Customer Reviews for Samsung Galaxy S25 5G Unlocked Cell Phone, 128GB, Navy (SM-S931UDBAXAA)
Samsung Galaxy S25 5G Unlocked Cell Phone, 128GB, Navy (SM-S931UDBAXAA) is New at Staples
Item # : IM1SE0865
Model # : SM-S931UDBAXAA
- 6.2-inch Dynamic AMOLED 2X display with a Full HD+ resolution of 2340 x 1080 pixels
- Features triple rear cameras—50MP wide, 10MP telephoto, 12MP ultra-wide—plus a 12MP front-facing camera
Price is $842.99
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Over 30
4960 reviews
Most helpful positive review
Posted Jan 30, 2026
Good phone
Product is very good electronic device, I much like
VS
Most helpful critical review
Posted Jan 31, 2026
Software Updates Never End
I hate Samsung Phones. The updates software are never ending. I downloaded a software update and two days later, another update shows up. Never again
hatesamsung
Reviewed at:
Samsung US
Posted Jan 31, 2026
Software Updates Never End
I hate Samsung Phones. The updates software are never ending. I downloaded a software update and two days later, another update shows up. Never again
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Harleigh
Verified Buyer
Reviewed at:
Samsung US
Posted Jan 30, 2026
Good phone
Product is very good electronic device, I much like
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Response from Staples :
Hey Harleigh, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We are happy to hear that you are finding this device to be good for your usage. We have provided links to resources to help you discover additional capabilities of your device, align the settings to your preferences, and answer any questions you may have about your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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January 30, 2026
Michael W
Verified Buyer
Reviewed at:
Samsung US
Posted Jan 29, 2026
Fast, faster, fastest!
Love the size, weight, battery life, and app transfer process.
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Response from Staples :
Michael W, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We are thrilled to hear that you are loving the inital setup and usage of your device. We have provided a link to the full manual to help you with all of the enhanced capabilities of your device. We have also shared a link to the Samsung Support Team to assist you further if you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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January 30, 2026
John
Verified Buyer
Reviewed at:
Samsung US
Posted Jan 26, 2026
Best Phone Ever
Crazy good battery life and super fast. Very happy with it.
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Response from Staples :
Hi there John, thank you for your feedback on your Samsung Galaxy S25. We couldn't be happier to hear how pleased you are with the enhanced speed and battery life of your device. We have provided a link to the complete manual for your device to help you discover all of the amazing features including Galaxy AI. We have also shared a link to the Samsung Support Team to offer their expertise if you have questions as you continue using your new device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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January 27, 2026
Lee W
Verified Buyer
Reviewed at:
Samsung US
Posted Jan 17, 2026
New S25
My wife loves her new S25, she upgraded from S20 FE!
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Verified Buyer
Reviewed at:
Samsung US
Posted Jan 14, 2026
New S25
Transition was easy and smooth from the old Samsung phone
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Response from Staples :
Hey John Smith, thank you for your feedback on your Samsung Galaxy S25. We are so happy to hear that you had such a great experience with the data transfer and inital setup of your new device. We have provided a link to the full manual for your new device to help you fully explore your device and align the settings to your preferences. We have also shared a link to the Samsung Support Team if you have any questions as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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January 15, 2026
AnnT
Verified Buyer
Reviewed at:
Samsung US
Posted Jan 11, 2026
Samsung galaxy S25
I had a Samsung Galaxy S9 that was still working but the battery wouldnt last all day. I decided to upgrade to a S25 and I am very pleased. I love my new phone. It was super easy to set up and I didn't have to go to my carrier's store to have them do it.
