Customer Reviews for OtterBox Commuter MagSafe Phone Case for Apple iPhone 17 Pro Max, Shock Absorbing, Sagebrush (77-98348)
OtterBox Commuter MagSafe Phone Case for Apple iPhone 17 Pro Max, Shock Absorbing, Sagebrush (77-98348) is Out of stock
Item # : IM1XS9673
Model # : 77-98348
- Slim, dual-layer fashion case style designed for Apple iPhone 17 Pro Max.
- MagSafe Certified with built-in magnets for secure attachment to MagSafe chargers and accessories.
Price is $27.70
30 reviews
Most helpful positive review
Posted Oct 15, 2025
Stylish and Functional
I had the commuter series on my last version of the iPhone and loved it. I’m super clumsy and drop my phone all the time, but this case always kept it from getting damaged. I just got a new one for my new IPhone 17 Pro Max. I love the two toned purple color (looks great with the navy phone). Since it’s also the commuter series, I expect it to do an equally great job at ...
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VS
Most helpful critical review
Posted Oct 12, 2025
Camera button
The camera button is difficult to operate as designed by apple. The case prevents the ease in operating the zoom function.
Alisha
Reviewed at:
otterbox.com
Posted Oct 17, 2025
Not super functional
Not super functional for charging wirelessly or via cable. Must be taken out of phone case to charge
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Response from Staples :
Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
, October 17, 2025
Ellie G
Reviewed at:
otterbox.com
Posted Oct 15, 2025
Stylish and Functional
I had the commuter series on my last version of the iPhone and loved it. I’m super clumsy and drop my phone all the time, but this case always kept it from getting damaged. I just got a new one for my new IPhone 17 Pro Max. I love the two toned purple color (looks great with the navy phone). Since it’s also the commuter series, I expect it to do an equally great job at ...
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Seer Clearly
Reviewed at:
otterbox.com
Posted Oct 13, 2025
Simple and functional, a pleasant surprise
I've always resisted Otterbox cases because of their bulk and difficulty operating the buttons on the phone. However this case doesn't have those problems, and in fact it seems to have no problems at all after a few weeks' use. The buttons work really well and the whole thing fits in my pocket as well as the phone did and it is solidly built and looks great. I'm not...
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Anonymous
Reviewed at:
otterbox.com
Posted Oct 12, 2025
Camera button
The camera button is difficult to operate as designed by apple. The case prevents the ease in operating the zoom function.
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Response from Staples :
Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
, October 14, 2025
BHOOKS
Reviewed at:
otterbox.com
Posted Oct 10, 2025
Wireless charging issues
Doesn’t wireless charge in a Tesla with the case on.
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Response from Staples :
Hello! We apologize for any inconvenience you are experiencing charging your device in your vehicle. Otterbox designs our cases according to the Apple Design Guidelines and our products are tested across a large number of charging products, while we do not have specific information on your specific vehicle's charging pad, the alignment may be more difficult which will impact the charging performance.
, October 13, 2025
Rich 85
Reviewed at:
otterbox.com
Posted Oct 6, 2025
Excellent Choice
Perfect color match as well as perfect fit. Our son had one on his iPhone 16 and highly recommended it for my 17 pro max. I made an excellent choice.
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Tommy F
Reviewed at:
otterbox.com
Posted Oct 6, 2025
Otterbox very good case!
I had an OtterBox on my previous iPhone 13 and this one seems to be a good choice for my iPhone 17
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Karissa
Reviewed at:
otterbox.com
Posted Oct 6, 2025
Ok, not great
Case looks good and is sturdy where the plastic backing is around the phone, but not around the whole phone. The rubber around the buttons on both sides moves easily and is not secure on the phone.
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Response from Staples :
Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this!
, October 6, 2025
Reviewed at:
otterbox.com
Posted Oct 5, 2025
Kept turning on camera
Unfortunately, the case kept pressing against the side camera button and turning on the camera. I had to return it.
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Response from Staples :
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation.
, October 6, 2025
Al B
Reviewed at:
otterbox.com
Posted Oct 4, 2025
The verdict is in
So far my phone has survived several drops. My screen protector on the hand hasn’t. The last drop resulted with the edge of the screen protector being damaged, thus leading to a cracked corner of the protector. Maybe with a better quality screen protector my review would be better?
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Response from Staples :
Hello! Thank you for your feedback! We are sorry to hear about the screen protector, if it's an OtterBox Screen Protector, please reach out to our CS Team by chat, and we are happy to help with this!
, October 7, 2025
Bill f
Reviewed at:
otterbox.com
Posted Oct 3, 2025
Camera button
17 pro max case is poorly designed. It constantly pushes in the camera button rendering it useless.
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Response from Staples :
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation.
, October 6, 2025
John
Reviewed at:
otterbox.com
Posted Oct 3, 2025
The
The Otter Box case is very nice, However the side Action button/Slider is effected due to the design of this area. I would like to return this case.
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Response from Staples :
Hello, John! We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation.
, October 3, 2025
Radif
Reviewed at:
otterbox.com
Posted Oct 1, 2025
Nice case but bad buttons
Case color was great and liked the looks but the Camera Control button didn’t work. It wasn’t even a sensitivity issue. The button just didn’t work right. Unfortunately I had to return the case. I would be happy to get this case if I could be sure that the button issue has been corrected.
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Response from Staples :
Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
, October 2, 2025
Chachi
Reviewed at:
otterbox.com
Posted Oct 1, 2025
Camera control?
The OtterBox Commuter has always been a “ go to” case for me for many years. However, this case needs a redesign for the 17 Pro/Pro Max. It is a nice protective case, but you will have to completely give up your camera control feature. This case puts pressure on the button, so it’s constantly activated or pressed in. To be completely honest, this is a feature that I cou...
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Response from Staples :
Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
, October 2, 2025