Customer Reviews for Samsung Galaxy Smart Ring - Size Before You Buy - Size 15, Titanium Silver (SM-Q515NZSAXAR)

Good day Elphoche, Thanks for choosing to share your thoughts with us about your experience using the Samsung Galaxy Ring. We appreciate your feedback as we improve our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It provides protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Please feel free to review the resources shared below to help resolve what you may be experiencing with your device. If you have any questions for us afterward or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a cherished Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Samsung Care Plus smsng.us/Samsung-Care-Plus Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/ How to charge the Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003281/

Howdy Nenu, Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Ring. We appreciate your candor as we continue to make improvements on the functionality and performance of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to eligible devices. It's similar to an extended warranty plan and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. Without having any details available regarding what you may be experiencing with your Galaxy Ring and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support if you would like any further assistance with troubleshooting your device. Thank you for being a valued Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Samsung Care Plus smsng.us/Samsung-Care-Plus Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/ Track your sleep with the Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003282/ Keep track of your workouts with the Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003283/

Aloha, Thanks for providing us with detailed feedback regarding your experience using the Samsung Galaxy Ring. Your critiques provide valuable insights that will assist us with improving our product line. If your Galaxy S25 Ultra is stuck on "Your Setup is Ready" after pairing the Galaxy Ring, try restarting the phone and ring, checking the Galaxy Wearable app for prompts, ensuring the ring is charged and contacts are clean, and if needed, perform a factory reset on the ring via the case button or within the app to force the setup process to continue. If you would like any further assistance afterward, please feel free to contact Samsung Support at your earliest convenience. Thank you for choosing Samsung! - Debra Samsung Support smsng.us/Samsung-Support Warranty Info smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/ Reset the Galaxy Ring to connect to a new phone https://www.samsung.com/us/support/answer/ANS10003284/

Howdy, Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Ring. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. When you purchase directly from Samsung, a sizing kit is sent to you at no cost during the Ring purchase process. Also, please note that only one Sizing Kit per order number will be provided free of charge, no matter how many rings you purchase. Please do not hesitate to review the resources provided below to help resolve what you may be experiencing with your device fit. If you would like to share additional feedback with us regarding the Galaxy Ring or if you would like any further assistance, please feel free to reach out to Samsung Support at your leisure. Thank you for being a steadfast Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Info smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/ How to find the right size Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003279/

Good day Mjones332, Thanks for taking the opportunity to contact us about your experience using the Samsung Galaxy Ring. We're taking action to improve the functionality and performance of our product line, based on feedback like yours. As you know, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Please feel free to review the resources shared below to help resolve what you may be experiencing with your device. Let us know afterward if you have any questions or if you would like any further assistance by reaching out to Samsung Support. We're always happy to listen and work toward a better experience for our customers. Thanks for being a valued Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Samsung Care Plus smsng.us/Samsung-Care-Plus UbreakIfix https://www.ubreakifix.com/ Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/ How to charge the Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003281/

Hello Mrsbeetle, Thank you for taking the time to share your feedback with us regarding your experience using the Samsung Galaxy Ring. We appreciate your constructive input as we improve our product line. Samsung provides a 12-month warranty on your Galaxy Ring for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to your eligible devices. It's similar to extended warranty and an insurance package that's coupled together to provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please take a moment to review the resources shared below to assist you with resolving what you may be experiencing with your battery life. Please let us know if you have any questions for us or if you would like any further assistance by reaching out to Samsung Support at your earliest convenience. Thanks for being a staunch Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Info smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/ Samsung Care Plus smsng.us/Samsung-Care-Plus UbreakIfix https://www.ubreakifix.com/ Galaxy Ring won't charge https://www.samsung.com/us/support/troubleshoot/TSG10003290/ How to charge the Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003281/

Good day Damania, Thank you for taking the time to share your experience with using the Samsung Galaxy Ring. Your valuable input is appreciated. Samsung provides a 12-month warranty on your Galaxy Ring for manufacturing defects in materials and workmanship. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please take a moment to review the resources shared below to assist you with resolving what you may be experiencing with your battery life. Let us know if you have any questions for us or if you would like any further assistance by reaching out to Samsung Support at your leisure. Thanks for being a dedicated Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Info smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/ Galaxy Ring won't charge https://www.samsung.com/us/support/troubleshoot/TSG10003290/ How to charge the Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003281/

Greetings Rick, We're ecstatic that you've reached out to share your sentiments with us regarding your experience using the Samsung Galaxy Ring. We understand how frustrated you may feel with any decline of your battery life that you may have experienced since purchasing your device. As you are aware, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to your eligible devices. It's similar to extended warranty and an insurance package that's coupled together to provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. For your convenience, I have included some helpful resources below that you can check out to help resolve what you've described. Please feel free to contact Samsung Support afterward if you have any questions or if you would like any further assistance. Thanks for being a devoted Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Info smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Samsung Care Plus smsng.us/Samsung-Care-Plus UbreakIfix https://www.ubreakifix.com/ Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/ Galaxy Ring won't charge https://www.samsung.com/us/support/troubleshoot/TSG10003290/ How to charge the Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003281/