Customer Reviews for Samsung Galaxy S25 5G Unlocked Cell Phone, 256GB, Icy Blue (SM-S931ULBEXAA)
Item # : IM1SE0862
Model # : SM-S931ULBEXAA
- 6.2-inch Dynamic AMOLED 2X display with a Full HD+ resolution of 2340 x 1080 pixels
- Features triple rear cameras—50MP wide, 10MP telephoto, 12MP ultra-wide—plus a 12MP front-facing camera
Price is $1,037.05
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Over 30
4956 reviews
Most helpful positive review
Posted Dec 31, 2025
Samsung S23 - Great phone
The phone took too long to be shipped to me. I don't know why the delay. Nevertheless, once here I very much like the phone and size. It fits in my pocket. Which is why I did not select the S25+ or Ultra etc. as they are all too big for me.
VS
Most helpful critical review
Posted Dec 29, 2025
S25
I found the screen size to small to use and returned the phone to Samsung.
Doug R
Verified Buyer
Reviewed at:
Samsung US
Posted Dec 31, 2025
Samsung S23 - Great phone
The phone took too long to be shipped to me. I don't know why the delay. Nevertheless, once here I very much like the phone and size. It fits in my pocket. Which is why I did not select the S25+ or Ultra etc. as they are all too big for me.
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RonJ
Verified Buyer
Reviewed at:
Samsung US
Posted Dec 29, 2025
S25
I found the screen size to small to use and returned the phone to Samsung.
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Response from Staples :
Hey RonJ, thank you for your feedback on your Samsung Galaxy S25. We do our best to provide a range of devices to best align to our customers preferences and needs. We have the Samsung Galaxy S25+ with the larger display size you are seeking as well as the Samsung Galaxy S25 Ultra. We have provided a link to the Samsung Support Team to assist you if you have questions about available options in choosing one that best aligns to you. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
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December 29, 2025
Pedro
Verified Buyer
Reviewed at:
Samsung US
Posted Dec 28, 2025
Great Upgrade
I upgraded my old phone to a new one and am very pleased with the choice I made.
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Dommy
Verified Buyer
Reviewed at:
Samsung US
Posted Dec 27, 2025
Samsung definitely delivered
Absolutely love everything about this phone! Will not be going back to fruit phone ever.
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Verified Buyer
Reviewed at:
Samsung US
Posted Dec 27, 2025
Well Balanced Device
Great balance of features, design and size. The mint is also a fantastic color.
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Wendy
Verified Buyer
Reviewed at:
Samsung US
Posted Dec 26, 2025
S25
It's quite small but works great we didn't pay close attention to the screen size when we ordered the phone other than that we love Samsung phones, TV an sound bar
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Response from Staples :
Hey Wendy, we appreciate your feedback on your Samsung Galaxy S25. We are so happy to hear that you are enjoying the capabilities of your new device. We do our best to provide a range of options to best align to your preferences including display size. We have provided a link to the Samsung Support Team for your convenience, if you ever have questions about your device, or options available to add to your ecosystem. We appreciate you being a Samsung customer. -Elizabeth
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smsng.us/Samsung-Support
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December 26, 2025
Richard
Verified Buyer
Reviewed at:
Samsung US
Posted Dec 25, 2025
Best phone yet.
Great phone with excellent features. Was easy to transfer everything from my Galaxy S10.
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Taichou
Verified Buyer
Reviewed at:
Samsung US
Posted Dec 25, 2025
A Complete Improvement
This is a vast improvement over my previous phone. The battery life is improved significantly. The fingerprint sensor and face recognition are leagues better than the previous phone I had (S22). Depending on phone usage I can go days without charging my phone. I have not been disappointed by the experience I've had so far.
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JamesAL
Reviewed at:
Samsung Canada
Posted Dec 23, 2025
Great features!
I like this type of phone and willing to spend whatever I need too get it!!
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Rogdoger45
Verified Buyer
Reviewed at:
Samsung US
Posted Dec 22, 2025
S25
just switched to the Galaxy S25 and wow — this thing is smooth, fast, and the camera is 🔥. Battery lasts all day and the AI features are actually useful. Samsung nailed it.
