ie not compatible with Windows 10
0up votes 0
0down votes 0
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Response from Staples :
Hello Jim, We apologize for the difficulties you're experiencing with our ICUSB2321X. This adapter is not supported in Windows 10 but we're reaching out directly using the email address provided to see if we can get this working or help you find a viable replacement option.
Matt, March 5, 2020
MARIAN H
Reviewed at:
staples.ca
Posted Dec 17, 2018
le cable fait bien son travaill mais mon zip drive ne veut pas fonctionner
0up votes 0
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Paula K.
Posted Apr 11, 2014
Terrible
Bought this and the first time I tried it it didn't work at all and never worked after trying it multiple times. Returned for a refund. Only gave it one star becaue it won't let me leave it blank.
0up votes 0
0down votes 0
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