Customer Reviews for OtterBox Defender Series Pro XT MagSafe Phone Case for iPhone 17 Pro Max, Shock Absorbing, Dark Side (77-98469)
OtterBox Defender Series Pro XT MagSafe Phone Case for iPhone 17 Pro Max, Shock Absorbing, Dark Side (77-98469) is Out of stock
Item # : IM1XS9623
Model # : 77-98469
- Rugged protective phone case designed for the Apple iPhone 17 Pro Max
- MagSafe-compatible and works with wireless chargers and magnetic accessories
Price is $69.99
208 reviews
Most helpful positive review
Posted Jan 20, 2026
Proven tough
Proven tough and reliable protection drop after drop
VS
Most helpful critical review
Posted Jan 18, 2026
Don’t buy
I’ve cracked glass screen protectors twice this case isn’t great.
Sherry S
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 20, 2026
Proven tough
Proven tough and reliable protection drop after drop
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Garrett
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 18, 2026
Don’t buy
I’ve cracked glass screen protectors twice this case isn’t great.
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Response from Staples :
Hello! Thank you for your feedback! We are always looking to improve our cases with each iteration! If you need help with your case, we are happy to help! Please reach out to our CS team via chat and we are more than happy to assist!
January 19, 2026
Marquis
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 15, 2026
No way!
Scratches easily and makes the phone extremely bulky
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Response from Staples :
Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
January 16, 2026
Shirley
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 15, 2026
Good but…
The case is good much lighter than the original defender. The MagSafe magnet isn’t as strong as I expected it to be.
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Dablasko
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 13, 2026
Buyers remorse
Don’t buy the Defender XT series. The back of the case is very slick resulting in easy drops.
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Response from Staples :
Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this!
January 15, 2026
Naomi
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 6, 2026
Otter box has great accessories
Otter box has the best protection for your phone I don’t trust any other ones
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Jano
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 5, 2026
Very precise and durable built
I purchased this case for my younger son and he loves it , phone fitted perfectly , quality built and protects the phone very well.
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Joel
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 1, 2026
Great product
Fits great and was easy to put on. I haven’t run into any issues after a month.
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Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 1, 2026
Good case
Otterbox case fits secure and protects the phone well. My phone has fallen multiple times and has taken no damage. The smooth clear case scratches easily and is a fingerprint magnet.
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Chris
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 30, 2025
Wonderful case
Wonderful case holds the phone very well not as bulky as older cases were
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Jayden
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 29, 2025
Disappointing Durability for the Price
I expected more from an OtterBox case, especially given the brand’s reputation and price point. Unfortunately, the back of the case scratched very easily with normal, everyday use. Even more frustrating, the two pieces that are supposed to clip together don’t connect very securely. They commonly separate, which makes the case feel unreliable and poorly designed. Overall...
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Response from Staples :
Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
December 31, 2025
Phone Clip Nerd
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 29, 2025
New 17Pro Max
I ordered my new Case and Belt Clip for my new I-phone 17Pro Max on line. I have had the defender cases for all of my past 5 or 6 I-phones. I was disappointed that there were only a few colors to choose from. So, I couldn’t get my usual camo color case. But one thing I’m worried most about is how the case clips into the belt clip. It doesn’t have a firm click when y...
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Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 29, 2025
Apple 17 case Pro Max
Pro Max is one of the best cases I’ve ever owned. I have owned one for the last four iPhones just a good product overall.
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Jimmy
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 28, 2025
Great product
Superb protection. Great fit easy to install. Better than the rest.
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MrBen
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 26, 2025
Rugged Case and Holder
I just upgraded to IPhone 17Pro Max. I had an 8 plus and used a Pelican case and holder. I wanted to try a different case and holder. Found this one on Otter-box. It has a sleek heavy duty case which is much slimmer then my old one. I am a fan of a holder, and this one works great for my needs. And it also looks cool😎
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grumpy
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 25, 2025
Good
Got the usual expected Otterbox case as described. Easy to put on, malleably soft, good grip.
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BHR324
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 24, 2025
Superior protection and a great feel in the hand!
Highly recommended. Keep your iPhone 17 ProMax safe! Buy an Otterbox with screen protection. The phone feels great in my hand, and the holster/carrier that Otterbox supplies "free" is a great safe way to carry your phone.
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Hayes
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 23, 2025
That’s fine
It seems fine. The problem is there’s only like four colors. You need some brighter colors. The wife’s. can’t see them in their purse other than that seemed good that’s what they say
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Rick
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 22, 2025
Otterbox it up.
Fits well. A little bulky, but serves its purpose
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Justan
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 20, 2025
The good, the bad, and the ugly.
As far as durability goes, this phone case is great. I had the same style for my last phone and it stood up to quite a few falls and drops without suffering any damage.
Regarding the overall design, there are a couple improvements I would like to see. First, the iPhone 16 version had a soft padded back where the camouflage was pictured. The newer model for the iPho...
Regarding the overall design, there are a couple improvements I would like to see. First, the iPhone 16 version had a soft padded back where the camouflage was pictured. The newer model for the iPho...
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