Customer Reviews for Samsung Phone Case for Galaxy S24 Ultra, Shock Absorbing, Dark Violet (EF-PS928TEEGUS)

Hey Mkop, Thank you for sharing your experience with your Galaxy S24 Ultra Silicone Case. Your feedback is crucial in our continuous efforts to improve our products and services. Our goal is to provide our users with protection options for their devices to keep them in tip-top shape. We value your input. As you know, please be advised that Samsung products are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. Please reach out to our Samsung Support Team to discuss warranty options. We are here to help. Thank you for choosing Samsung! Mobile Accessories Support https://www.samsung.com/us/support/mobile/mobile-accessories/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

What’s up Bryce, We appreciate your feedback on the Galaxy S24 Ultra Silicone Case in White. The strong grip you mentioned is part of its durable, soft-touch finish designed to reduce slips and protect your phone. While that secure fit might feel tight in some situations, many users find it reassuring for everyday use. It’s good to know the case is working as intended and keeping your device safe. Thank you for choosing Samsung. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hey Bryce, Thank you for sharing your feedback on the Galaxy S24 Ultra Silicone Case in Lime. We’re happy you’re enjoying the protective feel and sleek look of the case. We understand your point about the case not sliding easily out of pockets; this is due to the added grip designed to keep your device secure. Finding the right balance between protection and everyday usability is something we are constantly working on. It’s great to hear it gives you confidence in keeping your Galaxy S24 Ultra safe. Thank you for being part of the Samsung family. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hey Clintie, Thank you for sharing your experience with the Galaxy S25 Ultra Silicone Case! To keep your Galaxy S24 Ultra both safe and stylish, consider this case, which offers a vibrant splash of color and a slim design for a comfortable grip. This ensures that your phone remains secure in your hands. Please note that Samsung products are covered against manufacturing defects in materials and workmanship under a limited 12-month warranty period specified for each product. If you have any questions, feel free to reach out to our Samsung Support Team via phone or chat for more information. Thank you for your review, and we appreciate your choice of Samsung! Mobile Accessories Support https://www.samsung.com/us/support/mobile/mobile-accessories/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi There, Thank you for sharing your experience with your Galaxy S24 Ultra Silicone Case. Your feedback is valuable to us as we are always seeking insight from user’s to learn more about how their accessories are working for them. We are constantly enhancing how our device’s accessories works functionality wise with our device and we want to enhance the user’s expeience as well. Thank you for your input. Your support means a lot to us at Samsung! -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hiya Angelina, We’re excited that the Galaxy S24 Ultra Silicone Case is working so well for you. With Samsung’s commitment to quality and innovation, it’s no surprise that this one is getting such great reviews. Thank you for choosing Samsung! We love hearing success stories like yours. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hello Maksim, Thank you for your wonderful review of your Galaxy S24 Ultra Silicone Case. We are so please to learn that your case is meeting your expectations and your feel confident in the security provided to your device. We hope you are enjoying the cool stylish pop of color it adds as well. We thank you so much for providing your feedback and we thank you for choosing Samsung! -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hello Carlos, We are thrilled to hear that you are enjoying your Galaxy S24 Ultra Silicone Case. We aimed to provide your phone with the best protection while you go about your day, ensuring it's ready for anything that may happen, all while offering a style that makes it stand out. We hope you continue to enjoy your phone case, and we are grateful for your loyalty to Samsung. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi JohnT, Thank you for sharing your feedback on the Galaxy S24 Ultra Silicone Case. We appreciate your input, as we strive to provide accurate information about our products. Please note that this case does not include a screen saver; however, you can set that up in your phone's settings. We do offer screen protectors, and you will find a link to those below. If you have any questions about product features or need assistance, please don’t hesitate to reach out to our Samsung Support Team. Thank you for your thoughts and for being a valued member of the Samsung community. https://www.samsung.com/us/mobile/mobile-accessories/phones/galaxy-s24-ultra-anti-reflecting-screen-protector-ef-us928ctegus/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hello Wkha, Thank you for reaching out and sharing your experience with the Galaxy S24 Ultra Silicone Case. We strive to provide our customers with cases that offer 360-degree protection while also being stylish. We understand that your case has begun to wear down. Please note that Samsung products are covered by a warranty against manufacturing defects in materials and workmanship for a limited period of 12 months, as specified for each product. We encourage you to contact a member of our dedicated Samsung Support Team for further assistance. Thank you for your feedback, and we appreciate your continued support as part of the Samsung community. Mobile Accessories Support Mobile Accessories https://www.samsung.com/us/support/mobile/mobile-accessories/ Samsung Warranty Samsung Care | Warranty & Support | Samsung US -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hello Darrin, Thank you for sharing your feedback on the Galaxy S24 Ultra Silicone Case. We strive to create accessories that combine style and protection. We will relay your insights about the case's durability and fit to our product team for evaluation, as we continuously work to enhance our innovations and provide you with quality products. Please note that Samsung products come with a warranty against manufacturing defects in materials and workmanship for a limited period of 12 months, as specified for each product. If you need further assistance, please reach out to one of our knowledgeable Samsung Support Team members. We appreciate your input and value the opportunity to continue delivering devices that you will enjoy. Thank you for being a part of the Samsung community. Mobile Accessories https://www.samsung.com/us/support/mobile/mobile-accessories/ Samsung Warranty Samsung Care | Warranty & Support | Samsung US -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi Harps, thank you for taking time out of your day to share your thoughts with us about your Samsung Galaxy S24 Ultra Silicone Case. We completely understand how important the durability and protection of your device are to you and the important of your phone case in that mission. If you are interested in exploring options that may be available to you, we have provided a link below to the Samsung Support Team. You can reach out to them through chat for assistance. We appreciate you being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hello RAR68, thank you for sharing your thoughts with us about your Samsung Galaxy S24 Ultra Silicone Case. We completely understand how important your device and protection are to you every day. We have provided a link to the warranty we offer for all Samsung products to help you along with a link to the Samsung Support Team if you have questions or would like to discuss your experience further. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages Samsung Warranty smsng.us/Warranty-Info

Hey there Queens Queen, thank you for your feedback on your Samsung Galaxy S24 Ultra Silicone Case. We are so pleased to hear you love the beautiful yellow color and enjoy the feel of the silicone when using your phone. We have provided a link below to the Samsung Support Team if you wish to discuss the tears you experience further and see if any options are available to resolve this matter. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Salutations Lyssa, Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra Silicone Case. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your S24 Ultra Silicone Case is not performing up to your expectations, please feel free to reach out to Samsung Support to discuss any possible warranty options that may be available. Thank you for being a faithful Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Warranty-Info smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/mobile/mobile-accessories/phones/galaxy-s24-ultra-silicone-case-yellow-ef-ps928tyegus/

Hi there Agdx, Thanks for taking the available time out of your hectic day to share your thoughts with us about your Samsung Galaxy S24 Ultra Silicone Case. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without having any information available regarding what you may be experiencing with your S24 Ultra Silicone Case and without being able to ask you any follow up questions to clarify what you have shared with us; I recommend reaching out to Samsung Support if you would like further assistance and/or help with troubleshooting or if you have any questions for us. Thank you for being a faithful Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Warranty-Info smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/mobile/mobile-accessories/phones/galaxy-s24-ultra-silicone-case-violet-ef-ps928tvegus/