Customer Reviews for Samsung Galaxy A26 5G Unlocked Cell Phone, 128GB, Black (SM-A266UZKAXAA)
Item # : IM1SG8161
Model # : SM-A266UZKAXAA
- 6.7-inch Super AMOLED display with a (Full HD+) resolution of 1080 x 2340 pixels
- Features a triple rear camera setup with a 50MP wide, 8MP ultra-wide, and 2MP depth sensor, along with a 13MP wide front-facing camera
Price is $301.83
546 reviews
Most helpful positive review
Posted Feb 3, 2026
Dependable and affordable
Bought this phone for my elderly mother as she was having alot of issues with her other phones. She needed an affordable, dependable,and easy to use phone and this fit the bill exactly. The phone was well within my budget and she was able to learn the basic functions of it. This phone is great for first time smartphone users and it doesnt hurt the bank account.
VS
Most helpful critical review
Posted Dec 6, 2025
The camera is blurry in less than year
Personal use. That's all. Maybe expensive model's are better.
Carmen R
Verified Buyer
Reviewed at:
Samsung US
Posted Feb 3, 2026
Dependable and affordable
Bought this phone for my elderly mother as she was having alot of issues with her other phones. She needed an affordable, dependable,and easy to use phone and this fit the bill exactly. The phone was well within my budget and she was able to learn the basic functions of it. This phone is great for first time smartphone users and it doesnt hurt the bank account.
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Response from Staples :
Hello Carmen R,
Thank you for sharing this thoughtful experience. The Galaxy A26 5G is designed to deliver dependable performance, clear visuals, and simple navigation that supports everyday communication and connectivity. It’s wonderful to hear that it helped make technology more approachable and comfortable for your mother and it was able to fit into your lifestyle seamlessly. Thank you for being part of the Samsung family.
-Ty
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February 4, 2026
Rolandvan
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Posted Jan 31, 2026
Long lasting durability
Samsung is a relaiable and sturdy phone awsome display sharpness style amd looks
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Response from Staples :
Hiya Rolandvan,
Thank you for your feedback. The Galaxy A26 5G is built to deliver reliable performance, a sharp display, and a modern, sturdy design ideal for everyday use. We're glad these features enhanced your experience. We appreciate you being a Samsung customer.
-Ty
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February 2, 2026
Galaxy A26 5G 128GB
Verified Buyer
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Samsung US
Posted Jan 30, 2026
Great phone
This won't be long excellent phone, quick arrival and working great.
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Response from Staples :
Hi there,
Thank you for sharing your experience with the Galaxy A26 5G. It’s great to hear the device works well and provides a smooth performance. Galaxy A Series phones are built to offer reliable performance and modern features that easily fit into daily life. Thank you for choosing Samsung.
-Ty
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February 2, 2026
Lindsey
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Posted Jan 27, 2026
Touch interaction could be better
I don't mind the longer load times and slower processing, but the touch interaction is awful. I either have to repeatedly tap or when it does acknowledge I tapped, it jumps the screen around. Lesson learned about phone quality I guess.
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Response from Staples :
Greetings Lindsey,
Thank you for sharing your perspective on the Galaxy A26 5G. Your feedback highlights how important smooth touch interaction is to the overall smartphone experience. Is your device getting glitchy and slow? Clean up your device's memory to improve its performance. From Settings, swipe to and tap Device care. Tap Memory, and then tap Clean now to free up memory by stopping background apps. If you'd like to keep certain apps running in the background, you can tap Excluded apps and add your preferred apps to the list so they do not get closed when you use this feature. Please check out our online article linked below on more on how to keep your device running smoothly. Your comments provide helpful insight into how touch interaction plays a key role in usability, and feedback like this helps shape future refinements across the Galaxy lineup. Samsung values hearing directly from customers and appreciates you being part of the Galaxy experience.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
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January 28, 2026
Tom Estep
Verified Buyer
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Samsung US
Posted Jan 27, 2026
A26 Wifi connection is intermittant.
For the most part, I am happy with my new Galaxy A26 5G phone. My biggest complaint, so far is that I need to restart it at least once or twice a day because the wifi stops working. It is a whole lot cheaper than a Galaxy S25 though. I have had it for about 1 month.
