Customer Reviews for Samsung Galaxy S25 Ultra 5G Smartphone Cell Phone, 256GB, Titanium Silverblue (SM-S938UZBAXAA)
Item # : IM1SE0870
Model # : SM-S938UZBAXAA
- 6.9-inch Dynamic AMOLED 2X display with a resolution of 1440 x 3120 pixels.
- Features a quad-camera setup with a 200 MP Wide Angle, 12 MP Ultra Wide, 10 MP Telephoto, and 10 MP Periscope Telephoto lenses, along with a 12 MP front camera.
Price is $1,217.04
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Over 30
24285 reviews
Most helpful positive review
Posted Feb 27, 2026
S25 ultra jade- great phone
Coming from an S20FE, massive upgrade, obviously. Very happy with the look, camera, and battery life which is primarily what I got it for. Hoping it lasts at least 5 years like the last phone
VS
Most helpful critical review
Posted Feb 18, 2026
Bring back the Bluetooth spen and AOD brightness t
Samsung Removed the Bluetooth spen and now Always on display brightness toggle is removed. I won't be upgrading to next galaxy until Samsung fixes this. Stop taking fan favorites features away Samsung! So frustrating
Trace
Verified Buyer
Reviewed at:
Samsung US
Posted Feb 27, 2026
S25 ultra jade- great phone
Coming from an S20FE, massive upgrade, obviously. Very happy with the look, camera, and battery life which is primarily what I got it for. Hoping it lasts at least 5 years like the last phone
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Stan
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Posted Feb 26, 2026
Solid cell phone
Solid cell phone. Camera could be better and faster wireless charging could be MUCH faster.
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Response from Staples :
Hi there Stan, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are overall pleased with the usage of your device. We have provided a link to an article to help you discover the different camera settings and features for the best possible photos and videos. We have also shared a link to an article to help you maximize the charging speed. Lastly, we have provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
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https://www.samsung.com/us/support/answer/ANS00078994/
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February 26, 2026
Verified Buyer
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Posted Feb 26, 2026
Great Phone easy migration.
Have been using Galaxy Ultra phones for 8 years. S25 this time. Love the prompt updates, great performance, wonderful battery life, and durabity. Was very happy with the seamless transition to the new phone.
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Response from Staples :
Hello there ChipOlsen, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are loving the updated features, performance, and battery life of your new device, and that you found the transition to your new device to be so easy. We have shared a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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February 26, 2026
Dru2029
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Samsung US
Posted Feb 26, 2026
Sleek design
Way better than all the phone competitors.. I highly recommend Samsung phones
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Response from Staples :
Hi Dru2029, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are ecstatic to hear how much you are loving your device, and finding it so much better than others you have used in the past. Please, don't hesitate to reach out to us in the future any time you have questions or wish to share additional feedback on your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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February 27, 2026
India Baxley
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Posted Feb 25, 2026
Very good quality smart phone
I am enjoying my phone so far. Very fast and good connection. The pen works so smoothly. Highly recommend.
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Response from Staples :
Hi India Baxley, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are so happy to hear how pleased you are with the inital setup and usage of your device. We have provided a link to the complete manual to assist you with the exploration and alignment of your device to your preferences. We have also shared a link to the Samsung Support Team for your convenience if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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February 25, 2026
Billie
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Posted Feb 24, 2026
Get What You Want!
I was able to get the color I wanted with 1TB in memory. I could not get it from the cell phone store.
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Response from Staples :
Hey Billie, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you were able to get the exact device and storage you wanted. We have provided links to resources to help you discover the full capabilities of your device, align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
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February 25, 2026
Cheska
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Posted Feb 24, 2026
S25
Love my s25 very good phone amd feels good in my hands.
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Response from Staples :
Hey Cheska, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear that you are loving your new device, and that it feels so good in your hand for prolonged usage. We have provided links to the complete manual and to the Samsung Support Team to help you fully explore your device, align the settings to your usage, and answer any questions that may arise along the way. Thank you for being a Samsung customer. -Elizabeth
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February 25, 2026
Vishu
Reviewed at:
Samsung US
Posted Feb 24, 2026
Gold Standard for Mobile Photography
The Gold Standard for Mobile Photography
The camera system on the S25 Ultra is nothing short of breathtaking. The 200MP main sensor captures an astonishing level of detail, allowing you to crop into photos without losing clarity.
Picture Quality: Colors are vibrant yet true-to-life, and the dynamic range ensures that highlights and shadows are perfectly balanced. Whethe...
The camera system on the S25 Ultra is nothing short of breathtaking. The 200MP main sensor captures an astonishing level of detail, allowing you to crop into photos without losing clarity.
Picture Quality: Colors are vibrant yet true-to-life, and the dynamic range ensures that highlights and shadows are perfectly balanced. Whethe...
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Response from Staples :
Hey Vishu, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are ecstatic to hear how amazed you have been with all of the features and capabilities available on your device, and that you are enjoying making use of the ways Galaxy AI can streamline so many processes every day. Please, reach out to us again in the future if any questions come up about your device, or you would like to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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February 24, 2026
SM540
Verified Buyer
Reviewed at:
Samsung US
Posted Feb 24, 2026
Did not come with a SIM card.
I thought it would come with a SIM card. Got phone, changed and tried to connect, SIM Card MISSING. I still had to go to retailer and buy a SIM card. *I had an eSim in the old phone and it would not transfer.
