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Accessibility Commitment

Customer Reviews for Samsung Standing Grip Phone Case for Galaxy S25 Ultra, Gray (EF-GS938CJEGUS)

2.06
16 reviews
5 star
19%
4 star
0%
3 star
6%
2 star
19%
1 star
56%
Most helpful positive review
Posted Sep 19, 2025
Good case
Very good case for you to get the best of your profit and get the money you want from united
VS
Most helpful critical review
Posted Aug 25, 2025
Major design flaw - waste of money.
This Phone case looks and feels good, but has a major design flaw that renders it worthless.
The case has a raised bezel to protect the screen and snaps around the phone with the exception of the bottom left.
The piece with the s-pen cutout is flimsy and stretches and prevents the case from snapping around the bottom left corner. This makes the bottom left of the pho...
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Most recent reviews
Verified Buyer
Reviewed at:
Samsung US
Posted Sep 19, 2025
Good case
Very good case for you to get the best of your profit and get the money you want from united
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TRANSIT
Verified Buyer
Reviewed at:
Samsung US
Posted Sep 7, 2025
Ultra protection
Amazing case very tight and durable creates great comfortability
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Response from Staples :
Hello TRANSIT, Thank you for sharing your thoughts on your Galaxy S25 Ultra Standing Grip Case. We appreciate your feedback on the feel, grip, and comfort. It's designed to not only provide full functionality for your device but also look great while doing it. Save your hands for better things. Flip out the Standing Grip Case to turn your phone into a stand for watching. Thank you for letting us know how it is going with your Galaxy S25 Ultra Standing Grip Case. We appreciate you choosing Samsung. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
September 9, 2025
Tonyp
Reviewed at:
Samsung US
Posted Aug 25, 2025
Major design flaw - waste of money.
This Phone case looks and feels good, but has a major design flaw that renders it worthless.
The case has a raised bezel to protect the screen and snaps around the phone with the exception of the bottom left.
The piece with the s-pen cutout is flimsy and stretches and prevents the case from snapping around the bottom left corner. This makes the bottom left of the pho...
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Tonyp Customer Photo 1
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Response from Staples :
Hi Tonyp, Thank you for sharing your update on your Galaxy S25 Ultra Standing Grip Case. Our goal is to design phone cases that match the way you use and interact with your device while keeping it protected at all times. Please be advised that Samsung products are covered by a limited 12-month warranty against manufacturing defects in material and workmanship for each product. Feel free to contact our Samsung Support Team to discuss warranty options. We are here to help. Thank you for choosing Samsung! Mobile Accessories Support https://www.samsung.com/us/support/mobile/mobile-accessories/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
August 26, 2025
Collin S
Verified Buyer
Reviewed at:
Samsung US
Posted Jul 1, 2025
Functional, but not quite.
Not the best case. The holding strap in the back does not allow a mans fingers to easily slide through and it is not meant to hold in the left hand with this option. I would not recommend.
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Response from Staples :
Hi Collins S, Thank you for sharing your experience with the Galaxy S25 Ultra Standing Grip Case. We value hearing from customers about design preferences, including comfort and ease of use for different hand sizes and holding styles. Your input is truly valuable as it helps us continue to improve the versatility and accessibility of our protective accessories. We appreciate your loyalty to Samsung and look forward to providing innovative options to support your Galaxy experience in the future. Thank you for being a Samsung customer. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
July 3, 2025
Domm
Reviewed at:
Samsung US
Posted Apr 10, 2025
Sure
Haven't had the s25 ultra for a week and I dropped it with this garbage case on and the whole back of the phone shattered. 10/10 would waste money again.
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Response from Staples :
Hi Domm, Thank you for your feedback on your Galaxy S25 Ultra Standing Grip Case. We understand how important dependable accessories are when it comes to protecting your device. Samsung is always working to deliver gear that looks great and perfroms to high standards. Samsung products are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. Please reach out to Samsung Support Team to discuss your warranty options. Thank you for reaching out. We’re here to help—thank you for choosing Samsung! Mobile Accessories Support https://www.samsung.com/us/support/mobile/mobile-accessories/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
April 11, 2025
JC P
Reviewed at:
Samsung US
Posted Mar 14, 2025
Don't drop your phone with this case
I owned the S23 Ultra and i used the grip case i was very please with that version, the new grip case for the S25 Is not even close in quality compare with the previous versions.
