Customer Reviews for Samsung Galaxy S25 5G Smartphone Cell Phone, 128GB, Silver Shadow (SM-S931UZSAXAA)
Item # : IM1SE0850
Model # : SM-S931UZSAXAA
- Features a 6.2-inch Dynamic AMOLED 2X display with a Full HD+ resolution of 2340 x 1080 pixels.
- It features a triple rear camera setup—50MP wide, 12MP ultra-wide, 10MP telephoto—along with a 12MP front camera for selfies and video calls.
Price is $680.78
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Over 30
4923 reviews
Most helpful positive review
Posted Dec 16, 2025
Samsung S25
Great phone.
Snappy user interface, good build quality.
I prefer the smaller sized Samsung phones (s10) so if you are looking for something a little smaller sized than the standard phones today, this phone is a good fit.
Snappy user interface, good build quality.
I prefer the smaller sized Samsung phones (s10) so if you are looking for something a little smaller sized than the standard phones today, this phone is a good fit.
VS
Most helpful critical review
Posted Dec 4, 2025
Downgrade
This phone crashes.
It can't handle a heavy cache.... I have to constantly do an operating system cache delete almost every week.
The talk to text or microphone on this thing does not operate near as good as the S24 did.
I just don't understand how you create a great phone. And then take steps down the S 25's trash.
It can't handle a heavy cache.... I have to constantly do an operating system cache delete almost every week.
The talk to text or microphone on this thing does not operate near as good as the S24 did.
I just don't understand how you create a great phone. And then take steps down the S 25's trash.
Jason
Verified Buyer
Reviewed at:
Samsung US
Posted Dec 16, 2025
Samsung S25
Great phone.
Snappy user interface, good build quality.
I prefer the smaller sized Samsung phones (s10) so if you are looking for something a little smaller sized than the standard phones today, this phone is a good fit.
Snappy user interface, good build quality.
I prefer the smaller sized Samsung phones (s10) so if you are looking for something a little smaller sized than the standard phones today, this phone is a good fit.
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Response from Staples :
Hey Jason, we appreciate your feedback on your Samsung Galaxy S25. We love hearing how much you are loving the usage of your phone, find the usage fast, and that the device feels good to you in your hand. We have provided a link to the complete manual for your device to help you with additional capabilities like Galaxy AI. We have also shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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December 16, 2025
Ajay kumar
Verified Buyer
Reviewed at:
Samsung US
Posted Dec 16, 2025
Nice phone
Phone is nice easy operate Including AI function better look
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Response from Staples :
Hello Ajay kumar, we appreciate you sharing your experience of your Samsung Galaxy S25 with us. We are happy to hear that you are pleased with the usage and features of your device, and that you are finding Galaxy AI useful for you. We have shared a link to the Samsung Support Team to assist you if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
December 16, 2025
Kyeongjun
Verified Buyer
Reviewed at:
Samsung US
Posted Dec 16, 2025
Samsung is the best
Samsung's the best in the world. Super high performance, cool design, and really light. So happy with my purchase.
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Response from Staples :
Hey Kyeongjun, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We couldn't be happier to hear that you are so amazed with the capabilities and usage of your device. We have provided links to resources to help you further discover the capabilities of your device, align the settings to your preferences, and answer any questions you may have along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
December 16, 2025
Matt
Verified Buyer
Reviewed at:
Samsung US
Posted Dec 15, 2025
Samsung s25 (128) cell phone
I sent this phone back due to a mistake in ordering it. I have not had time to reorder since the price is too high at this time compared to what it was.
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Matt
Verified Buyer
Reviewed at:
Samsung US
Posted Dec 13, 2025
Fantastic phone
This phone does not disappoint. Speedy, good battery life, great camera. I am very pleased with my purchase
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Schutter
Reviewed at:
Samsung Canada
Posted Dec 10, 2025
Tough little phone!
Will be replacing,moved this phone! It's pocket sized and surprisingly durable. I dropped it all the timeover the last year and even from some pretty significant heights.... No breaks!
Until I ran it over with my Loaded 30 Ton HAULAGE TRUCK and the scoop operator.....and another halaate truck 🤣 ....it held up surprisingly well considering the amount of weight that rol...
