Customer Reviews for OtterBox Defender Series Pro MagSafe Phone Case for iPhone 17, Shock Absorbing, Black/Orange (77-98367)
71 reviews
Most helpful positive review
Posted Dec 23, 2025
Otter box Defender
Tried others in the past. Otter box is my only choice
VS
Most helpful critical review
Posted Dec 22, 2025
Instructions, Features
Instructions were not precise: I was in tears. Not each and every action is understood by those without smartphone experience. Holster was stupid: I need a velcro closed canvas pocket with belt loop not clips. I want a secure anchor point on the case through which i can run a tether
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Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 23, 2025
Otter box Defender
Tried others in the past. Otter box is my only choice
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Tony B
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 23, 2025
Phone belt clip
Phone comes out of the belt clip too easily. Had otter box clips before that were more resistant to coming out
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RealMomReview
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 22, 2025
Expensive- needs more features
Expensive without extra features. Needs a kickstand or finger loop. You can find so many other options these days with many more features that also offer drop protection. Otterbox may be sturdy but needs more offered for the $$$
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Response from Staples :
Hello! Thank you for your feedback! We are always looking to improve our cases with each iteration! If you need help with your case, we are happy to help! Please reach out to our CS team via chat and we are more than happy to assist!
December 23, 2025
My Technology Regrets
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 22, 2025
Instructions, Features
Instructions were not precise: I was in tears. Not each and every action is understood by those without smartphone experience. Holster was stupid: I need a velcro closed canvas pocket with belt loop not clips. I want a secure anchor point on the case through which i can run a tether
0up votes 0
0down votes 0
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Response from Staples :
Hello! Thank you for your feedback! We are always looking to improve our cases with each iteration! If you need help with your case, we are happy to help! Please reach out to our CS team via chat and we are more than happy to assist!
December 23, 2025
LCCC
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 21, 2025
Not as beefy, no screen protector, firm on phone
Not as strong as the old cases. Should have come with a screen protector. Fits snug and is firm once installed on the phone, should protect well.
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Debbie
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 20, 2025
Defender Otter Box for I Phone 17 Pro
The color was great. The quality of the defender is not as sturdy as my previous case I purchased 5 years ago.
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Mark Kilmer
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 14, 2025
Not Happy
Doesn’t fit my iPhone 17 pro max! Am very disappointed!!!
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Response from Staples :
The iPhone 17 Defender Series Pro Case is not compatible with the iPHone 17 Pro Max. You can find all case compatibilities/features located at the bottom of the product pages within the OtterBox website.
December 15, 2025
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 12, 2025
Long Time User
I have used Otterbox covers and holsters for about 15 years on Apple phones and have always been confident in the quality and durability.
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Alfredo
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 9, 2025
No screen protector
My prior I phone was well protected with otter box defender. Thus on my new iPhone I ordered the defender again but realized once I got it it doesn’t included the screen protector. Disappointed.
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John
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 7, 2025
Defender iPhone 17
Been using otter ox since before I can remember. I just can't trust my devices to anything but a defender.
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Jim H
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 5, 2025
Rough and tough
Nothing better than this case for a journeyman roofer, and I’ve put it through a lot.
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GTC52
Verified Buyer
Reviewed at:
otterbox.com
Posted Nov 20, 2025
Outstanding
Excellent quality and superior protection as usual. The Defender series of cases are the best cases I've ever used!
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Cad D
Verified Buyer
Reviewed at:
otterbox.com
Posted Nov 17, 2025
IPhone 17 pro case
Great purchase experience after receiving the incorrect case the problem was quickly resolved
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Russ
Verified Buyer
Reviewed at:
otterbox.com
Posted Nov 15, 2025
Bad advertising
Product itself is fine. Purchase process was not. Feel like I was tricked into buying two cases.
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Response from Staples :
Thank you for sharing your feedback. We’re glad to hear the product met your expectations, but we’re sorry the purchase process caused frustration. That’s not the experience we want for our customers. Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this!
November 17, 2025
Mike
Verified Buyer
Reviewed at:
otterbox.com
Posted Nov 14, 2025
OtterBox Defender Series
I purchased an OtterBox Defender series for my IPhone 17. I’ve used them for my last 3 or 4 iPhones. Great quality and extremely durable. It really protects my phone from an occasional fall out of my pocket. OtterBox offers great warranty service if needed. A great product at a fair price!
OtterBox is and always be my go to for phone protection…
OtterBox is and always be my go to for phone protection…
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Nick
Verified Buyer
Reviewed at:
otterbox.com
Posted Nov 11, 2025
Protected
I love the case. I know my phone is protected. This is the 5th and 6th Defender I've purchased
2- iPhone 5, 2- iPhone 8, 2- iPhone 17.
2- iPhone 5, 2- iPhone 8, 2- iPhone 17.
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Vern
Verified Buyer
Reviewed at:
otterbox.com
Posted Nov 11, 2025
Love it !
I have used defender series for many years. When I got a new phone I went that direction again.
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Justus205
Verified Buyer
Reviewed at:
otterbox.com
Posted Nov 9, 2025
Perfect fit
Always my husbands go to when it comes to iPhone cases. No different this time around. Quality is by far the best.
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Margaret
Verified Buyer
Reviewed at:
otterbox.com
Posted Nov 7, 2025
Love Defender
I’ve upgraded from the Commuter box to this Defender… I’m very happy with the quality & feel of this box.
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KBone
Verified Buyer
Reviewed at:
otterbox.com
Posted Nov 5, 2025
Not so defensive case
My last defender case keep my iphone from all possible damage, my new otterbox defender case allowed the otterbox screen to crack with in a few days of using it with a iphone 17, new case has no plastic screen cover so damage will happen with the new otterbox defender case! so sad for what I paid for it!
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Response from Staples :
While the iPhone 17 Defender Series Pro Case doesn’t include built-in screen protection, we offer premium screen protectors that are fully compatible and work seamlessly with OtterBox cases.
November 5, 2025