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Response from Staples :
Greetings JC P, Thank you for your feedback on your Galaxy S25 Ultra Standing Grip Case! We understand the importance of a case that offers both protection and quality. We are continually refining our designs to enhance functionality and durability, ensuring your device stays secure while complementing its sleek design. We thank you for reaching out! Your support means a lot to us at Samsung! -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
March 14, 2025
bloodwolf
Reviewed at:
Samsung US
Posted Mar 4, 2025
Sad to see samsung drop in the quality
Very poor quality case... it doesn't even fit snug anymore
bloodwolf Customer Photo 1
bloodwolf Customer Photo 2
bloodwolf Customer Photo 3
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Response from Staples :
Hi bloodwolf, We appreciate your review of your Galaxy S25 Ultra Standing Grip Case. The design of this case is a bit sturdier to align with the design of the S25 Ultra. Who doesn’t want to show off their phone a bit, right? Also, it allows your phone to have balance while it is being propped, so if you are streaming your favorite content, you can do it with the confidence in knowing your phone will stay put. However, the fit on your phone should be snug, and your phone should snap in. Please be advised that Samsung products are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. This warranty should give you peace of mind about the quality of your purchase. Contact our Samsung Support Team if you have any questions about your case. We thank you for your feedback. We’re grateful for your support of Samsung! -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
March 6, 2025
Mynicknameforcasereview
Reviewed at:
Samsung US
Posted Feb 19, 2025
Poor quality
The stand feels loose after a few uses and the case sides are too rigid and cause the case to be very difficult to remove.
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Response from Staples :
Hi There, We appreciate you sharing your experience with the Galaxy S25 Ultra Standing Grip Case. Your case has been engineered to provide both protection and convenience, and we understand the importance of how essential accessories for your device meet your everyday needs. Your feedback is valuable to us as it helps us understand how you are interacting with your case and how it meets your needs. We thank you for your input. Your support means a lot to us at Samsung! -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
February 24, 2025
JerBearHug
Reviewed at:
Samsung US
Posted Feb 14, 2025
Wow! What a blatant rip-off!
Wow! This case has exactly two features:
1 - The "grip" to put your finger in. I love it! I hope other case manufacturers copy this design. Up until now I've used cases with a ring on the back, but I like this design a lot more.
2 - Being an absolute CASH COW for Samsung. At best it would provide an EXTREMELY bare minimum of phone protection. There are no raised edges...
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Response from Staples :
Hello JerBearHug, The protection of your phone is essential as you go about your daily activities. The Galaxy S25 Ultra Standing Grip Case has been designed to provide the coverage your phone needs. The grip feature allows you to easily pick up and carry your phone. Additionally, the clear casing showcases the titanium sides and provides a sturdier base when you choose to prop your phone up on the grip. We aim to create accessories that align with the device itself, considering how the phone and accessory work together. We study how users interact with them, focusing not just on durability but also on style to ensure the case complements the phone. Your feedback has been invaluable to us. Thank you for sharing your thoughts, and for being a part of the Samsung Team! -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
February 20, 2025
lovejoy
Reviewed at:
Samsung US
Posted Feb 7, 2025
not the best choice.
the Power button on mine doesn't work. I can't turn off my phone with the case on. trying to return it, but not looking like that's possible.
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Response from Staples :
Hi lovejoy, Thank you for reaching out and sharing your experience with your Galaxy S25 Ultra Standing Grip Case. The case has a snug fit however the functionality of the power button shouldn’t be obstructed. Please ensure all packing debris has been removed from the inside of your case, stickers, Styrofoam that may be getting in the way. We welcome you to reach out to one of our skilled members of our Samsung Support Team for any additional assistance. More information regarding your Mobile Accessories Support will be linked below. We thank you for reaching out and we thank you for choosing Samsung! -Ty Mobile Accessories Support https://www.samsung.com/us/support/mobile/mobile-accessories/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
February 10, 2025
ShorttyNAZ
Reviewed at:
Samsung US
Posted Feb 7, 2025
Don't buy
This thing is garbage. It's flimsy clear plastic with a 'sort of' grippy back in which keeps the phone from moving around. It feels very rigid, sharp edges (not to mention clear). The 'stand' is very flimsy not to mention very hard to get down and put back. There is no comfortable way to hold this thing either. I wouldn't accept this thing if someone paid me to kee...
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Response from Staples :
Hello ShorttyNAZ, Thank you for taking the time to share your thoughts on your Galaxy S25 Ultra Standing Grip Case. We value your honest feedback and understand that comfort and functionality are important aspect of any accessory. The case was designed to provide both protection and usability, and your experience helps us as we continuously refine our products. We are committed to creating accessories that complement the quality and innovation of our devices. Thank you for being a part of the Samsung community, and we appreciate your insight as we work to enhance your experience. Thank you for choosing Samsung! -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
February 7, 2025
musicboi82
Reviewed at:
Samsung US
Posted Feb 5, 2025
Downgrade from previous version
The last one was better. The one for the s24 ultra had the silicone around the sides to give you a better grip. This one is slick plastic on the sides making it harder to hold on to. Still like the slide out stand just wish they would have kept a better grip on it.
