Customer Reviews for Samsung Galaxy A26 5G Unlocked Cell Phone, 128GB, Black (SM-A266UZKAXAA)

Hello there Annacronism, Thank you for your honest feedback on the Galaxy A26 5G. Designed to provide a balance of performance, speed, and reliability in a sleek frame, if your phone heats up even with light use, it likely indicates background activity. To fix this, optimize your device using the Quick Optimization feature, which improves performance by identifying battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps. Just go to Settings, select Device Care, tap Optimize now, and then Done. This quick process helps your apps run more smoothly and extends battery life. For additional help and troubleshooting tips, see the linked online article. Your feedback helps us improve and ensures every Galaxy device meets the expectations of dedicated Android users like you. Thank you for sharing your thoughts and for being a Samsung customer. Keep your Galaxy phone or tablet from slowing down with Device Care https://www.samsung.com/us/support/answer/ANS10001953/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Good day 1hulkS, Thank you for your feedback on the Galaxy A26 5G. Our camera system aims to capture detailed, true-to-life colors, and we’re pleased you’ve explored its features. If your photos appear blurry, try some tips to improve clarity. When taking a shot, ensure you tap the screen to focus on the subject. If Tracking Auto-focus is enabled, the camera will lock onto the selected subject for three seconds, which may make the scene seem out of focus. Turning off Tracking AF can help. Cleaning the lens also clarifies images. You might also disable Tracking Auto-focus or reset the camera app if needed. For blurriness in third-party apps, check the app’s settings for guidance. For more tips, tricks, and troubleshooting, see the link below. Your feedback helps us enhance the quality of our lenses and processing across the Galaxy lineup. Thank you for sharing your experience and choosing Samsung. Galaxy phone or tablet camera does not focus on the subject https://www.samsung.com/us/support/troubleshooting/TSG01001297/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hola 215junkie, Thank you for your feedback regarding the Galaxy A26 5G. This device is built to deliver consistent 5G speeds and reliable daily use. While your Galaxy phone might become warm during use, this does not impact its performance or lifespan. If the device feels excessively hot and causes discomfort, stop using it and allow it to cool down. Several factors can cause your phone to heat up, including using resource-intensive apps or features for extended periods, which increases battery consumption. Common reasons for heating include downloading large files, multitasking, running multiple apps in the background, using mobile hotspot or tethering, operating in weak signal areas, or charging with a damaged USB cable. To address overheating, ensure your device has the latest software updates, restart it regularly, turn off Wi-Fi, GPS, and Bluetooth when not needed, close power-hungry or background apps, delete unnecessary files or unused apps, and lower the screen brightness. These steps can help prevent overheating. For more detailed guidance on maintaining the device's optimal temperature, refer to the linked article below. Your feedback on temperature management and performance over time helps us enhance thermal efficiency and power management. We appreciate your input and thank you for being a Samsung customer. Keep your Galaxy device at its normal operating temperature https://www.samsung.com/us/support/answer/ANS10002887/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages