Customer Reviews for OtterBox Defender Pro MagSafe Phone Case for iPhone 17, Shock Absorbing, Purple Mystery (77-98409)
105 reviews
Most helpful positive review
Posted Jan 12, 2026
THE BEST PHONE CASES
Excellent case. Great protection and feel of exterior of the case. Not slippery like the cheap cases. Worth every penny
VS
Most helpful critical review
Posted Dec 22, 2025
Instructions, Features
Instructions were not precise: I was in tears. Not each and every action is understood by those without smartphone experience. Holster was stupid: I need a velcro closed canvas pocket with belt loop not clips. I want a secure anchor point on the case through which i can run a tether
Dustin
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 20, 2026
Solid protection
Case is still good, Just was shocked couldn’t order black case instead ordered blue and not happy with that option but I wanted a real case not some knock off.
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Response from Staples :
Hello! While we don't have an exact release date for the black colored cases, we do recommend signing up for our back in stock notification, so you know when these release. Thank you for your question and we hope you have a fantastic day!
January 19, 2026
RobbG
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 16, 2026
Good case but problematic with cordless rechargers
I like the case as it's pretty solid and protects my iPhone 17. The only issue I have with it is that the protective ring around the camera lenses interferes with my car's cordless rechargers. I didn't have this issue with the Otter Commuter with my iPhone 12.
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Response from Staples :
Hello! Thank you for your feedback! We are always looking to improve our cases with each iteration! If you need help with your case, we are happy to help! Please reach out to our CS team via chat and we are more than happy to assist!
January 19, 2026
Michael M
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 12, 2026
THE BEST PHONE CASES
Excellent case. Great protection and feel of exterior of the case. Not slippery like the cheap cases. Worth every penny
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Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 9, 2026
Belt clip
The phone doesn’t stay in the clip securely. I will contact them to try to get it replaced.
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Response from Staples :
Hello! The design of our holster is created to work with the new design of the iPhone and the camera lenses. If you are still experiencing issues, please contact our customer service team and we are more than happy to assist with this!
January 12, 2026
Allee
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 7, 2026
Awesome protection, as usual!
This is my fourth iPhone with an Otterbox. I've had all kinds of adventures with my Otterboxed phones--they've been dropped in all kinds of situations with no damage, and once I got kicked by a horse right where my phone was in my front pocket. Seriously, I truly believe my phone in its Otterbox saved my hip from getting broken, and my phone still worked well enough to ...
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Barbara
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 4, 2026
Not as good as the older model
Ive had the same case with my old phone for a long time and I love it, it has protected my phone every time it fell on on the floor! So I ordered this one for my new iPhone 17, but it’s a lot thinner than my other one and doesn’t feel as safe!
For the price I expected a more substantial case, so I hope that it will still protect my new phone even though it feels very sk...
For the price I expected a more substantial case, so I hope that it will still protect my new phone even though it feels very sk...
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Response from Staples :
Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this!
January 5, 2026
Rico
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 31, 2025
OtterBox for my iPhone 17
I have always used OtterBox for all my iPhones. This latest one fits the phone like a glove and has already protected my phone as I have dropped it three times. As always, this cover protected my phone from any damage. I love how the cover is designed to prevent the camera lens from getting snagged on anything.
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nancy
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 30, 2025
Satisfied
very user friendly and durable-recieved a new phone for Christmas and was recommended by my son to order otterbox. went on their site and very pleased
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Frugal Guy
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 28, 2025
Strong case. Good protection.
Solid case. Note this case does not include screen a protector.
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dAVE
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 25, 2025
Protected from drops
This Defender has protected my iPhone from at least 10 drops in the last month.
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Check
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 23, 2025
Otter box Defender
Tried others in the past. Otter box is my only choice
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Tony B
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 23, 2025
Phone belt clip
Phone comes out of the belt clip too easily. Had otter box clips before that were more resistant to coming out
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RealMomReview
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 22, 2025
Expensive- needs more features
Expensive without extra features. Needs a kickstand or finger loop. You can find so many other options these days with many more features that also offer drop protection. Otterbox may be sturdy but needs more offered for the $$$
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Response from Staples :
Hello! Thank you for your feedback! We are always looking to improve our cases with each iteration! If you need help with your case, we are happy to help! Please reach out to our CS team via chat and we are more than happy to assist!
December 23, 2025
My Technology Regrets
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 22, 2025
Instructions, Features
Instructions were not precise: I was in tears. Not each and every action is understood by those without smartphone experience. Holster was stupid: I need a velcro closed canvas pocket with belt loop not clips. I want a secure anchor point on the case through which i can run a tether
0up votes 0
0down votes 0
Report
Response from Staples :
Hello! Thank you for your feedback! We are always looking to improve our cases with each iteration! If you need help with your case, we are happy to help! Please reach out to our CS team via chat and we are more than happy to assist!
December 23, 2025
LCCC
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 21, 2025
Not as beefy, no screen protector, firm on phone
Not as strong as the old cases. Should have come with a screen protector. Fits snug and is firm once installed on the phone, should protect well.
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Debbie
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 20, 2025
Defender Otter Box for I Phone 17 Pro
The color was great. The quality of the defender is not as sturdy as my previous case I purchased 5 years ago.
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Mark Kilmer
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 14, 2025
Not Happy
Doesn’t fit my iPhone 17 pro max! Am very disappointed!!!
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Response from Staples :
The iPhone 17 Defender Series Pro Case is not compatible with the iPHone 17 Pro Max. You can find all case compatibilities/features located at the bottom of the product pages within the OtterBox website.
December 15, 2025
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 12, 2025
Long Time User
I have used Otterbox covers and holsters for about 15 years on Apple phones and have always been confident in the quality and durability.
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Alfredo
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 9, 2025
No screen protector
My prior I phone was well protected with otter box defender. Thus on my new iPhone I ordered the defender again but realized once I got it it doesn’t included the screen protector. Disappointed.
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John
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 7, 2025
Defender iPhone 17
Been using otter ox since before I can remember. I just can't trust my devices to anything but a defender.
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