musicboi82 Customer Photo 1
musicboi82 Customer Photo 2
musicboi82 Customer Photo 3
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Response from Staples :
Hi musicboi82 We value your perspective on the design and grip of the Galaxy S25 Ultra Standing Grip Case and thank you for sharing your experience. Your feedback about the grip and material is helpful as we continue to refine and innovate our products to meet a wide range of user preferences. We’re glad you enjoyed the slide-out stand feature, and we hope it enhances your impression of the case. We appreciate your insights and your loyalty to Samsung. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
February 7, 2025
SmSamShop
Reviewed at:
Samsung US
Posted Feb 4, 2025
The quality and design issue. Total waste.
These cause are not like the ones for S23/S24 Ultra. The quality and design completely changed for these compared to s23/S24 Ultra. They are not thick enough, no camera cut out, no protection at all the buttom, sides are not silicone, and slip and silde easy. Total waste.
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Response from Staples :
Hi SmSamShop, Thank you for sharing your experience with the Galaxy S25 Ultra Standing Grip Case. We’ve made some adjustments to the design, particularly with the sides of the case, which are now firmer. This change enhances the stability of the kickstand feature and provides a more secure grip when holding your phone. Your feedback is invaluable as it helps us understand how our customers are using our accessories. We appreciate your input and thank you for choosing Samsung! -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
February 7, 2025
Aekat04
Reviewed at:
Samsung US
Posted Feb 3, 2025
Defective on arrival
Case doesn't snap in properly and is defective. The corner with the s pen does not want to snap in all the way. This is aggravation I don't need. Will be returning.
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Response from Staples :
Hi Aekat04, Thank you for reaching out and sharing your experience with your Galaxy S25 Ultra Standing Grip Case. Our design has been engineered to perfectly fit the new S25 Ultra. The installation of the Standing Grip Case should be straightforward; it will snap onto the phone, providing a secure fit while allowing the strap to maneuver for an improved grip on the go. If your case is not adhering to the device as expected, we encourage you to contact our Samsung Support Team via phone or chat. Please note that Samsung products are covered against manufacturing defects in materials and workmanship for a limited period of 12 months, as specified for each product. For more information about our featured cases for the Galaxy S25 Ultra, please refer to the link to our YouTube video provided below. We look forward to hearing from you and discussing your case options. -Ty Cases of Galaxy S25 Series | Samsung https://www.youtube.com/watch?v=9aE2Oi_0mC4&t=49s Mobile Accessories Support https://www.samsung.com/us/support/mobile/mobile-accessories/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
February 4, 2025
Kunal T
Reviewed at:
Samsung US
Posted Feb 3, 2025
Snug fit , slippery sides
Not sure why would there be hate aorund this case. Samsung has made a case that fits the phone perfectly fine. As matter of fact Samsung has made sure that the expensive titanium sides are seen throught the case thoroughly. The case is definitely slipper at times, could have managed to have some group around, but other than that the case looks good and is functional. I...
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Response from Staples :
How’s it going, Kunal T? Thank you for sharing your journey with the Galaxy S25 Ultra Standing Grip Case! We love seeing it become such a valued part of your day. The Standing Grip Case is the perfect mobile accessory for your Galaxy S25 Ultra. From the functional strap, which makes it easy to hold in your hand and carry or to prop up and enjoy your favorite content online, it’s a great complement to your phone. The smooth, easy-to-grip material makes it a delight to hold in your hands. Your review is much appreciated. Thank you for making Samsung your go-to choice. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
May 13, 2025
samsungfan
Reviewed at:
Samsung US
Posted Feb 3, 2025
Slippery sides and limited lens protection
The case fits the phone very well, but the main things I don't like are that the camera lenses protrude such that they are flush with the bottom of the back of the case, so you cannot use any sort of protection for your lenses otherwise it'll sit on them. I also really don't like how slippery the edges of the case are. I really wish it had some sort of texture and/or gr...
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Response from Staples :
Hi samsungfan, We are excited to hear that you are enjoying the fit of your new Galaxy S25 Ultra Standing Grip Case. This case is an excellent choice; it not only looks great on your device, but it also feels comfortable in your hand, giving you peace of mind that your phone is secure. The grip adds an extra layer of protection, and the raised bezel around the camera lens provides additional safeguarding. However, we also offer a variety of other case options that might better suit your preferences. Below, you will find a link to a YouTube video showcasing different styles of cases and demonstrating how they fit on the phone. Thank you for your review, and we truly appreciate your choice of Samsung! -Ty https://www.youtube.com/watch?v=9aE2Oi_0mC4&t=69s Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
February 4, 2025