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Response from Staples :
Hi Tom Estep,
Thanks for sharing your experience with the Galaxy A26 5G. It's great to hear you're generally satisfied. Reliable connectivity is essential for everyday smartphone use, and your feedback highlights how network performance affects daily routines. If you find yourself restarting your phone every few hours because of Wi-Fi problems, resetting your Wi-Fi connection might help. To do this, go to Settings, then General management, and select Reset. Choose Reset network settings for mobile issues or Reset Wi-Fi and Bluetooth settings for Wi-Fi and Bluetooth problems. Confirm by tapping Reset and entering your security code if prompted. For more tips on maintaining a stable Wi-Fi connection and reducing restarts, see our online article linked below. Samsung appreciates your feedback and thanks you for choosing us.
Galaxy phone or tablet Wi-Fi connection concerns
https://www.samsung.com/us/support/troubleshoot/TSG10002018/
-Ty
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January 28, 2026
Anonymous
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Samsung US
Posted Jan 20, 2026
Samsung galaxy a26 5g
I'm loving my new phone. It is a great experience.
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Response from Staples :
Hello There,
Thank you for sharing your experience with the Galaxy A26 5G. It’s wonderful to hear that you’re enjoying your new phone and that it provides a smooth and satisfying experience. The A Series is built to offer reliable performance and everyday convenience, making it a popular choice for many users. Your feedback perfectly reflects that. Thank you for choosing Samsung.
-Ty
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January 21, 2026
Jeff C
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Posted Jan 11, 2026
GREAT phone for 2026
Great Phone that allows you to expand storage memory!
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Response from Staples :
Hello Jeff C,
Thank you for sharing your thoughts on the Galaxy A26 5G. This device offers reliable performance and expandable storage, making it a practical choice for everyday use. Your feedback emphasizes how useful features can boost long-term satisfaction. We value your choice of Samsung.
-Ty
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January 15, 2026
Dave
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Reviewed at:
Samsung US
Posted Jan 6, 2026
Good price
Needed up up grade our older phone without spending loads of money. The A26 fit the needs, and still has expandable memory.
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Response from Staples :
Hello Dave,
Thank you for sharing your experience with Galaxy A26 5G. Finding a device that meets everyday needs while offering flexibility like expandable memory is important for many users. Galaxy A26 5G is designed to deliver dependable performance, modern connectivity, and practical features that support daily life. Feedback like this reflects how the Galaxy A Series continues to serve a wide range of users. Thank you for choosing Samsung.
Useful features on the Galaxy A16, A26, A36, and A56
https://www.samsung.com/us/support/answer/ANS10001613/
-Ty
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January 7, 2026
MichiganAware
Verified Buyer
Reviewed at:
Samsung US
Posted Dec 25, 2025
Cheap phone and sucky privacy policy
The phone seems to be of low quality (rinky dink, cheap). The Samsung Privacy Policy requires the user to open up much of their personal information to be sold. So the user is unable to feel comfortable in using their phone, a useful and necessary tool. The privacy policy is not about protecting the owner of the device. It's about how the owner/ user will have less priv...
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Response from Staples :
Hi MichiganAware,
Thank you for sharing your experience with the Galaxy A26 5G. Samsung devices aim to provide dependable performance and transparency. You can review and adjust your Security and Privacy settings on your phone, including permissions with Permission Manager and access to the camera, microphone, and clipboard. Tap on More privacy settings for more options. Your feedback emphasizes the importance of trust in your overall experience. We suggest reading our Service Agreement to understand your privacy rights, accessible through the link below. We appreciate your feedback and your involvement in the Samsung community.
Use Security and privacy settings on Galaxy phones and tablets
https://www.samsung.com/us/support/answer/ANS10002544/
Mobile Terms and Conditions
https://www.samsung.com/us/support/legal/LGL10000282/
-Ty
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December 26, 2025
Mike S
Verified Buyer
Reviewed at:
Samsung US
Posted Dec 21, 2025
Great phone
I purchased this A26 to replace my S10e. I am impressed that the "A" series phone does about everything my S model did, and more. I stayed with Samsung because I love the "Smart Switch" where I could transfer all of my apps and files from my old phone via bluetooth. It was seamless. When the transfer was completed, my new phone arranged the icons exactly like they were ...
