Customer Reviews for Samsung Galaxy S25 5G Unlocked Cell Phone, 128GB, Navy (SM-S931UDBAXAA)
Samsung Galaxy S25 5G Unlocked Cell Phone, 128GB, Navy (SM-S931UDBAXAA) is New at Staples
Item # : IM1SE0865
Model # : SM-S931UDBAXAA
- 6.2-inch Dynamic AMOLED 2X display with a Full HD+ resolution of 2340 x 1080 pixels
- Features triple rear cameras—50MP wide, 10MP telephoto, 12MP ultra-wide—plus a 12MP front-facing camera
Price is $965.29
1
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
Over 30
4949 reviews
Most helpful positive review
Posted Jan 1, 2026
Excellent phone at a great price.
The phone is comfortable, fast, and the photo quality is exceptional.
VS
Most helpful critical review
Posted Dec 29, 2025
S25
I found the screen size to small to use and returned the phone to Samsung.
Ana BM
Verified Buyer
Reviewed at:
Samsung US
Posted Jan 1, 2026
Excellent phone at a great price.
The phone is comfortable, fast, and the photo quality is exceptional.
0up votes 0
0down votes 0
Report
Doug R
Verified Buyer
Reviewed at:
Samsung US
Posted Dec 31, 2025
Samsung S23 - Great phone
The phone took too long to be shipped to me. I don't know why the delay. Nevertheless, once here I very much like the phone and size. It fits in my pocket. Which is why I did not select the S25+ or Ultra etc. as they are all too big for me.
0up votes 0
0down votes 0
Report
Yeets
Verified Buyer
Reviewed at:
Samsung US
Posted Dec 31, 2025
So far so good...
Hope it keeps going well and does not disappoint like the A54 I purchased last year...
0up votes 0
0down votes 0
Report
Response from Staples :
Hello Yeets, we appreciate your feedback on your Samsung Galaxy S25. We are happy to hear how pleased you have been with the inital setup and usage of your device. We have shared a link below to the Samsung Support Team to assist you if you do experience any thing out of the ordinary or have questions about your new phone. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
December 31, 2025
Rosalia
Verified Buyer
Reviewed at:
Samsung US
Posted Dec 29, 2025
She loved it!!!
I purchased this phone for my daughter as a Christmas gift and she is loving it!!
0up votes 0
0down votes 0
Report
RonJ
Verified Buyer
Reviewed at:
Samsung US
Posted Dec 29, 2025
S25
I found the screen size to small to use and returned the phone to Samsung.
0up votes 0
0down votes 0
Report
Response from Staples :
Hey RonJ, thank you for your feedback on your Samsung Galaxy S25. We do our best to provide a range of devices to best align to our customers preferences and needs. We have the Samsung Galaxy S25+ with the larger display size you are seeking as well as the Samsung Galaxy S25 Ultra. We have provided a link to the Samsung Support Team to assist you if you have questions about available options in choosing one that best aligns to you. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
December 29, 2025
Pedro
Verified Buyer
Reviewed at:
Samsung US
Posted Dec 28, 2025
Great Upgrade
I upgraded my old phone to a new one and am very pleased with the choice I made.
0up votes 0
0down votes 0
Report
Dommy
Verified Buyer
Reviewed at:
Samsung US
Posted Dec 27, 2025
Samsung definitely delivered
Absolutely love everything about this phone! Will not be going back to fruit phone ever.
0up votes 0
0down votes 0
Report
Verified Buyer
Reviewed at:
Samsung US
Posted Dec 27, 2025
Well Balanced Device
Great balance of features, design and size. The mint is also a fantastic color.
0up votes 0
0down votes 0
Report
Wendy
Verified Buyer
Reviewed at:
Samsung US
Posted Dec 26, 2025
S25
It's quite small but works great we didn't pay close attention to the screen size when we ordered the phone other than that we love Samsung phones, TV an sound bar
0up votes 0
0down votes 0
Report
Response from Staples :
Hey Wendy, we appreciate your feedback on your Samsung Galaxy S25. We are so happy to hear that you are enjoying the capabilities of your new device. We do our best to provide a range of options to best align to your preferences including display size. We have provided a link to the Samsung Support Team for your convenience, if you ever have questions about your device, or options available to add to your ecosystem. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
December 26, 2025
Richard
Verified Buyer
Reviewed at:
Samsung US
Posted Dec 25, 2025
Best phone yet.
