Customer Reviews for Samsung Galaxy S25 Ultra 5G Smartphone Cell Phone, 512GB, Titanium Black (SM-S938UZKEXAA)
Samsung Galaxy S25 Ultra 5G Smartphone Cell Phone, 512GB, Titanium Black (SM-S938UZKEXAA) is Out of stock
Item # : IM1SE0859
Model # : SM-S938UZKEXAA
- Features a 6.9-inch Dynamic AMOLED 2X display with a QHD+ resolution of 1440 x 3120 pixels.
- A quad rear camera setup includes a 200 MP wide-angle lens, 50 MP telephoto lens with 10x optical zoom, 50 MP second telephoto lens, and a 12 MP ultra-wide-angle lens, along with a 12 MP front camera for selfies and video calls.
Price is $1,350.53
24225 reviews
Most helpful positive review
Posted Jan 30, 2026
Samsung phone
I won’t phone manthly pay
Hello I want monthly pay Monthly pay phone
Hello I want monthly pay Monthly pay phone
VS
Most helpful critical review
Posted Jan 30, 2026
RETURNED
Ended up returning the phone......................
Scott
Verified Buyer
Reviewed at:
Samsung US
Posted Jan 30, 2026
RETURNED
Ended up returning the phone......................
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Farees
Reviewed at:
Samsung US
Posted Jan 30, 2026
Samsung phone
I won’t phone manthly pay
Hello I want monthly pay Monthly pay phone
Hello I want monthly pay Monthly pay phone
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Cindy
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Samsung US
Posted Jan 30, 2026
James Whetsel
Very nice phone indeed. Thank you for your support, James Whetsel Indiana.
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Response from Staples :
Hi there Cindy, thank you for your feedback on your Samsung Galaxy 25 Ultra. We are so happy to hear that you are finding this device to be so nice. We have provided a link to the full manual for your device to help you fully explore the amazing capabilities of your device. We have also shared a link to the Samsung Support Team to assist you if any questions come up during your usage. Thank you for being a Samsung customer. -Elizabeth
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January 30, 2026
Verified Buyer
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Posted Jan 29, 2026
Love samsung
Definitely recommend! I LOVE My new samsung. It work perfectly
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Response from Staples :
Hello Davidson Gilles, we appreciate you taking time out of your day to provide your feedback on your Samsung Galaxy S25 Ultra. We are thriled to hear how much you love your new device. Please, reach out to us again in the future any time you have additional feedback you would like to share, or if you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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January 30, 2026
Verified Buyer
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Posted Jan 29, 2026
Very light and fast phone
I am not new to Samsung, but this particular phone is better than what I expected. Light, fast and easy to deal with.
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Response from Staples :
Hi Maria Santos, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy to hear that this device has exceeded your expectations. Please, don't hesitate to reach out to us again in the future if any questions come up during your usage, or if you have additional feedback you would like to share with us. Thank you for being a Samsung customer. -Elizabeth
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January 30, 2026
Samantha L
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Posted Jan 29, 2026
Amazing
Love the phone so much. Very large beautiful screen, good storage, and runs fast!
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Response from Staples :
Hi Samantha L, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear that you are loving your phone so much and finding it easy to carry, appealing to look at, and fast during your usage. We have provided a link to the full manual to assist you with additional capabilities like Galaxy AI. We have also shared a link to the Samsung Support Team to assist you if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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January 30, 2026
Happy Camper in NV
Verified Buyer
Reviewed at:
Samsung US
Posted Jan 29, 2026
Very Happy with it so far
I have had my Galaxy S25 Ultra 512Gb (T-Mobile) for about 4 weeks. So far I am very happy with it. Connectivity to Wi-Fi and 5G/5UC is very good. Screen quality and speed of functions is good. I was in a very remote area and the backup satellite 911 kicked in as it should. The only small issue is that the battery is not lasting as long as I had hoped. I probably need to...
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Response from Staples :
Hey there, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are finding this device to operate so smoothly and wonderfully regardless of where you go throughout the day. We have provided links to aticles to help you maximize the battery life, if the intelligent battery does not make the adjustments automatically as designed. We have also shared a link to the Samsung Support Team to offer additional assistance if you have questions, or continue to experience frustrations with your device. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
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January 30, 2026
Verified Buyer
Reviewed at:
Samsung US
Posted Jan 29, 2026
The Galaxy S25 Ultra 512GB
Very good quility! The everything are good. I like the Galaxy S25 Ultra 512GB.
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Response from Staples :
Hey Tony Lu, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We are so happy to hear that you are finding this device to be high quality, and that you are enjoying the usage of your device. We have provided a link to the full manual for your device to help you fully explore the capabilities of your device, and align the settings to your preferences. We have also shared a link to the Samsung Support Team for your convenience if you ever have questions about your device. Thank you for being a Samsung customer. -Elizabeth
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January 29, 2026
Tyler
Verified Buyer
Reviewed at:
Samsung US
Posted Jan 29, 2026
S25 Phone is alright, Battery is absolutely awful
I upgraded from an S24 I owned for barely a year who's battery life was about half a day and would heat up intensely when charging with any appropriate charger I could try, only to find that the S25 is virtually the same phone but now with a flat edge! Phone works identically, battery life is unimpressive at best and while not nearly as hot as the S24, it does warm up s...