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Response from Staples :
Good day Mike S,
Thank you for sharing your experience with the Galaxy A26 5G. Seamless setup, reliable battery life, and long-term software support make transitioning to a new device easy and reassuring. We appreciate your feedback and thank you for being a Samsung customer.
-Ty
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December 23, 2025
KRS03
Reviewed at:
Samsung US
Posted Dec 11, 2025
Most preferred in the 2025 A series
The Galaxy SM-A266UZKAXAA is one of the only USA qualified phones, unlocked for all carriers.
This model, A26, rarely is price-reduced. It surpasses the A36/A56 in some ways, having a microSD slot.
It appears to be the most preferred model of the A series this year.
This model, A26, rarely is price-reduced. It surpasses the A36/A56 in some ways, having a microSD slot.
It appears to be the most preferred model of the A series this year.
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Miarose
This reviewer received a free product or coupon in exchange for an unbiased review of the product
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Posted Dec 7, 2025
Awesome device
This galaxy a1 is perfect for all of my tasks throughout the day and perfect resolution for all of the pictures I take as well!
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Response from Staples :
Hello Miarose,
Thank you for sharing your thoughts on the Galaxy A26 5G. Built to handle everyday tasks easily, the A26 5G provides reliable performance along with a vibrant display and a capable camera. It's great to hear that it meets your daily needs while capturing photos you enjoy viewing and sharing. Thank you for choosing Samsung as your go-to brand.
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
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December 18, 2025
BDEVIANT
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Dec 7, 2025
This tech is baller on a budget. 4 starz
Galaxy ai goes hard in the paint. Takes grok to the cleaners. The only device thats taken me to othe worlds with a minty atmosphere. Well play you googlesamsungians
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Response from Staples :
Hey there BDEVIANT,
Thank you for sharing your experience with the Galaxy A26 5G. Galaxy AI is designed to bring creativity, clarity, and exploration into everyday use, and it’s great to hear how that stood out for you. We appreciate your insight and thank you for being part of the Samsung community.
-Ty
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December 22, 2025
Grego2025
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
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Posted Dec 6, 2025
Great phone for great price.
The phone itself is great. The camera is amazing. The galaxy ai can be a bit intrusive at times but overall a nice feature. My only issue was the durability of the phone. The flat sides make the probability of damage higher as the metal bends easier, which is exactly what happened to mine a week after buying it. The screen broke and the side metal bent in causing the sc...
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Response from Staples :
Hiya Grego2025,
Thank you for sharing your experience with the Galaxy A26 5G. It’s great to hear how much you enjoyed the camera and Galaxy AI features. Your feedback provides valuable insight into how design and materials feel in real-world use. We appreciate your input and thank you for being a Samsung customer.
-Ty
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December 22, 2025
Annacronism
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Dec 6, 2025
Not My Best Phone Ever
This Galaxy A26 5G phone is not the best one that I have owned. It is sometimes slow about loading searches. It is also slow when opening some of its natuve apps and features. It also gets hot for no apparent reason, even when it's not being used. I am not very satisfied with its performance in general. My previous Android phone was a much better model than this one. I...
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Response from Staples :
Hello there Annacronism,
Thank you for your honest feedback on the Galaxy A26 5G. Designed to provide a balance of performance, speed, and reliability in a sleek frame, if your phone heats up even with light use, it likely indicates background activity. To fix this, optimize your device using the Quick Optimization feature, which improves performance by identifying battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps. Just go to Settings, select Device Care, tap Optimize now, and then Done. This quick process helps your apps run more smoothly and extends battery life. For additional help and troubleshooting tips, see the linked online article. Your feedback helps us improve and ensures every Galaxy device meets the expectations of dedicated Android users like you. Thank you for sharing your thoughts and for being a Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
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December 12, 2025
RusMom
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Dec 6, 2025
Samsung Galaxy A26
I got a Samgsung Galaxy A26 that one would heat up while charging and would die really fast. I went in to trade it for a new one. It has been giving me crab as well more then the first one actually. I could be playing a game and the drop down menu would drop down without me swiping. It always tells me the System UI failed and then asks to wait or close program. This one...