Until I ran it over with my Loaded 30 Ton HAULAGE TRUCK and the scoop operator.....and another halaate truck 🤣 ....it held up surprisingly well considering the amount of weight that rol...
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Shopforfun92
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Dec 8, 2025
great features on this phone
Galaxy S25 works great and takes great photos, I can now receive calls and hear the other person talking
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igotross
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Dec 7, 2025
Alot of new features
The Galaxy AI is great now I control my house and phone with just a voice
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Lizzyliz25
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Dec 7, 2025
This product has plenty of helpful features
I love the camera quality that this phone offers and the health features this phone provides. I use my phone a lot for work so having a phone with a good battery life is also important to me.
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Robbyz
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Dec 7, 2025
One of the best
This is one of the best phones I have ever had and I would definitely recommend it.
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Frogyz
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Dec 7, 2025
Really Good!
I had to replace my old Samsung, so I got a new one and I really like the upgrades.
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Keen14U
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Dec 7, 2025
Phone starts out great, quickly falls off
I was excited to get the new Galaxy and even signed up for a new service account. For the first month, I was very pleased with its performance but since then it has become very lackluster and inconsistent. The touch screen can be annoyingly unresponsive and my apps often have to be stopped to work properly (and I don't have that many apps to begin with). Despite keep...
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Response from Staples :
Hey Keen14U, thank you for sharing your experience of your Samsung Galaxy S25 with us. We are happy to hear you were so pleased with the setup and usage of your device in the beginning. We have provided a link to a few articles to help you with the speed and responsiveness of your device, as well as if you are experiencing freezing with your apps. We have also shared a link to the Samsung Support Team if you continue to experience these frustrations with your device. Thank you for being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
December 10, 2025
claxly1
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Dec 7, 2025
love the phone, its new and I love how snappy itis
I use my Samsung s25 every day for a mix of gaming, work, and staying connected. The display makes movies and shows look sharp, and the speakers give solid sound for a phone. Games run smoothly with no lag, and the battery life easily lasts through a full day. For work and school tasks, the multitasking features and quick performance make switching between apps simple. ...
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Matheus2025usa
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Dec 7, 2025
Excellent product, 1000/1000
The Galaxy S25 is absolutely outstanding! Its compact design strikes the perfect balance between comfort and sophistication, making it a joy to hold and use every day. The build quality is premium and refined, showing Samsung’s incredible attention to detail. The performance is top-notch the processor is lightning-fast, efficient, and handles everything effortlessly, fr...
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Irrelevanttrex
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Dec 7, 2025
Absolutely amazing !
Love this phone ! The screen is so clear, great for everything i do. My favorite is the camera , wow ! It takes amazing photos and is so easy to use and understand! I spend several nights a week taking pictures of the sky and have never had the quality of these photos.
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Nibor1
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Dec 6, 2025
Good, reliable phone.
My S25 has been very ez & user friendly, so far. My only beef is that I have to use a stylus at times, since the screen doesn't want to recognize my fat fingers. Gone thru setting & diagnostics, didn't find a solution. Haven't used Galaxy AI, I live in a real world.
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ellie86
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Dec 6, 2025
The best phone I've owned so far.
I've been using this phone since it first came out, an upgrade from an older model, and I can honestly say it was worth it. I chose the S25 since I prefer a smaller phone. Just because it's small doesn't mean that it isn't powerful. It takes wonderful pictures and video quality is excellent. It's very snappy - I have no problems with switching between apps and there's n...
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Merlin2
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Dec 6, 2025
Fine phone
It connects great to my vehicle. I do have trouble sorting pictures but believe this is operator error. Do need cleaner instructions.
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Lovethisphone1
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Dec 6, 2025
Very Compact and very useful and fast.
This phone is so fast and compact clear and all the features you need. The camera is fantastic. You can use AI for picture adjustment.
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Ghostrider
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Dec 6, 2025
I absolutely love Samsung
As Nikola Tesla predicted over 100 years ago that we would all be carrying devices that have the knowledge of the world, Samsung has understood the assignment. My phone is that and more.
The S25 not only keeps me in touch with my family, but also keeps me entertained as i go through my day. My.phone is my information bank, my shopping tool, my navigator and my jukebo...
The S25 not only keeps me in touch with my family, but also keeps me entertained as i go through my day. My.phone is my information bank, my shopping tool, my navigator and my jukebo...
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