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Andrew
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Posted Feb 24, 2026
Great upgrade
This is a nice phone. It's a great deal for what I paid for it. The screen is larger than I'm used to, but I actually like it quite a bit. The pen is fun, and I actually have a utility for it as a clinician who needs to record information from rooms other than the one I provide care in.
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Response from Staples :
Hey Andrew, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We are so happy to hear how pleased you are with your device, and finding the size and accessories so compatible with your daily needs. We have provided a link to the Samsung Support Team for your convenience to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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February 24, 2026
PWtx
Verified Buyer
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Posted Feb 24, 2026
Mostly working fine
Like the phone. Still did not fix problem with Galaxy Watch 8 not logging ALL SLEEP each night.
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Response from Staples :
Hi there PWtx, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are overall pleased with the usage and capabilities of your device. We have provided a link to the Samsung Support Team if you are interested in troubleshooting the sleep tracking you mention not operating as expected. We appreciate you being a Samsung customer. -Elizabeth
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February 24, 2026
919Rider
Reviewed at:
Samsung US
Posted Feb 24, 2026
It's a solid all round flagship
One year into ownership of this phone and overall, I like it. It was a good upgrade coming from an S22 Ultra. Battery life lasts a day and a half without a struggle. My only gripe are the physical edges of the phone not being rounded off enough compared to my previous Samsung phones (S22Ultra, Note 10 Plus, S8Edge.)
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Response from Staples :
Hey 919Rider, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are enjoying the enhanced capabilities and features on your upgraded device. We do have cases available for your device that may help you get the look and feel of your device that you are seeking. We have provided a link to the Samsung Support Team if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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February 24, 2026
George V
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Posted Feb 23, 2026
Amazing phone
Love all feathers and screen size, would be noce for it to be a bit bigger
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Response from Staples :
Hi there George V, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear how pleased you are with the enhanced capabilities and usage of your device. We know the display size is crucial to some customers, and if you are looking for the largest display size available, the Samsung Galaxy Z Series Fold devices will have the larger display size you may be seeking. We appreciate you being a Samsung customer. -Elizabeth
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February 23, 2026
Fazz
Verified Buyer
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Samsung US
Posted Feb 23, 2026
Disappointed with the camera
Pictures are blurry. I expected the high end camera to be exceptilnal. I chose s25 ultra instead of Pixel 10 pro xl and regret not taking that. Had an s22 ultra before.this and had similar issue. Looks like nothing changed
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Response from Staples :
Hey Fazz, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We know how disappointing it is when you have a device that is not meeting your expectations. We have provided links to a few articles to help you with the different features and settings available on your device, and troubleshoot the blurry photos you mention experiencing. We have also provided a link to the Samsung Support Team to assist you if you continue to experience this matter with your device, or you have questions about your phone. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
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February 23, 2026
Stephen
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Posted Feb 23, 2026
Samsung never disappoints.
Great phone and cameras with the added ai but with full controll of how the ai operates on my device is awesome.
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Response from Staples :
Hey Stephen, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are so pleased with the usage and capabilities of your device. We would love to hear from you again in the future if you ever have questions, or wish to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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February 23, 2026
Zeke
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Posted Feb 22, 2026
Amazing phone
I love my Samsung I'm so happy I'm back to my galaxy 💜
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Response from Staples :
Hey Zeke, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We love hearing how much you are loving using your new device. We have provided a link to the complete manual for your device to help you fully discover the enhanced features like Galaxy AI. We have also shared a link to the Samsung Support Team to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
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February 23, 2026
Verified Buyer
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Posted Feb 22, 2026
Favorite Phone
I love this phone more than any other Samsung I've owned! I love how big and clear the screen is! Also the battery life is fantastic, and I don't have to worry about low power mode being on all the time. I'm quite the doom scroller, so TikTok, YouTube, and Twitch running for hours with my battery lasting all day is amazing!
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Response from Staples :
Hi there Dez C, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear how much you are loving your device for the display quality and battery life you are experiencing. We have provided links to resources to help you discover additional capabilities like Galaxy AI, align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
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February 23, 2026
pharaocr
Reviewed at:
Samsung US
Posted Feb 22, 2026
Great Features
This device offers a remarkably clear and vibrant display, perfect for viewing content. Its camera system captures stunningly detailed photos in various lighting conditions. Performance is exceptionally smooth, handling demanding applications with ease. Battery life proves to be quite impressive, lasting throughout a busy day. Overall, this technology represents a signi...
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Hello there Pharaocr, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are ecstatic to hear how much you are loving your device, finding the display beautiful, battery life to last all day, and the camera to be great quality. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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February 23, 2026
Cutie
Verified Buyer
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Posted Feb 21, 2026
Good so far
Like my phone. Look far to use it longer for a more objective view.
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Response from Staples :
Hi Cutie, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are so pleased to hear that you are happy with your device, and that you are looking forward to using it for the foreseeable future. We have provided a link to the complete manual for your device to help you explore all of the enhanced features available on your device like Galaxy AI. We have also shared a link to the Samsung Support Team for your convenience if you have any questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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February 24, 2026
Lilly
Reviewed at:
Samsung US
Posted Feb 20, 2026
Samsung s25 ultra
I bought this phone in December 2025 and I don't like that you can assign different sounds to different people when text and or call also with have different sound for app and can't use the pen to take pics like with the order model Samsung phones 1😔
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Response from Staples :
Hi there Lilly, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We know how important the customization of your device is to you, and we have provided a link to the complete manual for your device to help you discover the ways you can customize your device, and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you if you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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February 23, 2026