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Response from Staples :
Greetings RusMom,
Thank you for sharing your experience. We recognize that consistent performance and reliable battery life are crucial for daily use. The Galaxy A26 5G is designed to balance connectivity, efficiency, and ease of use. Please ensure you're using an authentic Samsung charger, adapter, and charging cable for safe, reliable charging. The linked documentation below provides guidance on proper charging techniques and best practices. When you see the notification 'System UI failed,' it may indicate that an update is available or that your game is outdated and incompatible with your device. In such cases, check your settings to see if a software update is needed. Software updates are like maintenance; they help your phone or tablet run smoothly, improve the user interface, enhance security, and fix bugs. The link below offers more information on updates and how to install them. If an update is available, installing it is recommended to keep your device functioning properly. Sometimes a reset may be necessary; refer to the online resources outlined in the article to reset your device if it acts unexpectedly. We appreciate your honesty and thank you for helping us improve. Thank you for being part of the Samsung family.
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
Perform a factory reset on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002030/
Wall chargers and charging your Samsung phone or tablet
https://www.samsung.com/us/support/answer/ANS10001612/
-Ty
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February 12, 2026
Barbarajean
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
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Posted Dec 6, 2025
Only the Best!
Iam absolutely. In love with my Galaxy A26, it is simple to use. The camera is beautiful. The AI technology is awesome and easy to use. As well, I have three different ais at this moment that I could use if need be my pictures are crystal clear. My videos are even better.
Although the screen is smaller than I like.I still love my phone and hope to upgrade soon
Although the screen is smaller than I like.I still love my phone and hope to upgrade soon
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Response from Staples :
Ahoy Barbarajean,
Thank you for sharing your experience with Galaxy A26 5G. Designed for simplicity and smart functionality, the A series offers powerful tools in an easy-to-use form. Your feedback shows how display size preferences differ, but appreciation for performance remains high. Thank you for being part of the Samsung family and for sharing your experience.
-Ty
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December 29, 2025
1hulkS
This reviewer received a free product or coupon in exchange for an unbiased review of the product
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Posted Dec 6, 2025
The camera is blurry in less than year
Personal use. That's all. Maybe expensive model's are better.
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Response from Staples :
Good day 1hulkS,
Thank you for your feedback on the Galaxy A26 5G. Our camera system aims to capture detailed, true-to-life colors, and we’re pleased you’ve explored its features. If your photos appear blurry, try some tips to improve clarity. When taking a shot, ensure you tap the screen to focus on the subject. If Tracking Auto-focus is enabled, the camera will lock onto the selected subject for three seconds, which may make the scene seem out of focus. Turning off Tracking AF can help. Cleaning the lens also clarifies images. You might also disable Tracking Auto-focus or reset the camera app if needed. For blurriness in third-party apps, check the app’s settings for guidance. For more tips, tricks, and troubleshooting, see the link below. Your feedback helps us enhance the quality of our lenses and processing across the Galaxy lineup. Thank you for sharing your experience and choosing Samsung.
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
-Ty
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December 11, 2025
Dot271
This reviewer received a free product or coupon in exchange for an unbiased review of the product
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Posted Dec 6, 2025
This product is very good.
Galaxy AI is very informational and geeat for reaserch.
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Response from Staples :
Hey there Dot271,
Thank you for sharing your experience with the Galaxy A26 5G. It’s wonderful to hear that Galaxy AI has been helpful for research and daily learning. Our goal is to develop smart tools that support exploration, productivity, and discovery, all within a convenient mobile platform. We’re glad these features are improving your device experience. Thank you for being a Samsung customer.
-Ty
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February 12, 2026
razorvoodoo
This reviewer received a free product or coupon in exchange for an unbiased review of the product
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Posted Dec 6, 2025
Great phone
I purchased this phone after my old one was stolen. I was previously using the S series, but i have to say this phone is just as good as far as meeting my needs as my old one. I am very impressed, have had no issues so far. I will always be loyal to Samsung. They set the bar when it comes to smartphones.
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