Great phone with excellent features. Was easy to transfer everything from my Galaxy S10.
0up votes 0
0down votes 0
Report
Taichou
Verified Buyer
Reviewed at:
Samsung US
Posted Dec 25, 2025
A Complete Improvement
This is a vast improvement over my previous phone. The battery life is improved significantly. The fingerprint sensor and face recognition are leagues better than the previous phone I had (S22). Depending on phone usage I can go days without charging my phone. I have not been disappointed by the experience I've had so far.
0up votes 0
0down votes 0
Report
Brandi
Verified Buyer
Reviewed at:
Samsung US
Posted Dec 25, 2025
Upgrade
This was an upgrade for my daughter and she loves the color!
0up votes 0
0down votes 0
Report
TCat
Verified Buyer
Reviewed at:
Samsung US
Posted Dec 23, 2025
Great phone
This is my 3rd Samsung Galaxy phone; my last phone was a S10 which I had for 6 years & was still working fine. But I decided to upgrade. I am still learning how to take advantage of all its features and so far, very happy with it! Glad I made the jump :)
0up votes 0
0down votes 0
Report
Samsung device owner
Verified Buyer
Reviewed at:
Samsung US
Posted Dec 23, 2025
S25
I chose this model because I wanted a smaller phone. This is very light and easy to use. Along with having a small phone, the battery is also small.
0up votes 0
0down votes 0
Report
JamesAL
Reviewed at:
Samsung Canada
Posted Dec 23, 2025
Great features!
I like this type of phone and willing to spend whatever I need too get it!!
0up votes 0
0down votes 0
Report
Rogdoger45
Verified Buyer
Reviewed at:
Samsung US
Posted Dec 22, 2025
S25
just switched to the Galaxy S25 and wow — this thing is smooth, fast, and the camera is 🔥. Battery lasts all day and the AI features are actually useful. Samsung nailed it.
0up votes 0
0down votes 0
Report
Response from Staples :
Hey Rogdoger45, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We are ecstatic to hear that you are so happy with the amazing features and capabilities of your device, and that the battery is lasting throughout the day. We would love to hear from you again in the future if you ever have questions, or wish to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
December 23, 2025
AgentJ25
Reviewed at:
Samsung US
Posted Dec 21, 2025
Should've got a Motorola
I feel like I went back in time with this phone. I Traded in a perfectly good s21 because I needed dual Sim but lost call/speaker quality, video and photos are terrible. I was reluctant to get another samsung device and can assure I will not be again in the future.
0up votes 0
0down votes 0
Report
Response from Staples :
Hello AgentJ25, we appreciate your feedback on your Samsung Galaxy S25. We know how distressing it is when you have a new device that is not meeting your expectations. We have provided links to a few articles to help you with the audio quality of your device. We have also shared links to an article to help you with the different camera settings and features for the best possible photos and videos. Lastly, we have provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your phone. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
December 22, 2025
CharleneEld
Reviewed at:
Samsung Canada
Posted Dec 20, 2025
Good battery and Camera
I bought this phone and it is great, my main feature i was looking for was a good camera, and no longer really use my Nikon and i am very pleased. I do miss my old phone text messages and other features because not liking the upgraded style in general but that is with any new phone, i do wish we had options for that but other than "New" ways everything is great and woul...
Read full review
0up votes 0
0down votes 0
Report
Mary
Verified Buyer
Reviewed at:
Samsung US
Posted Dec 19, 2025
New Galaxy S25
I am very happy with my new Galaxy S25. The camera takes very good pictures. I had a s22 and I think things are easier to use on the 25.
0up votes 0
0down votes 0
Report
Mark
Verified Buyer
Reviewed at:
Samsung US
Posted Dec 19, 2025
Snaller
Smaller then, I thought it would be.I forgot to look at the dimensions, but it works wonderful
0up votes 0
0down votes 0
Report