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Customer Reviews for OtterBox 2-in-1 Crossbody Strap, Black (77-96840)

OtterBox 2-in-1 Crossbody Strap, Black (77-96840)~#|#~BF171C49-218E-4779-943BE54A4C962C02_sc7
OtterBox 2-in-1 Crossbody Strap, Black (77-96840)~#|#~E732F58C-D243-486A-B53B2FA967F7E602_sc7
OtterBox 2-in-1 Crossbody Strap, Black (77-96840) is New at Staples
Item # : IM1SF8840
Model # : 77-96840
  • 2-in-1 Crossbody Strap for secure, hands-free phone carry over shoulder or wrist
  • Compatible with OtterBox cases featuring anchor points, including Symmetry Series for iPhone 13–17 and Galaxy S25 models
Price is $30.14
Delivery by Tue, Dec 02
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Over 30
4.04
52 reviews
5 star
48%
4 star
31%
3 star
8%
2 star
4%
1 star
10%
Most helpful positive review
Posted Oct 15, 2025
Crossbody strap
I love the strap attachment for when I need to free up my hands and don’t want to put my phone down.
VS
Most helpful critical review
Posted Sep 5, 2025
No coordination
I purchased the 2in1 strap to use with my new fre case, but wasn’t notified that it’s not compatible. Now i have a useless accessory which was not cheap. Im not happy that their is no coordination to notify me of incompatibility during purchase.
Most recent reviews
Tabetha
Verified Buyer
Reviewed at:
otterbox.com
Posted Oct 18, 2025
Good, but could be much better
It’s sturdy and over-all I like it. The pink color looks a little dingy to me. The little loops are not as functional as I had hoped. I clip a small wallet to the bottom where the phone attaches instead. I don’t like the extra clip to make it a wristlet. I don’t plan on using it as a wristlet so it gets in the way.
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Barbara
Verified Buyer
Reviewed at:
otterbox.com
Posted Oct 15, 2025
Crossbody strap
I love the strap attachment for when I need to free up my hands and don’t want to put my phone down.
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Dave
Verified Buyer
Reviewed at:
otterbox.com
Posted Sep 20, 2025
Lanyard
Wrist strap is worthless. Too big with no adjustment. Would have just preferred a lanyard with two end clips to attach to the phone.
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Response from Staples :
Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this!
September 22, 2025
Wdtan
Verified Buyer
Reviewed at:
otterbox.com
Posted Sep 6, 2025
Lanyard
Love it! Safer than keeping the phone in my pocket.
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DannyIs
Verified Buyer
Reviewed at:
otterbox.com
Posted Sep 5, 2025
No coordination
I purchased the 2in1 strap to use with my new fre case, but wasn’t notified that it’s not compatible. Now i have a useless accessory which was not cheap. Im not happy that their is no coordination to notify me of incompatibility during purchase.
0up votes 0
0down votes 0
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Response from Staples :
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation.
September 8, 2025
Cher
Verified Buyer
Reviewed at:
otterbox.com
Posted Aug 10, 2025
Crossbody Strap
Love the flexibility of neck or wrist strap. A little bulkier than I expected; not sure how to use the loops; I do wish it had a bit more adjustability; the wrist strap can't really be adjusted, so I feel like I have to hold on to the phone so the strap doesn't slip off my wrist
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brookea6972_9732
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
influenster.com
Posted Jul 18, 2025
Great phone wrist strap.
First off, I LOVE OtterBox products because I know they have always been super durable for me so I was super excited to try this 2-in-1 phone strap out! I love the color. It’s such a nice blue! The box came with everything needed to attach the strap as a crossbody or as a wrist strap and included a QR code to scan for video instructions in case you had trouble attachin...
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nikkipnw_8518
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
influenster.com
Posted Jul 16, 2025
Nature Goers Will Enjoy This!
I really love this cute little strap. I like to bring it along with me if I am going to go on a hike or a run. Any physical activity would be great to bring this along with you! It feels very secure and is entirely adjustable to give you a good fit. I would say it’s comfortable for a crossbody strap and it does not hurt or damage my shoulder. It makes it incredibly easy...