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Response from Staples :
Hey Rogdoger45, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We are ecstatic to hear that you are so happy with the amazing features and capabilities of your device, and that the battery is lasting throughout the day. We would love to hear from you again in the future if you ever have questions, or wish to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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December 23, 2025
CharleneEld
Reviewed at:
Samsung Canada
Posted Dec 20, 2025
Good battery and Camera
I bought this phone and it is great, my main feature i was looking for was a good camera, and no longer really use my Nikon and i am very pleased. I do miss my old phone text messages and other features because not liking the upgraded style in general but that is with any new phone, i do wish we had options for that but other than "New" ways everything is great and woul...
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Mark
Verified Buyer
Reviewed at:
Samsung US
Posted Dec 19, 2025
Snaller
Smaller then, I thought it would be.I forgot to look at the dimensions, but it works wonderful
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Kimbo
Reviewed at:
Samsung Canada
Posted Dec 19, 2025
The phone is performing just fine. 4K video is crisp and clear. I did have some regret
when I got to Pisa, Italy , and its infamous Leaning Tower. The sun was so bright, that I could
not see the LCD screen. Regardless, I had to guess at the framing of the tower.
I know that no telephones have a view finder, but if you are looking for something
on which to impr...
when I got to Pisa, Italy , and its infamous Leaning Tower. The sun was so bright, that I could
not see the LCD screen. Regardless, I had to guess at the framing of the tower.
I know that no telephones have a view finder, but if you are looking for something
on which to impr...
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Gbh100
Reviewed at:
Samsung Canada
Posted Dec 19, 2025
Fast
Surprised at performance boost over S23 I had before
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skatinghorse
Reviewed at:
Samsung US
Posted Dec 18, 2025
Underwhelming upgrade from Galaxy S21
I have been using my Galaxy S21 for over 3 years. I purchased a new S25 and I use the camera extensively at work and home for documenting repairs and capturing small details of items. I was surprised to find the S21 outperforms the S25 camera. I think a lot of background processing occurs on the S25 that hurts the quality of images in some areas. I tried to turn off any...
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Response from Staples :
Hey there Skatinghorse, we appreciate your feedback on your Samsung Galaxy S25. We know upgrading to a new device can come with a bit of a learning curve, and we are always happy to assist our customers with any frustrations they are experiencing. We have provided a link to an article that helps with the camera settings and features of this device. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
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December 18, 2025
Kyeongjun
Verified Buyer
Reviewed at:
Samsung US
Posted Dec 16, 2025
Samsung is the best
Samsung's the best in the world. Super high performance, cool design, and really light. So happy with my purchase.
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Response from Staples :
Hey Kyeongjun, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We couldn't be happier to hear that you are so amazed with the capabilities and usage of your device. We have provided links to resources to help you further discover the capabilities of your device, align the settings to your preferences, and answer any questions you may have along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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December 16, 2025
Matt
Verified Buyer
Reviewed at:
Samsung US
Posted Dec 13, 2025
Fantastic phone
This phone does not disappoint. Speedy, good battery life, great camera. I am very pleased with my purchase
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Schutter
Reviewed at:
Samsung Canada
Posted Dec 10, 2025
Tough little phone!
Will be replacing,moved this phone! It's pocket sized and surprisingly durable. I dropped it all the timeover the last year and even from some pretty significant heights.... No breaks!
Until I ran it over with my Loaded 30 Ton HAULAGE TRUCK and the scoop operator.....and another halaate truck 🤣 ....it held up surprisingly well considering the amount of weight that rol...
Until I ran it over with my Loaded 30 Ton HAULAGE TRUCK and the scoop operator.....and another halaate truck 🤣 ....it held up surprisingly well considering the amount of weight that rol...
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Shopforfun92
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Dec 8, 2025
great features on this phone
Galaxy S25 works great and takes great photos, I can now receive calls and hear the other person talking
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igotross
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Dec 7, 2025
Alot of new features
The Galaxy AI is great now I control my house and phone with just a voice
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