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Response from Staples :
Hi AnnT, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We are so happy to hear that you are pleased with your upgrade to your new device. We have provided links to resources to assist you with further exploration of your new device including Galaxy AI, and answer any questions you may have as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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January 28, 2026
Jake
Reviewed at:
Samsung US
Posted Jan 11, 2026
Great features
Great phone has so many biometrics and time savers like double screen or it's jut a list of things. I was devastated when it wS stolen and i had to downgrade it sucked and made me realize how much i liked it great phones
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Response from Staples :
Hi Jake, we appreciate you sharing your experience of your Samsung Galaxy S25 with us. We are happy to hear that you are finding your new device to be great for your usage, and that features have been enhanced. We have provided a link to the Samsung Support Team for your convenienc eif you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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January 30, 2026
Jaila
Verified Buyer
Reviewed at:
Samsung US
Posted Jan 9, 2026
Review
Not able to use videocall correctly. Since i got my phone unblock, im not able to use tmobile video call
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Response from Staples :
Hello Jaila, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We know how frustrating it is when you are no longer able to use a feature you have enjoyed or used previously. We recommend reaching out to the carrier directly to see if there has been something done on their end when you had your phone unlocked. We have also shared a link to the Samsung Support Team if you believe there may be a setting within the device itself causing this experience. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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January 12, 2026
none
Verified Buyer
Reviewed at:
Samsung US
Posted Jan 5, 2026
Samsung Galaxy S25. New.
Like the size of this phone. Works for me. Still learning all the apps and features available.
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JT Jr
Verified Buyer
Reviewed at:
Samsung US
Posted Jan 3, 2026
Amazing phone
Great product with great features and ample storage...
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Verified Buyer
Reviewed at:
Samsung US
Posted Jan 3, 2026
Nice upgrade
Upgraded from an S23 and I'm very happy. The S25 is very responsive, slightly thinner and lighter which is good for me. The screen is crisp, clear, images load quickly. Overall a positive upgrade.
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Wilz
Verified Buyer
Reviewed at:
Samsung US
Posted Jan 2, 2026
I’m happy with the new graphics and I’m glad yeah!
I’m happy with the new graphics and I’m glad yeah!
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Response from Staples :
Hi Wilz, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We are so happy to hear that you are enjoying the enhanced graphics and appearance of your device. We have shared resources to help you with additional features, aligning the settings to your preferences, and answer any questions along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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January 2, 2026
Ana BM
Verified Buyer
Reviewed at:
Samsung US
Posted Jan 1, 2026
Excellent phone at a great price.
The phone is comfortable, fast, and the photo quality is exceptional.
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Doug R
Verified Buyer
Reviewed at:
Samsung US
Posted Dec 31, 2025
Samsung S23 - Great phone
The phone took too long to be shipped to me. I don't know why the delay. Nevertheless, once here I very much like the phone and size. It fits in my pocket. Which is why I did not select the S25+ or Ultra etc. as they are all too big for me.
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Yeets
Verified Buyer
Reviewed at:
Samsung US
Posted Dec 31, 2025
So far so good...
Hope it keeps going well and does not disappoint like the A54 I purchased last year...
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Response from Staples :
Hello Yeets, we appreciate your feedback on your Samsung Galaxy S25. We are happy to hear how pleased you have been with the inital setup and usage of your device. We have shared a link below to the Samsung Support Team to assist you if you do experience any thing out of the ordinary or have questions about your new phone. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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December 31, 2025
Rosalia
Verified Buyer
Reviewed at:
Samsung US
Posted Dec 29, 2025
She loved it!!!
I purchased this phone for my daughter as a Christmas gift and she is loving it!!
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RonJ
Verified Buyer
Reviewed at:
Samsung US
Posted Dec 29, 2025
S25
I found the screen size to small to use and returned the phone to Samsung.
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Response from Staples :
Hey RonJ, thank you for your feedback on your Samsung Galaxy S25. We do our best to provide a range of devices to best align to our customers preferences and needs. We have the Samsung Galaxy S25+ with the larger display size you are seeking as well as the Samsung Galaxy S25 Ultra. We have provided a link to the Samsung Support Team to assist you if you have questions about available options in choosing one that best aligns to you. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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December 29, 2025
Pedro
Verified Buyer
Reviewed at:
Samsung US
Posted Dec 28, 2025
Great Upgrade
I upgraded my old phone to a new one and am very pleased with the choice I made.
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Dommy
Verified Buyer
Reviewed at:
Samsung US
Posted Dec 27, 2025
Samsung definitely delivered
Absolutely love everything about this phone! Will not be going back to fruit phone ever.
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