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ashnas9_1657
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
influenster.com
Posted Jul 3, 2025
Solid strap, better as crossbody than wristlet
This is a good quality strap, thick and solid. You can wear it two different ways, either as a wrist strap or as a necklace/crossbody. I think the strap is too thick and bulky to be worn as a wristlet. However, I think it's a good option as a crossbody. Good to have when traveling or doing adventurous activities. Too much for day to day use, hence the medium star rating...
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patrisb_3555
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
influenster.com
Posted Jul 3, 2025
Simple, reliable and surprisingly useful
The OtterBox 2-in-1 CrossBody Strap in Baby Blue Jeans is both stylish and practical. The soft, denim-inspired strap feels comfortable for all-day wear, and the adjustable design makes it easy to switch between crossbody and wristlet. I love how secure it feels when I’m on the go, and the color adds a subtle pop without being too bold. It’s a simple upgrade that adds re...
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milletmillet_9054
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
influenster.com
Posted Jun 18, 2025
Simple and functional
The OtterBox 2-in-1 Crossbody Strap is a sleek and practical accessory that exceeded my expectations. Designed for convenience and versatility, this strap is perfect for anyone who wants to keep their phone secure and easily accessible.
The strap easily converts from a crossbody to a wrist strap, allowing you to switch depending on your needs or outfit.
The wide, soft...
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vanh21_9250
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
influenster.com
Posted Jun 11, 2025
Convenient for busy Moms-
This thing is such a game changer. The downside is that you need to buy special case that goes with this accessories but it is all worth it, especially if u have kids. I can check on my phone anytime and when i need to be attentive to my kids, I don’t have to worry about putting my phone somewhere and forgot. I am hand free whenever my kid needs me : diaper change, feed...
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victorias691_4113
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
influenster.com
Posted May 29, 2025
wonderful
I really enjoy this product! I recommend this to anyone who hikes or works out, it's really helpful. this can be used in multiple different ways and is easily switched.
victorias691_4113 Customer Photo 1
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tias59_6005
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
influenster.com
Posted May 22, 2025
Cool product
I really liked the options with this crossbody. Unfortunately, my otterbox cover didn’t work with this. I will have to find one that does because it would be great to use!
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mothspores_7884
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
influenster.com
Posted May 16, 2025
Surprisingly useful
Great quality material and connects to my Otterbox phone case extremely easily, the instructions were very easy to follow. I've found this strap surprisingly useful especially when I find myself in an outfit with a complete lack of pockets. The color is also like, really pretty, I'm a huge fan of this thing.
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beebee30_4231
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
influenster.com
Posted May 10, 2025
Cook and innovative
Super cool! You just need to have a case to hook it on to. Great for when i don’t want to wear purse. Easy to grab my phone really convenient. I like it and love the color
beebee30_4231 Customer Photo 1
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piperbee27_6723
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
influenster.com
Posted May 6, 2025
Will get lots of use
I really like this sturdy crossbody strap by Otterbox. It is easy to connect to any Otterbox phone case that has anchors. It can convert to a wrist strap and also has attachments for keys, etc. This is such a handy accessory!
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carrieb116_3433
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
influenster.com
Posted May 6, 2025
Very durable and convenient
Unable share video. Very convenient, love that it can be used as a wristlet as well. Fits and feels great. The material is durable. The slip knot connectors are easy to connect as well. I will be making sure my girls have one of these for their phones as well.
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ku4u_4260
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
influenster.com
Posted May 6, 2025
Nice durable strap
I think this is a really cool crossbody strap! It is designed to be used with a specific Otterbox case, which I don’t have, so I had to play around with it a little but once connected it really is nice to have the wrist strap. I think the crossbody strap would come in handy during certain situations, especially while traveling. The quality is great and I can tell that t...
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This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
influenster.com
Posted May 2, 2025
Awesome addition
This is really comfortable and helps me keep my phone safe and right by my side. Its made better quality than any other straps ive had and i can tell its going to last a long while
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