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Response from Staples :
Hi there Tyler, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We know how disappointing it can be when you have a new device that doesn't feel as exciting to use as you expected, or is not operating as expected. We have provided links to resources to help you maximize the battery life of your device. We have also provided a link to the complete manual for your device to help you discover all of the enhanced capabilities of your device and integrate them in to your usage. We have lastly, provided a link to the Samsung Support Team to assist you with any questions you may have as you continue using your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
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January 29, 2026
Kevin
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Reviewed at:
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Posted Jan 29, 2026
Notification Issue
I've maxed out all volume settings and notification for sms texts are still barely audible.
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Response from Staples :
Hey Kevin, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear you are overall pleased with your device, and we would love to help you maximize your experience and best align the settings to your preferences. We have provided links to the complete manual for your device, and to the Samsung Support Team to assist you with your notifications. We have also provided a link to an article if you believe the matter might be with the speaker itself on your device. We appreciate you being a Samsung customer. -Elizabeth
Speaker not working on Samsung phone
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January 29, 2026
Robert
Verified Buyer
Reviewed at:
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Posted Jan 29, 2026
S25 Ultra
I love my new phone. Coming from an S21 Ultra, I found this phone to be much more responsive. I got the jade green color and absolutely love it.
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Response from Staples :
Hi there Robert, we appreciate you sharing your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear how pleased you are with the upgrade to your new device. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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January 29, 2026
Verified Buyer
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Samsung US
Posted Jan 28, 2026
Love my phone
Best phone Samsung currently has in my humble opinion
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Response from Staples :
Hi Kevin Blythe, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear that you are having such an amazing experience with your device, and that you think it's the best phone available. We would love to hear from you again in the future any time you have questions about your device, or would like to share additional feedback. We appreciate you being a Samsung customer. -Elizabeth
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January 29, 2026
Glenn S
Verified Buyer
Reviewed at:
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Posted Jan 28, 2026
Really Nice Phone
Really nice phone, moving up from an S10+, which was also a great phone. High points on S25 Ultra include larger, brighter screen. faster processing and much improved biometric scanning.
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Response from Staples :
Hi there Glenn S, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are so happy to hear how pleased you are with the upgrade from your previous device to this new one, and that are finding it faster, and to have a better display quality. We have provided a link to the complete manual for your device to help you with all of the enhanced features including Galaxy AI. We have also provided a link to the Samsung Support Team to offer their expertise if you ever have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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January 29, 2026
Matthew
Verified Buyer
Reviewed at:
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Posted Jan 28, 2026
New Phones northern state ………………..
Excellent phone easy to use charger works great ….
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Response from Staples :
Hey Matthew, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We love hearing how excellent you are finding this new device. We have provided a link to the manual for your device to help you fully explore the enhanced capabilities of your device, and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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January 29, 2026
Patricia
Verified Buyer
Reviewed at:
Samsung US
Posted Jan 28, 2026
S25 Ultra world traveler.
I and everyone I know love the Samsung S25 Ultra. It has traveled all over the world
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Response from Staples :
Hi there Patricia, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We love hearing how much you have loved this new device, and that it has been such a great travel companion for you. We hope you'll reach out to us again in the future if you ever have questions, or wish to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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January 28, 2026
Jorge Ceron
Verified Buyer
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Posted Jan 27, 2026
Absolute beast
I recently got the S25 ultra and it feels absolutely stunning from the vast colors to incredible performance. Such a wonderful device!
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Response from Staples :
Hey Jorge, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear how pleased you have been with the inital setup and usage of your device. We have provided links to resources to assist you with the exploration of all of the amazing capabilities, aligning the settings to your preferences, and answer any questions you may have along the way. Thank you for being a Samsung customer. -Elizabeth
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January 27, 2026
Robert
Verified Buyer
Reviewed at:
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Posted Jan 27, 2026
S25 Ultra
For the price, it doesn't do much more, or anything better than my S20 Ultra.
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Response from Staples :
Hey Robert, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know that upgrading to a new device can take time to discover all of the enhanced capabilities, and integrate them in to your usage. We have provided a link to the complete manual to assist you with these capabilities including Galaxy AI. We have also provided a link to the Samsung Support Team for your convenience to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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January 27, 2026
Verified Buyer
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Posted Jan 27, 2026
Fast enough to use battery protection
It's faster with battery protection turned on than my S24 was with no battery protection activated.
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Response from Staples :
Hey there JayDubya, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are finding this device faster and longer lasting with the battery than your previous device. We have provided a link to the Samsung Support Team for your convenience if you ever have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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January 27, 2026
Mansur
Verified Buyer
Reviewed at:
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Posted Jan 26, 2026
Good
I really liked it, it's a beautiful phone, it works well, the battery is good, the design is beautiful, the processor is unique, it works fast, it doesn't heat up.
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Response from Staples :
Hello there Mansur, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy to hear how much you have liked your new phone and found have it beautiful, the battery long-lasting, and that it has great processing speed and power. We have provided a link to the full manual for your device to help you with additional capabilities like Galaxy AI. We have also provided a link to the Samsung Support Team to assist you if questions come up during your usage. Thank you for being a Samsung customer. -Elizabeth
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January 26, 2026
TJK78
Verified Buyer
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Posted Jan 26, 2026
Samsung S25 Ultra
Upgrade from S22 Ultra to S25 Ultra is a big improvement on battery usage. Camera upgrade also is a nice added feature.
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Response from Staples :
Hey TJK78, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are experiencing a significant improvement on the battery from your previous device. We have provided a link to the complete manual for your device to assist you with additional capabilities like Galaxy AI. We have also provided a link to the Samsung Support Team toa ssist you further if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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January 26, 2026