Customer Reviews for OtterBox Defender Series Pro Phone Case for Samsung Galaxy S25 Ultra, Shock Absorbing, Black (77-97566)
OtterBox Defender Series Pro Phone Case for Samsung Galaxy S25 Ultra, Shock Absorbing, Black (77-97566) is Out of stock
Item # : IM1S37842
Model # : 77-97566
- Rugged case built for the Samsung Galaxy S25 Ultra, offering advanced protection for high-performance devices.
- Made from sturdy plastic in a classic black color for reliable protection and a sleek look.
Price is $64.99
301 reviews
Most helpful positive review
Posted Dec 31, 2025
Case
I bought two phone caaes. Love them both. Fits well.
VS
Most helpful critical review
Posted Nov 26, 2025
vb
garbage. vvv. garbage
Anon
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 31, 2025
Does not work well with screen protectors
This case does not work well with screen protectors. The case causes the screen protector to come off. It's very annoying because it messes with the quality of the front camera. I am currently searching for a different case that will protect my phone and not cause the screen protector to come off.
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Response from Staples :
Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this!
January 2, 2026
Jon C
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 31, 2025
Case
I bought two phone caaes. Love them both. Fits well.
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Cologurl
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 31, 2025
Durable easy to install wish there were more color
Durable easy to install wish there were more color and design options and that free clip was an option at time of purchase
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Michelle
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 26, 2025
The best case ever
Otterbox is the only phone case that I have ever used on my phones. It protects them like no other case. I have dropped my phone some many times and my phone is still perfect, no cracked screens or any other damages. I just purchased a brand new Galaxy phone and I made sure that I purchased my OtterBox phone case to come in before my phone did.
If you want a perfect c...
If you want a perfect c...
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Mitch
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 22, 2025
Strong, reliable, and replacable when damaged
Love my otterbox cases! I've been using them for the last 16+ years on all my devices!
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Celena pettie
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 20, 2025
I give 3 stars
My husband had his case for 2days or less dropped it at the gym on rubber type floor and the case broke . Not made from strong materials anymore. Very disappointed.
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Response from Staples :
Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this!
December 22, 2025
Mr Eli G
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 15, 2025
Samsung 25 holster
Holster for samsung s25 ultra holster poor quality
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Response from Staples :
Hello! The design of the holster is created to work with the new design of the Samsung Galaxy S25 series of devices and button placements. If you are still experiencing issues, please contact our customer service team and we are more than happy to assist with this!
December 16, 2025
Midwestern Field hand
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 13, 2025
New phone, and I've always relied on Otterbox.
Great fit, very secure . Once the phone is encased, the fit with the holster is not as secure than with my previous phone models. Have had to wrap with a rubber band.
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Response from Staples :
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation.
December 15, 2025
Carl H
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 5, 2025
Great product!
I love the Otterbox Defender cases. They fit well, they're super durable, and priced fairly. I've dropped, stepped on, and even thrown my phone a few times with no issues.
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J A J
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 2, 2025
Defender Pro Case
Working great for me. Much better than the competition cades.
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Christina
Verified Buyer
Reviewed at:
otterbox.com
Posted Nov 26, 2025
PURPLE COVER
The Color Fades & Looks Dirty. The Black Cover Is Amazing Along With The FREE HOLSTER
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Response from Staples :
We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
December 1, 2025
ROLl
Verified Buyer
Reviewed at:
otterbox.com
Posted Nov 26, 2025
vb
garbage. vvv. garbage
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Response from Staples :
Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this!
December 1, 2025
Amanda
Verified Buyer
Reviewed at:
otterbox.com
Posted Nov 24, 2025
Hummm
I ordered the case and screen protector, and must day thank you I love it. However the reason I love it is, I accidentally took a fall out of a 53 foot dry trailer, and had my phone in my back pocket. Landed on my phone. The screen protector broke but it did its job in protecting the phone. No damage to the phone.
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Fred
Verified Buyer
Reviewed at:
otterbox.com
Posted Nov 22, 2025
Ultra 25/ Otterbox
This case is indestructible. They at times may appear bulky BUT they are built to last and protect unlike others.
This phone and protective case belong with each other.
This phone and protective case belong with each other.
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John Emmons
Verified Buyer
Reviewed at:
otterbox.com
Posted Nov 14, 2025
Best protection for your phone.
Protects the phone if you drop it, while making it easier to hold to so you don't drop it in the first place.
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wisemom992
Verified Buyer
Reviewed at:
otterbox.com
Posted Nov 3, 2025
Case wonderful and so Purple
The case is wonderful and so purple fits my phone perfectly
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Grandbear1952
Verified Buyer
Reviewed at:
otterbox.com
Posted Oct 25, 2025
Otterbox is the way to go
I really like the otterbox. My luck with phones isn't very good but it has already is already saved my galaxy twice already
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MaryL
Verified Buyer
Reviewed at:
otterbox.com
Posted Oct 23, 2025
Otter Box for Samsung Ultra
Great case! Good feel. You know your phone is protected.
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Corina G
Verified Buyer
Reviewed at:
otterbox.com
Posted Oct 15, 2025
Clip Holster
It did not go well. This is the second Otterbox clip Holster that didn't even last me 30 days.😑
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Response from Staples :
Hello Corina! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
October 16, 2025
Mike Hiebert
Verified Buyer
Reviewed at:
otterbox.com
Posted Oct 13, 2025
Disappointed Fully
I ordered this and was very disappointed as it didnt come with the belt holster. And it was very over priced. Which was shocking as it was from your actual manufacturing plant.
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Response from Staples :
Hello Mike! With our ongoing sustainability efforts, we have made the decision to remove holsters from the packaging. However, we still include a QR code in every box to redeem for the Defender Holster accessory. If you need assistance with getting a holster, please contact our customer service team and we are more than happy to assist with this via chat!
October 14, 2025